Buyer Name: Care Quality Commission
Buyer Address: Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA, England
Contact Name: Commercial and Contracts Team
Contact Email: commercialcontracts@cqc.org.uk
Buyer Name: Care Quality Commission
Buyer Address: Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA, England
Contact Name: Commercial and Contracts Team
Contact Email: commercialcontracts@cqc.org.uk
This is a Contract Award Notice. The Care Quality Commission (CQC) require CRM Application Support & Development services. This procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14) Lot 3 Cloud Support, following the Direct Award process. The Contract is awarded for an initial period of 14 months with an option to extend for up to 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC I&D 146
{
"awards": [
{
"contractPeriod": {
"endDate": "2027-12-31T23:59:59Z",
"startDate": "2025-11-01T00:00:00Z"
},
"date": "2025-12-01T00:00:00Z",
"datePublished": "2025-12-02T07:44:03Z",
"documents": [
{
"datePublished": "2025-12-02T07:44:03Z",
"description": "Awarded contract notice on Contracts Finder",
"documentType": "awardNotice",
"format": "text/html",
"id": "1",
"language": "en",
"url": "https://www.contractsfinder.service.gov.uk/Notice/027f77ab-a399-4922-8f26-2c92ca8cedb1"
},
{
"description": "Infosys CRM Application Support \u0026 Developement Contract - Fully Signed \u0026 Redacted",
"format": "application/pdf",
"id": "2",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8e9bdcf9-64cf-453e-9d92-337fae7eb813"
}
],
"id": "ocds-b5fd17-5531be32-1381-4dd7-a694-3a75924eff92-1",
"status": "active",
"suppliers": [
{
"id": "GB-CFS-328200",
"name": "Infosys Limited"
}
],
"value": {
"amount": 1692065,
"currency": "GBP"
}
}
],
"buyer": {
"id": "GB-CFS-238199",
"name": "Care Quality Commission"
},
"date": "2025-12-02T07:44:04Z",
"id": "027f77ab-a399-4922-8f26-2c92ca8cedb1-874272",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-b5fd17-5531be32-1381-4dd7-a694-3a75924eff92",
"parties": [
{
"address": {
"countryName": "England",
"locality": "Newcastle upon Tyne",
"postalCode": "NE1 4PA",
"streetAddress": "Citygate, Gallowgate"
},
"contactPoint": {
"email": "commercialcontracts@cqc.org.uk",
"name": "Commercial and Contracts Team"
},
"id": "GB-CFS-238199",
"identifier": {
"legalName": "Care Quality Commission"
},
"name": "Care Quality Commission",
"roles": [
"buyer"
]
},
{
"address": {
"streetAddress": "10 Upper Bank Street\r\nLondon E14 5NP"
},
"details": {
"scale": "large"
},
"id": "GB-CFS-328200",
"identifier": {
"legalName": "Infosys Limited"
},
"name": "Infosys Limited",
"roles": [
"supplier"
]
}
],
"tag": [
"award"
],
"tender": {
"classification": {
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
},
"contractPeriod": {
"endDate": "2027-12-31T23:59:59Z",
"startDate": "2025-11-01T00:00:00Z"
},
"description": "This is a Contract Award Notice.\r\n\r\nThe Care Quality Commission (CQC) require CRM Application Support \u0026 Development services.\r\n\r\nThis procurement was undertaken through the CCS G Cloud 14 Framework Agreement (RM1557.14) Lot 3 Cloud Support, following the Direct Award process.\r\n\r\nThe Contract is awarded for an initial period of 14 months with an option to extend for up to 12 months.\r\n\r\nTotal Awarded Value is maximum of all charges including any optional contract extensions.\r\n\r\nContract Reference: CQC I\u0026D 146",
"id": "CF-3182000D0O000000rwimUAA",
"items": [
{
"deliveryAddresses": [
{
"countryName": "United Kingdom",
"region": "England"
}
],
"id": "1"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"status": "complete",
"suitability": {
"sme": false,
"vcse": false
},
"tenderPeriod": {
"endDate": "2025-09-01T12:00:00+01:00"
},
"title": "CRM Application Support \u0026 Development",
"value": {
"amount": 1692065,
"currency": "GBP"
}
}
}