Out of Hours Telephony Services

{
  "buyer": {
    "id": "GB-PPON-PTLM-7319-QXJX",
    "name": "Wales and West Housing Association Ltd"
  },
  "date": "2025-05-21T08:46:23+01:00",
  "id": "023532-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0519a6",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Cardiff",
        "postalCode": "CF14 5DU",
        "region": "UKL22",
        "streetAddress": "77 Parc Ty Glas"
      },
      "contactPoint": {
        "email": "procurement@wwha.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Welsh devolved regulations apply",
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ],
        "url": "http://www.wwha.co.uk"
      },
      "id": "GB-PPON-PTLM-7319-QXJX",
      "identifier": {
        "id": "PTLM-7319-QXJX",
        "scheme": "GB-PPON"
      },
      "name": "Wales and West Housing Association Ltd",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": false,
    "description": "Wales \u0026 West Housing Group are seeking to appoint a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.",
    "documents": [
      {
        "datePublished": "2025-05-21T08:46:23+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "023532-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/023532-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-06-11T17:00:00+01:00"
    },
    "id": "itt_117270",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Telephone-answering services",
            "id": "79510000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKL"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "As detailed in the tender pack",
              "name": "Price",
              "numbers": [
                {
                  "number": 50.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "As detailed in the tender pack",
              "name": "Quality",
              "numbers": [
                {
                  "number": 50.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2027-08-03T23:59:59+01:00",
          "maxExtentDate": "2029-08-03T23:59:59+01:00",
          "startDate": "2025-08-04T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Option to extend for a further 2 x 12 month periods subject to satisfactory contract delivery."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "As detailed in the tender pack"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amount": 80000,
          "amountGross": 96000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "All responses must be submitted through the relevant response page on eTenderWales (https://etenderwales.bravosolution.co.uk/web/login.shtml). The project reference is itt_117270",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "tenderPeriod": {
      "endDate": "2025-06-20T12:00:00+01:00"
    },
    "title": "Out of Hours Telephony Services",
    "value": {
      "amount": 80000,
      "amountGross": 96000,
      "currency": "GBP"
    }
  }
}