Buyer Name: MHRA
Buyer Address: 10 South Colonnade, Canary Wharf, London, UKI31, E14 4PU, United Kingdom
Contact Name: Purchasing
Contact Email: purchasing@mhra.gov.uk
Buyer Name: MHRA
Buyer Address: 10 South Colonnade, Canary Wharf, London, UKI31, E14 4PU, United Kingdom
Contact Name: Purchasing
Contact Email: purchasing@mhra.gov.uk
The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.
No linked documents found for this notice.
Lot Description: Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)’s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. <br/><br/>The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.
Lot 1 Status: cancelled
Lot 1 Has Options: No
Lot 1 Award Criterion (quality): Suitability of Supplier and Subcontractors and Demonstration of Understanding
Lot 1 Award Criterion (quality): Relevance of Capability and Methodology
Lot 1 Award Criterion (quality): Quality of Supplier Staff and Robustness of Contract Management, Performance Arrangements
Lot 1 Award Criterion (quality): Assurances on Information Security and Data Protection
Lot 1 Award Criterion (quality): Social Value
Lot 1 Award Criterion (cost): Price
{
"awards": [
{
"id": "027345-2025-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-149254",
"name": "HSJ Information LTD."
}
]
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 1
},
{
"id": "2",
"measure": "electronicBids",
"relatedLot": "1",
"value": 1
}
]
},
"buyer": {
"id": "GB-FTS-16745",
"name": "MHRA"
},
"contracts": [
{
"awardID": "027345-2025-1",
"dateSigned": "2025-04-30T00:00:00+01:00",
"id": "027345-2025-1",
"status": "active",
"value": {
"amount": 375000.0,
"currency": "GBP"
}
}
],
"date": "2025-05-24T20:41:54+01:00",
"id": "027345-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-04ced9",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "E14 4PU",
"region": "UKI31",
"streetAddress": "10 South Colonnade, Canary Wharf"
},
"contactPoint": {
"email": "purchasing@mhra.gov.uk",
"name": "Purchasing"
},
"details": {
"buyerProfile": "https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency",
"classifications": [
{
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions",
"id": "MINISTRY",
"scheme": "TED_CA_TYPE"
},
{
"description": "Health",
"id": "07",
"scheme": "COFOG"
}
],
"url": "https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency"
},
"id": "GB-FTS-16745",
"identifier": {
"legalName": "MHRA"
},
"name": "MHRA",
"roles": [
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{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "E1 8FA",
"region": "UK",
"streetAddress": "5th Floor, Aldgate Tower, 2 Leman Street"
},
"contactPoint": {
"email": "gareth.thomas@wilmingtonhealthcare.com",
"telephone": "+44 1268495600"
},
"details": {
"scale": "sme",
"url": "http://www.wilmingtonhealthcare.co.uk"
},
"id": "GB-FTS-149254",
"identifier": {
"id": "02530185",
"legalName": "HSJ Information LTD."
},
"name": "HSJ Information LTD.",
"roles": [
"supplier"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "E14 4PU",
"streetAddress": "10 South Colonnade"
},
"details": {
"url": "https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency"
},
"id": "GB-FTS-9601",
"identifier": {
"legalName": "MHRA"
},
"name": "MHRA",
"roles": [
"reviewBody",
"mediationBody",
"reviewContactPoint"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"classification": {
"description": "Marketing services",
"id": "79342000",
"scheme": "CPV"
},
"coveredBy": [
"GPA"
],
"description": "The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA\u2019s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. \u003cbr/\u003e\u003cbr/\u003eThe MHRA seeks the appointment of a Supplier who has experience of and expertise in:\u003cbr/\u003e-\tissuing broad email campaigns to a large audience including but not limited to NHS email addresses.\u003cbr/\u003e Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs\u003cbr/\u003e-\tmaintaining contact details to ensure up-to-date, and seeking to expand the contacts database.\u003cbr/\u003e-\tformatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).\u003cbr/\u003e\u003cbr/\u003eProcurement under PCR 2015.",
"id": "C347161",
"items": [
{
"additionalClassifications": [
{
"description": "Database services",
"id": "72320000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UK"
}
],
"deliveryLocation": {
"description": "UK"
},
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "12",
"name": "Suitability of Supplier and Subcontractors and Demonstration of Understanding",
"type": "quality"
},
{
"description": "32",
"name": "Relevance of Capability and Methodology",
"type": "quality"
},
{
"description": "11",
"name": "Quality of Supplier Staff and Robustness of Contract Management, Performance Arrangements",
"type": "quality"
},
{
"description": "10",
"name": "Assurances on Information Security and Data Protection",
"type": "quality"
},
{
"description": "10",
"name": "Social Value",
"type": "quality"
},
{
"description": "25",
"name": "Price",
"type": "cost"
}
]
},
"description": "Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)\u2019s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. \u003cbr/\u003e\u003cbr/\u003eThe objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA\u2019s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. \u003cbr/\u003e\u003cbr/\u003eThe MHRA seeks the appointment of a Supplier who has experience of and expertise in:\u003cbr/\u003e-\tissuing broad email campaigns to a large audience including but not limited to NHS email addresses.\u003cbr/\u003e Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs\u003cbr/\u003e-\tmaintaining contact details to ensure up-to-date, and seeking to expand the contacts database.\u003cbr/\u003e-\tformatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).\u003cbr/\u003e\u003cbr/\u003eProcurement under PCR 2015.",
"hasOptions": false,
"id": "1",
"status": "cancelled"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "Support for Delivering Safety Communications for MHRA"
}
}