Request for Information (RFI) NLFT - Freedom to Speak Up Services

{
  "buyer": {
    "id": "GB-CFS-208336",
    "name": "North East London NHS Foundation Trust Shared Service"
  },
  "date": "2025-01-24T11:21:26Z",
  "id": "030fc4bb-4c7c-42af-a430-713fe176cb8f-820071",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-d9f5771c-24f5-4461-bc0d-0caa40346ef5",
  "parties": [
    {
      "address": {
        "countryName": "GB",
        "locality": "Rainham",
        "postalCode": "RM13 8GQ",
        "streetAddress": "Marsh Way"
      },
      "contactPoint": {
        "email": "procurement@nelft.nhs.uk",
        "name": "Dominic Caddle",
        "telephone": "0300 555 1201"
      },
      "id": "GB-CFS-208336",
      "identifier": {
        "legalName": "North East London NHS Foundation Trust Shared Service"
      },
      "name": "North East London NHS Foundation Trust Shared Service",
      "roles": [
        "buyer"
      ]
    }
  ],
  "planning": {
    "documents": [
      {
        "datePublished": "2025-01-24T11:21:26Z",
        "description": "Early engagement notice on Contracts Finder",
        "documentType": "marketEngagementNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/030fc4bb-4c7c-42af-a430-713fe176cb8f"
      },
      {
        "description": "Request for Information - Freedom to Speak Up Services FINAL",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "2",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/cbec81a2-4605-46b7-930f-aa8118b22bc5"
      }
    ],
    "milestones": [
      {
        "dueDate": "2025-01-31T23:59:59Z",
        "id": "1",
        "title": "Engagement end date",
        "type": "engagement"
      }
    ]
  },
  "tag": [
    "planning"
  ],
  "tender": {
    "additionalClassifications": [
      {
        "description": "Guidance and counselling services",
        "id": "85312300",
        "scheme": "CPV"
      }
    ],
    "classification": {
      "description": "Guidance services",
      "id": "85312310",
      "scheme": "CPV"
    },
    "description": "The North London NHS Foundation Trust (NLFT) is seeking information to review Freedom to Speak up Services with Guardians. It is expected that the provider shall take responsibility for all meetings and familiarising itself with the organisation\u0027s relevant policies, the agreed escalation process outlined in the service specification and associated policies, and engaging with all staff regarding the service and escalation process. The service provider will play a crucial role in ensuring the smooth operation and effectiveness of the Freedom to Speak Up Service.\r\n\r\nGoals of the Freedom to Speak Up Service:\r\n\u2022\tImprovements in staff survey results\r\n\u2022\tReduction in the number of claims of bullying\r\n\u2022\tReduction in the number of formal grievances\r\n\u2022\tReduction in the number of grievances becoming litigious.\r\n\u2022\tReduction in organisational time and resources in handling complaints, grievances, etc.\r\n\u2022\tIncreased staff engagement with the service provider to highlight areas of concern.\r\n\r\nThese goals aim to foster a supportive and transparent work environment, enhancing the overall wellbeing and satisfaction of the staff within the NLFT.\r\n\r\nSuppliers are invited to submit information relative to the specification / responses to the questions posed.\r\n\r\nThe purpose of this exercise is a request for information from the market with a view to entering a procurement process and award of a contract.\r\n \r\nSuppliers should message through the Atamis portal for queries relating to this Request for Information.",
    "id": "CF-2820500D0O000000rwimUAA",
    "items": [
      {
        "deliveryAddresses": [
          {
            "postalCode": "RM13 8GQ"
          },
          {
            "countryName": "United Kingdom",
            "region": "London"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "status": "planning",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "title": "Request for Information (RFI) NLFT - Freedom to Speak Up Services"
  },
  "title": "Request for Information (RFI) NLFT - Freedom to Speak Up Services"
}