Out of Hours Telephone Service

{
  "awards": [
    {
      "aboveThreshold": false,
      "contractPeriod": {
        "endDate": "2026-07-08T23:59:59+00:00",
        "maxExtentDate": "2028-07-08T23:59:59+00:00",
        "startDate": "2025-07-09T00:00:00+00:00"
      },
      "date": "2025-06-23T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2025-06-27T10:51:36+01:00",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "035663-2025",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/035663-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Telephone operator services",
              "id": "79511000",
              "scheme": "CPV"
            },
            {
              "description": "Telecommunication services except telephone and data transmission services",
              "id": "64220000",
              "scheme": "CPV"
            },
            {
              "description": "Telephone switchboard services",
              "id": "64214200",
              "scheme": "CPV"
            }
          ],
          "id": "LOT-0001",
          "relatedLot": "LOT-0001"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2025-07-04T23:59:59+00:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "LOT-0001"
      ],
      "renewal": {
        "description": "1+1+1"
      },
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-152740",
          "name": "Careium Ltd"
        }
      ],
      "title": "Out of Hours Telephone Service",
      "value": {
        "amount": 42000,
        "amountGross": 50000,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
    "details": [
      {
        "id": "1",
        "relatedLots": [
          "LOT-0001"
        ],
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-FTS-152740",
            "name": "Careium Ltd"
          }
        ]
      }
    ],
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "LOT-0001",
        "value": 7
      },
      {
        "id": "2",
        "measure": "finalStageBids",
        "relatedLot": "LOT-0001",
        "value": 1
      },
      {
        "id": "3",
        "measure": "smeFinalStageBids",
        "relatedLot": "LOT-0001",
        "value": 0
      },
      {
        "id": "4",
        "measure": "vcseFinalStageBids",
        "relatedLot": "LOT-0001",
        "value": 0
      }
    ]
  },
  "buyer": {
    "id": "GB-PPON-PXDC-1245-VQNQ",
    "name": "Great Yarmouth Borough Council"
  },
  "date": "2025-06-27T10:51:36+01:00",
  "id": "035663-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-050b78",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Great Yarmouth",
        "postalCode": "NR30 2QF",
        "region": "UKH15",
        "streetAddress": "Town Hall"
      },
      "contactPoint": {
        "email": "procurement@eastsuffolk.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PXDC-1245-VQNQ",
      "identifier": {
        "id": "PXDC-1245-VQNQ",
        "scheme": "GB-PPON"
      },
      "name": "Great Yarmouth Borough Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Lowestoft",
        "postalCode": "NR33 0EQ",
        "region": "UKH14",
        "streetAddress": "Riverside, 4 Canning Road"
      },
      "contactPoint": {
        "email": "danielle.jubb@eastsuffolk.gov.uk",
        "name": "Danielle Jubb"
      },
      "details": {
        "url": "https://www.eastsuffolk.gov.uk/"
      },
      "id": "GB-PPON-PLPP-1174-BHLX",
      "identifier": {
        "id": "PLPP-1174-BHLX",
        "scheme": "GB-PPON"
      },
      "name": "East Suffolk Council",
      "roleDetails": "Managing Procurement on behalf of Great Yarmouth Borough Council ",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Lancashire ",
        "postalCode": "BB1 2QE",
        "region": "UKD41",
        "streetAddress": "Aspinall House, Walker Office Park"
      },
      "contactPoint": {
        "email": "sales@careium.com",
        "telephone": "03003336511"
      },
      "details": {
        "scale": "large",
        "url": "https://www.careium.co.uk/contact/?srsltid=AfmBOookrvxcoukXJL8Uym11XGKFQzjQskOauZVD9aE8FC6s5q2kN1-7",
        "vcse": false
      },
      "id": "GB-FTS-152740",
      "name": "Careium Ltd",
      "roles": [
        "supplier",
        "tenderer"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "On behalf of Great Yarmouth Borough Council, East Suffolk Council are looking to procure an Out of Hours Telephone Service Operator to receive and handle calls from local residents.",
    "id": "2598-RFQ-O",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "LOT-0001",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "complete",
    "title": "Out of Hours Telephone Service "
  }
}