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Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)

Anchor Hanover Group

Buyer Contact Info

Buyer Name: Anchor Hanover Group

Buyer Address: 2 Godwin Street, Bradford, UKE41, BD1 2ST, United Kingdom

Contact Email: allen.norman@anchor.org.uk

Status
complete
Procedure
direct
Value
382500.0 GBP
Published
22 May 2025, 13:54
Deadline
n/a
Contract Start
02 Jun 2025, 23:00
Contract End
30 May 2028, 22:59
Category
n/a
CPV
48100000 - Industry specific software package
Region
n/a
Awarded To
Civica UK Limited
Official Source
Open Find a Tender

Description

Anchor has been using Civica's Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart) for a number of years with the technology used across Anchor's Care Homes and is integrated with our HR & Finance System. This renewal will ensure continuity of services whilst Anchor develops its Digital Strategy of the future.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Lot 1 SME Suitable: Yes

Documents

Document Description: Not published

Awards

Award Title: Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)

Raw Notice JSON

Expand raw payload
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      },
      "documents": [
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          "description": "Transparency notice on Find a Tender",
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      "status": "pending",
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      "title": "Income Processing Care Homes (SMART) \u0026 Time \u0026 Attendance/Rostering (TimeSmart)",
      "value": {
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        "streetAddress": "2 Godwin Street"
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      "contactPoint": {
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        "streetAddress": "30 Stamford Street"
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      "contactPoint": {
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      "details": {
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    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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    "id": "C3640",
    "legalBasis": {
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    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The direct award justification is to allow Anchor to award a public contract to an existing supplier who supplied the original software, as an \u2018extension\u2019 to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Anchor has been using Civica Smart and TimeSmart for a number of years, and it is deeply embedded within Anchor\u0027s Care Homes \u0026 the platform is also integrated with our HR \u0026 Finance System. Given Anchor\u0027s long-standing investment in and integration with Civica\u0027s Smart and TimeSmart platform, renewing the agreement is crucial to maintaining operational efficiency and supporting ongoing digital transformation initiatives therefore switching to a different vendor at this stage would require significant changes and could lead to operational disruptions. Anchor is developing it\u0027s Digital Strategy over this period and we would be looking to undertake a competitive tendering procedure at the end of this extension (unless there are any delays in delivering the Digital Strategy).",
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  }
}