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FEW1503 - Provision of Welfare Advice Services – Generalist Advice (Tier 1 and 2)

Leicester City Council

Buyer Contact Info

Buyer Name: Leicester City Council

Buyer Address: City Hall, 115 Charles Street, Leicester, UKF21, LE1 1FZ, United Kingdom

Contact Name: Mr Martin Grogan

Contact Email: martin.grogan@leicester.gov.uk

Contact Telephone: +44 1164545013

Status
complete
Procedure
limited
Value
360861.0 GBP
Published
02 Jul 2025, 09:38
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
98000000 - Other community, social and personal services
Region
n/a
Awarded To
Citizens Advice Leicestershire
Official Source
Open Find a Tender

Description

The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support – Monday to Friday (9:00am – 4.30pm) and Limited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support – Monday to Friday (9:00am – 4.30pm) and Limited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Quality

Contracts

Contract Title: FEW1503 - Provision of Welfare Advice Services – Generalist Advice (Tier 1 and 2)

Awards

Award Title: FEW1503 - Provision of Welfare Advice Services – Generalist Advice (Tier 1 and 2)

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "036677-2025-FEW1503-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-153133",
          "name": "Citizens Advice Leicestershire"
        }
      ],
      "title": "FEW1503 - Provision of Welfare Advice Services \u2013 Generalist Advice (Tier 1 and 2)"
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-20",
    "name": "Leicester City Council"
  },
  "contracts": [
    {
      "awardID": "036677-2025-FEW1503-1",
      "dateSigned": "2025-03-31T00:00:00+01:00",
      "id": "036677-2025-FEW1503-1",
      "status": "active",
      "title": "FEW1503 - Provision of Welfare Advice Services \u2013 Generalist Advice (Tier 1 and 2)",
      "value": {
        "amount": 360861,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-02T10:38:47+01:00",
  "id": "036677-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04c9f7",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Leicester",
        "postalCode": "LE1 1FZ",
        "region": "UKF21",
        "streetAddress": "City Hall, 115 Charles Street"
      },
      "contactPoint": {
        "email": "martin.grogan@leicester.gov.uk",
        "name": "Mr Martin Grogan",
        "telephone": "+44 1164545013"
      },
      "details": {
        "buyerProfile": "https://www.leicester.gov.uk",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.leicester.gov.uk"
      },
      "id": "GB-FTS-20",
      "identifier": {
        "legalName": "Leicester City Council"
      },
      "name": "Leicester City Council",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Leicester",
        "postalCode": "LE1 3PJ",
        "region": "UKF21",
        "streetAddress": "Clarence House, 46 Humberstone Gate"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-153133",
      "identifier": {
        "legalName": "Citizens Advice Leicestershire"
      },
      "name": "Citizens Advice Leicestershire",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Birmingham",
        "postalCode": "B4 6DS",
        "streetAddress": "Priority Courts, 33 Bull Street"
      },
      "id": "GB-FTS-100820",
      "identifier": {
        "legalName": "Construction and Technology Court (King\u0027s Bench Division)"
      },
      "name": "Construction and Technology Court (King\u0027s Bench Division)",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Other community, social and personal services",
      "id": "98000000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support \u2013 Monday to Friday (9:00am \u2013 4.30pm) and\tLimited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.",
    "id": "DN768625",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKF21"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "0",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "100",
              "type": "price"
            }
          ]
        },
        "description": "The provision of Tier 1 and Tier 2 generalist welfare advice primarily through digital and telephony-based support \u2013 Monday to Friday (9:00am \u2013 4.30pm) and\tLimited Face-to-Face appointments at York House, Leicester on Tuesdays and Thursdays.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The Direct Award is being made after the Procurement Act 2023 has come into force, but the failed procurement was conducted under PCR 2015. It has been considered at which point LCC started discussions with the existing supplier with the intention of entering into a contract with them - this was prior to 24 February 2025 therefore regulation 32 of the PCR 2015 would still apply.\nRegulation 32 (2) of the PCR 2015 states:\n(2) The negotiated procedure without prior publication may be used for public works contracts, public supply contracts and public service contracts in any of the following cases:\u2014\n(a)where no tenders, no suitable tenders, no requests to participate or no suitable requests to participate have been submitted in response to an open procedure or a restricted procedure, provided that the initial conditions of the contract are not substantially altered and that a report is sent to the Commission where it so requests;\nIf a contracting authority signalled its intent to enter into a contract with a supplier without prior publication of a contract notice, then it can continue to negotiate that contract under the previous legislation that was in place when the intention to award the contract was given. Discussions with the existing supplier started prior to 24 Feb 2025.\nOn this basis a Direct Award to the supplier for this service should be granted under Regulation 32(2) of the PCR 2015.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "No tenders or no suitable tenders/requests to participate in response to open procedure",
        "id": "D_PROC_OPEN",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "FEW1503 - Provision of Welfare Advice Services \u2013 Generalist Advice (Tier 1 and 2)"
  }
}