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Solution Architecture, Design & Delivery Consultancy Services

PLYMOUTH COMMUNITY HOMES LIMITED

Buyer Contact Info

Buyer Name: PLYMOUTH COMMUNITY HOMES LIMITED

Buyer Address: Plumer House, Plymouth, UKK41, PL6 5DH, United Kingdom

Contact Email: procurement@pch.co.uk

Status
complete
Procedure
direct
Value
70800.0 GBP
Published
14 May 2025, 12:36
Deadline
n/a
Contract Start
17 Mar 2025, 00:00
Contract End
20 Jun 2025, 22:59
Category
n/a
CPV
79415200 - Design consultancy services
Region
n/a
Awarded To
DOUBLE DIAMOND DELIVERY LIMITED
Official Source
Open Find a Tender

Description

Phase 1 - Discovery Deliverables • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 2) plus customer journey maps • Highlight key business change and transformation decisions to enable future models • Review of project and solution delivery to date. • Recommendations for business and solution alignment. • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams Phase 2 Definition Phase • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 3) • Highlight key business change and transformation decisions to enable future models • Replan and unblock existing project • Business requirements review, alignment to system configuration work • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams

Linked Documents

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Opportunity Context

Lots

Lot 1 Status: complete

Contracts

Contract Title: Solution Architecture, Design & Delivery Consultancy Services

Raw Notice JSON

Expand raw payload
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