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Healthwatch Norfolk

Norfolk County Council

Buyer Contact Info

Buyer Name: Norfolk County Council

Buyer Address: County Hall, Martineau Lane, Norwich, UKH15, NR1 2DH, United Kingdom

Contact Email: sourcingteam@norfolk.gov.uk

Status
active
Procedure
open
Value
2590000.0 GBP
Gross: 2590000 GBP
Published
16 Jun 2025, 16:08
Deadline
18 Jul 2025, 10:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The Council is seeking to purchase healthwatch services that will place particular emphasis on reaching out to marginalised and vulnerable groups who might face additional challenges in accessing health and social care services. The provider will work with Local Authority to engage with a wide range of communities, including those who are often marginalised or vulnerable. To do this effectively, develop targeted engagement strategies that are tailored to the specific needs and characteristics of different groups. Full details of the requirement can be found in the Service Specification via In-Tend. A Market Engagement notice has not been published as none have been undertaken as this is a defined requirement.

Linked Documents

Select a document to preview.

Opportunity Context

More Information Links

External Link: https://in-tendhost.co.uk/norfolkcc/aspx/Home

External Link: https://www.find-tender.service.gov.uk/Notice/032749-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 2,590,000

Lot 1 Value (Gross): GBP 2,590,000

Lot 1 Contract Start: 2025-08-11T00:00:00+01:00

Lot 1 Contract End: 2032-08-10T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Quality (100%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-PPON-PDYH-3246-XWTR",
    "name": "Norfolk County Council"
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  "date": "2025-06-16T17:08:44+01:00",
  "id": "032749-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-054dc3",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Norwich",
        "postalCode": "NR1 2DH",
        "region": "UKH15",
        "streetAddress": "County Hall, Martineau Lane"
      },
      "contactPoint": {
        "email": "sourcingteam@norfolk.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PDYH-3246-XWTR",
      "identifier": {
        "id": "PDYH-3246-XWTR",
        "scheme": "GB-PPON"
      },
      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
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  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-07-31T23:59:59+01:00"
    },
    "description": "The Council is seeking to purchase healthwatch services that will place particular emphasis on reaching out to marginalised and vulnerable groups who might face additional challenges in accessing health and social care services. The provider will work with Local Authority to engage with a wide range of communities, including those who are often marginalised or vulnerable. To do this effectively, develop targeted engagement strategies that are tailored to the specific needs and characteristics of different groups.\nFull details of the requirement can be found in the Service Specification via In-Tend.\nA Market Engagement notice has not been published as none have been undertaken as this is a defined requirement.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://in-tendhost.co.uk/norfolkcc/aspx/Home"
      },
      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "A-2211",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-2211"
      },
      {
        "documentType": "biddingDocuments",
        "format": "application/msword",
        "id": "A-2212",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-2212"
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      {
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        "id": "A-2213",
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      },
      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "A-2214",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-2214"
      },
      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "A-2215",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-2215"
      },
      {
        "datePublished": "2025-06-16T17:08:44+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "032749-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/032749-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-07-11T11:00:00+01:00"
    },
    "id": "NCCT43080",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH15"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH16"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH17"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
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              "type": "quality"
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        "contractPeriod": {
          "endDate": "2032-08-10T23:59:59+01:00",
          "maxExtentDate": "2037-08-10T23:59:59+01:00",
          "startDate": "2025-08-11T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "The Contract may be extended by up to 60 months (36 + 24) at the Council\u0027s discretion."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Conditions of participation are outlined in the Invitation to Tender.",
              "type": "economic"
            },
            {
              "description": "Conditions of participation are outlined in the Invitation to Tender.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 2590000,
          "amountGross": 2590000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "This procurement will be managed electronically via the Councils e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the tenders section and express an interest to view the documentation and access any clarifications. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
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      ]
    },
    "tenderPeriod": {
      "endDate": "2025-07-18T11:00:00+01:00"
    },
    "title": "Healthwatch Norfolk",
    "value": {
      "amount": 2590000,
      "amountGross": 2590000,
      "currency": "GBP"
    }
  }
}