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Merchant Services

Chelmsford City Council

Buyer Contact Info

Buyer Name: Chelmsford City Council

Buyer Address: Duke Street, Chelmsford, Chelmsford, UKH36, CM1 1 JE, United Kingdom

Contact Name: Vincent Hunt

Contact Email: vincent.hunt@chelmsford.gov.uk

Contact Telephone: 07970659846

Status
active
Procedure
open
Value
800000.0 GBP
Gross: 960000.0 GBP
Published
28 May 2025, 13:05
Deadline
15 Jul 2025, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
66000000 - Financial and insurance services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services. The supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions. The supplier will also need to provide chip and pin terminals where required. Objectives oTo secure value for money services. oTo provide cost savings. REQUIREMENT 1. Chelmsford City Council wish to process transactions from the following cards: MasterCard (Credit & Debit), Visa (Credit & Debit), Electron, Maestro and Solo. If any additional card issuers enter the market place, the Council will discuss their specific requirements in that regard as and when necessary. The Council does not accept American Express cards or Diners Cards. The successful bidder will have to be able to operate with the following gateways: Opayo, Elavon, Worldpay and Barclaycard EPDQ. 2. The supplier must assign individual merchant numbers to each outlet specified by the council, this is currently a total of 29 merchants. oThe supplier must be able to provide new merchant numbers as and when required by the council 3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals. If a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./5ZY2UH8387 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/5ZY2UH8387

Linked Documents

Select a document to preview.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/028120-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 800,000.00

Lot 1 Value (Gross): GBP 960,000.00

Lot 1 Contract Start: 2026-01-19T00:00:00Z

Lot 1 Contract End: 2027-05-18T23:59:59Z

Lot 1 Award Criterion (cost): Bid Back Financial Cost (40%)

Lot 1 Award Criterion (quality): Method Statement Scores (60%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
{
  "buyer": {
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    "name": "Chelmsford City Council"
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  "id": "028120-2025",
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        "postalCode": "CM1 1 JE",
        "region": "UKH36",
        "streetAddress": "Duke Street, Chelmsford"
      },
      "contactPoint": {
        "email": "vincent.hunt@chelmsford.gov.uk",
        "name": "Vincent Hunt",
        "telephone": "07970659846"
      },
      "details": {
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    },
    "coveredBy": [
      "GPA",
      "CPTPP"
    ],
    "description": "Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services. \nThe supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions.\nThe supplier will also need to provide chip and pin terminals where required.\nObjectives\noTo secure value for money services.\noTo provide cost savings.\nREQUIREMENT\n1. Chelmsford City Council wish to process transactions from the\nfollowing cards: MasterCard (Credit \u0026 Debit), Visa (Credit \u0026 Debit),\nElectron, Maestro and Solo. If any additional card issuers enter the\nmarket place, the Council will discuss their specific requirements in     \nthat regard as and when necessary. The Council does not accept \nAmerican Express cards or Diners Cards. The successful bidder will \nhave to be able to operate with the following\ngateways: Opayo, Elavon, Worldpay and Barclaycard EPDQ.\n2. The supplier must assign individual merchant numbers to each outlet specified by the council, this is currently a total of 29 merchants.\noThe supplier must be able to provide new merchant numbers as and when required by the council\n3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals.\nIf a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges.\nFor more information about this opportunity, please visit the Delta eSourcing portal at: \nhttps://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./5ZY2UH8387\nTo respond to this opportunity, please click here: \nhttps://www.delta-esourcing.com/respond/5ZY2UH8387",
    "documents": [
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        "description": "Not published",
        "documentType": "conflictOfInterest",
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      },
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        "id": "A-1729",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-1729"
      },
      {
        "datePublished": "2025-05-28T14:05:30+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "028120-2025",
        "noticeType": "UK4",
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    "enquiryPeriod": {
      "endDate": "2025-07-02T12:00:00Z"
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    "id": "ocds-h6vhtk-0527f7",
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            "description": "Financial and insurance services",
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            "description": "Banking services",
            "id": "66110000",
            "scheme": "CPV"
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          {
            "description": "International payment transfer services",
            "id": "66115000",
            "scheme": "CPV"
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            "countryName": "United Kingdom",
            "region": "UKH3"
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    },
    "lots": [
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        },
        "contractPeriod": {
          "endDate": "2027-05-18T23:59:59Z",
          "maxExtentDate": "2030-05-18T23:59:59Z",
          "startDate": "2026-01-19T00:00:00Z"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Chelmsford City Council propose to enter into a Contract with the winning Tenderer for a maximum period of 2 years with an option of extending for additional periods of up to 3 years, to give a maximum term of up to 5 years"
        },
        "status": "active",
        "value": {
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    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
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}