Contract for the provision of Supported Accommodation Pathways for People with Complex Needs (Lotted)

{
  "buyer": {
    "id": "GB-PPON-PMPB-8772-VYWM",
    "name": "Durham County Council"
  },
  "date": "2025-07-03T15:45:04+01:00",
  "id": "037202-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-055881",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Durham",
        "postalCode": "DH1 5WB",
        "region": "UKC14",
        "streetAddress": "Corten House, Dunholme Close"
      },
      "contactPoint": {
        "email": "corporate.procurement@durham.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.durham.gov.uk/"
      },
      "id": "GB-PPON-PMPB-8772-VYWM",
      "identifier": {
        "id": "PMPB-8772-VYWM",
        "scheme": "GB-PPON"
      },
      "name": "Durham County Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-09-15T23:59:59+01:00"
    },
    "description": "Durham County Council (DCC) is inviting tenders from experienced service providers capable of delivering high-quality supported accommodation services for complex adults. Service users will be 18 years of age or over, with complex needs. The opportunity is divided into 3 LOTs which are detailed in section 2.2 of this document. \nAll accommodation will provide 24-hour support to those who have needs that cannot be met in main stream accommodation (except for LOT 1. See section, 2.2 LOT information).  \nThe service will act as a pathway for move on into sustainable longer-term accommodation reducing the occurrence of repeat homelessness while working to engage the individual in support services to meet their individual needs. \nThe successful provider(s) will be expected to work collaboratively with DCC and other stakeholders to achieve positive outcomes for all service users.\nWhilst interventions can occur early to prevent homelessness, where a crisis has occurred, the support services will deliver accommodation-based services delivering a range of multi-faceted interventions. \nThe Service will be person centred, designed around needs and personal outcomes and may comprise of a combination of direct or shared support.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-07-03T15:45:04+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "037202-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/037202-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-07-31T10:00:00+01:00"
    },
    "id": "ocds-h6vhtk-055881",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Social work services with accommodation",
            "id": "85311000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKC14"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Social work services with accommodation",
            "id": "85311000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKC14"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      },
      {
        "additionalClassifications": [
          {
            "description": "Social work services with accommodation",
            "id": "85311000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKC14"
          }
        ],
        "id": "3",
        "relatedLot": "3"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Pass/Fail",
              "name": "Relevant Previous Experience and Knowledge",
              "type": "quality"
            },
            {
              "description": "15%",
              "name": "Referrals and Ongoing Support",
              "type": "quality"
            },
            {
              "description": "15%",
              "name": "Staff Training and TUPE",
              "type": "quality"
            },
            {
              "description": "20%",
              "name": "Implementation , monitoring and reporting",
              "type": "quality"
            },
            {
              "description": "30%",
              "name": "Stakeholder relationships, crisis management and LOT specific staffing and accommodation",
              "type": "quality"
            }
          ],
          "weightingDescription": "4.2.1 Pass / Fail all remaining questions scored"
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2031-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Supported housing for complex needs and ex-offenders. This provision is to provide a stable, safe and person-centred living environment and personalised support to help individuals reintegrate into society after being released from prison or to reduce social isolation. Support will be designed to address individual needs and challenges, such as mental health issues, addiction, or difficulties with independent living.  The service will need to provide support during 9am-6pm with out of hours covered as a minimum by a concierge service covering all units of accommodation to ensure service continuity, emergency response, and safeguarding outside of core hours.\n The accommodation will be a minimum of 20 units of dispersed accommodation across County Durham.  Providers should have a range of support options available to provide a pathway for individuals needing support to step up or down dependant on needs.",
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "2 extension periods of a 12 month duration are available subject to approval, funding and performance"
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "High complex needs / ex-offenders. Dispersed accommodation mixed gender",
        "value": {
          "amount": 910000,
          "amountGross": 910000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "PASS / FAIL",
              "name": "Relevant Previous Experience and Knowledge",
              "type": "quality"
            },
            {
              "description": "15%",
              "name": "Referrals and Ongoing Support",
              "type": "quality"
            },
            {
              "description": "15%",
              "name": "Staff Training and TUPE",
              "type": "quality"
            },
            {
              "description": "20%",
              "name": "Implementation , monitoring and reporting",
              "type": "quality"
            },
            {
              "description": "30%",
              "name": "Stakeholder relationships, crisis management and LOT specific staffing and accommodation",
              "type": "quality"
            }
          ],
          "weightingDescription": "question 4.2.1 Pass/Fail, all remaining questions %"
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2031-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "The Provider will deliver a safe, person-centred supported accommodation service using a Core and Cluster model of supported accommodation, providing support to individuals with complex needs which may include mental health, autism, substance abuse, with self-contained accommodation with support which will be available 24-hours. The accommodation will consist of a core premises which may also have accommodation and communal areas and a cluster of dispersed accommodation, allowing for a balance of independence and support, centrally located within County Durham.  Providers should have a range of support options available to provide a pathway for individuals needing support to step up or down dependant on needs and have a robust awareness of local organisations and pathways to which service users can be signposted for support.   \nThe service must be responsive, inclusive, and aligned to local strategic objectives in County Durham. \nThe Provider must implement clear and effective risk management and safeguarding procedures to ensure the safety of all residents, staff, and the wider community including, but not limited to, procedures for identifying and managing risks related to non-compliance, relapse, aggression, or deterioration in mental health and contingency plans for high-risk scenarios, emergency accommodation moves, or service disruption.",
        "hasRenewal": true,
        "id": "2",
        "renewal": {
          "description": "2 extension periods of a 12 month duration are available subject to approval, funding and performance"
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "High complex needs core and cluster 24 hour supported accommodation mixed gender.",
        "value": {
          "amount": 975000,
          "amountGross": 975000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "PASS / FAIL",
              "name": "Relevant Previous Experience and Knowledge",
              "type": "quality"
            },
            {
              "description": "15%",
              "name": "Referrals and Ongoing Support",
              "type": "quality"
            },
            {
              "description": "15%",
              "name": "Staff Training and TUPE",
              "type": "quality"
            },
            {
              "description": "20%",
              "name": "Implementation , monitoring and reporting",
              "type": "quality"
            },
            {
              "description": "30%",
              "name": "Stakeholder relationships, crisis management and LOT specific staffing and accommodation",
              "type": "quality"
            }
          ],
          "weightingDescription": "Question 4.2.1 PASS / FAIL remaining %"
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2031-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "description": "Core and Cluster model supported accommodation for women only, providing women with complex needs which may include past trauma, mental health, autism, substance abuse, with self-contained supported accommodation, support should be available 24-hours. The accommodation will consist of a core premises which may also have accommodation and communal areas and a cluster of dispersed accommodation, allowing for a balance of independence and support, centrally located within County Durham.  Providers should have a range of support options available to provide a pathway for individuals needing support to step up or down dependant on needs.   \nThe service must be designed to promote recovery, independence, and empowerment within a safe and supportive environment. The key service requirements are as follows:\nThe Provider must deliver support in a way that is trauma-informed, gender-responsive, and culturally sensitive. The service must recognise and respect the lived experiences of women with multiple disadvantages, including experiences of abuse, trauma, and discrimination.\nThis client group require a safe and empowering environment that fosters trust, emotional security, dignity, and a sense of belonging.\nThe provider must have in place robust procedures for identifying, assessing, and managing individual and shared risks relevant to the client group, including safeguarding concerns.\nThe service should balance safety with the promotion of positive risk-taking to support autonomy and recovery.",
        "hasRenewal": true,
        "id": "3",
        "renewal": {
          "description": "2 extension periods of a 12 month duration are available subject to approval, funding and performance"
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Female only complex needs core and cluster supported accommodation",
        "value": {
          "amount": 975000,
          "amountGross": 975000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "Documents can be accessed free of charge at www.open-uk.org",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-09-01T10:00:00+01:00"
    },
    "title": "Contract for the provision of Supported Accommodation Pathways for People with Complex Needs (Lotted)",
    "value": {
      "amount": 2860000,
      "amountGross": 2860000,
      "currency": "GBP"
    }
  }
}