← Back to opportunities

Procurement of Civil Legal Advice services from September 2025

The Legal Aid Agency

Buyer Contact Info

Buyer Name: The Legal Aid Agency

Buyer Address: 102 Petty France, London, UKI32, SW1H 9AJ, United Kingdom

Contact Email: civiltenders@justice.gov.uk

Status
complete
Procedure
open
Value
1700000.0 GBP
Published
03 Jul 2025, 16:00
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79100000 - Legal services
Region
n/a
Awarded To
Citizens Advice Gateshead, Stephensons Solicitors LLP, Access to Public Law Ltd, Citizens Advice Mid Mercia, Direct Help and Advice, Watson Woodhouse, Loss Legal Services t/a SEN Support Solicitors
Official Source
Open Find a Tender

Description

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 4 Discrimination contracts; and • Up to 5 Education contracts; and • Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). II.1.5) Estimated total value II.1.6) Information about lots This contract is divided into lots: yes Tenders could be submitted for: all lots

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Title: Procurement of Civil Legal Advice services from September 2025 - Education

Lot Description: The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 5 Education contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This could be accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot Title: Procurement of Civil Legal Advice services from September 2025 - Discrimination

Lot Description: The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 4 Discrimination contracts The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not be considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination). Additional information: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt

Lot 2 Status: cancelled

Lot 2 Has Options: No

Lot Title: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt

Lot Description: The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were seeking to award: • Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA receives its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

Lot 3 Status: cancelled

Lot 3 Has Options: No

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "037252-2025-1 Discrimination; 1 Education-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-153344",
          "name": "Citizens Advice Gateshead"
        }
      ]
    },
    {
      "id": "037252-2025-2 Discrimination-2",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-153345",
          "name": "Stephensons Solicitors LLP"
        }
      ]
    },
    {
      "id": "037252-2025-2 Education-3",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-153346",
          "name": "Access to Public Law Ltd"
        }
      ]
    },
    {
      "id": "037252-2025-1 Housing and Debt-4",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-153347",
          "name": "Citizens Advice Mid Mercia"
        }
      ]
    },
    {
      "id": "037252-2025-2 Housing and Debt-5",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-153348",
          "name": "Direct Help and Advice"
        }
      ]
    },
    {
      "id": "037252-2025-3 Housing and Debt-6",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-153349",
          "name": "Watson Woodhouse"
        }
      ]
    },
    {
      "id": "037252-2025-3 Education-7",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-153363",
          "name": "Loss Legal Services t/a SEN Support Solicitors"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "22",
        "measure": "bids",
        "value": 7
      },
      {
        "id": "25",
        "measure": "bids",
        "value": 7
      },
      {
        "id": "28",
        "measure": "bids",
        "value": 7
      },
      {
        "id": "31",
        "measure": "bids",
        "value": 7
      },
      {
        "id": "34",
        "measure": "bids",
        "value": 7
      },
      {
        "id": "37",
        "measure": "bids",
        "value": 7
      },
      {
        "id": "40",
        "measure": "bids",
        "value": 7
      },
      {
        "id": "23",
        "measure": "smeBids",
        "value": 7
      },
      {
        "id": "26",
        "measure": "smeBids",
        "value": 7
      },
      {
        "id": "29",
        "measure": "smeBids",
        "value": 7
      },
      {
        "id": "32",
        "measure": "smeBids",
        "value": 7
      },
      {
        "id": "35",
        "measure": "smeBids",
        "value": 7
      },
      {
        "id": "38",
        "measure": "smeBids",
        "value": 7
      },
      {
        "id": "41",
        "measure": "smeBids",
        "value": 7
      },
      {
        "id": "24",
        "measure": "electronicBids",
        "value": 7
      },
      {
        "id": "27",
        "measure": "electronicBids",
        "value": 7
      },
      {
        "id": "30",
        "measure": "electronicBids",
        "value": 7
      },
      {
        "id": "33",
        "measure": "electronicBids",
        "value": 7
      },
      {
        "id": "36",
        "measure": "electronicBids",
        "value": 7
      },
      {
        "id": "39",
        "measure": "electronicBids",
        "value": 7
      },
      {
        "id": "42",
        "measure": "electronicBids",
        "value": 7
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-7990",
    "name": "The Legal Aid Agency"
  },
  "contracts": [
    {
      "awardID": "037252-2025-1 Discrimination; 1 Education-1",
      "dateSigned": "2025-06-16T00:00:00+01:00",
      "id": "037252-2025-1 Discrimination; 1 Education-1",
      "status": "active",
      "value": {
        "amount": 1700000.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "037252-2025-2 Discrimination-2",
      "dateSigned": "2025-06-16T00:00:00+01:00",
      "id": "037252-2025-2 Discrimination-2",
      "status": "active",
      "value": {
        "amount": 1700000.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "037252-2025-2 Education-3",
      "dateSigned": "2025-06-16T00:00:00+01:00",
      "id": "037252-2025-2 Education-3",
      "status": "active",
      "value": {
        "amount": 624000.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "037252-2025-1 Housing and Debt-4",
      "dateSigned": "2025-06-16T00:00:00+01:00",
      "id": "037252-2025-1 Housing and Debt-4",
      "status": "active",
      "value": {
        "amount": 860000.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "037252-2025-2 Housing and Debt-5",
      "dateSigned": "2025-06-16T00:00:00+01:00",
      "id": "037252-2025-2 Housing and Debt-5",
      "status": "active",
      "value": {
        "amount": 860000.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "037252-2025-3 Housing and Debt-6",
      "dateSigned": "2025-06-16T00:00:00+01:00",
      "id": "037252-2025-3 Housing and Debt-6",
      "status": "active",
      "value": {
        "amount": 860000.0,
        "currency": "GBP"
      }
    },
    {
      "awardID": "037252-2025-3 Education-7",
      "dateSigned": "2025-06-16T00:00:00+01:00",
      "id": "037252-2025-3 Education-7",
      "status": "active",
      "value": {
        "amount": 1871167.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-03T17:00:19+01:00",
  "id": "037252-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04d720",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1H 9AJ",
        "region": "UKI32",
        "streetAddress": "102 Petty France"
      },
      "contactPoint": {
        "email": "civiltenders@justice.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions",
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.gov.uk/government/organisations/legal-aid-agency"
      },
      "id": "GB-FTS-7990",
      "identifier": {
        "legalName": "The Legal Aid Agency"
      },
      "name": "The Legal Aid Agency",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Gateshead",
        "postalCode": "NE8 1BG",
        "region": "UKC2",
        "streetAddress": "The Davidson Building, Swan Street, Gateshead NE8 1BG"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-153344",
      "identifier": {
        "id": "2631064",
        "legalName": "Citizens Advice Gateshead"
      },
      "name": "Citizens Advice Gateshead",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Wigan",
        "postalCode": "WN3 5BA",
        "region": "UKD4",
        "streetAddress": "Wigan Investment Centre, Waterside Drive, Wigan, Lancashire, WN3 5BA"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-153345",
      "identifier": {
        "id": "OC322962",
        "legalName": "Stephensons Solicitors LLP"
      },
      "name": "Stephensons Solicitors LLP",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Lancaster",
        "postalCode": "WN3 5BA",
        "region": "UKD44",
        "streetAddress": "7-1-11 Cameron House, White Cross Business Park, South Road, Lancaster, LA1 4XQ"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-153346",
      "identifier": {
        "id": "14787563",
        "legalName": "Access to Public Law Ltd"
      },
      "name": "Access to Public Law Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Swadlincote",
        "postalCode": "DE11 9NR",
        "region": "UKF13",
        "streetAddress": "114 Church Street, 114 Church Street, Swadlincote, DE11 9NR"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-153347",
      "identifier": {
        "id": "5311627",
        "legalName": "Citizens Advice Mid Mercia"
      },
      "name": "Citizens Advice Mid Mercia",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Derbyshire",
        "postalCode": "DE1 2ER",
        "region": "UKF1",
        "streetAddress": "Phoenix Street, Derby, Derbyshire, DE1 2ER"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-153348",
      "identifier": {
        "id": "03495233",
        "legalName": "Direct Help and Advice"
      },
      "name": "Direct Help and Advice",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Middlesbrough",
        "postalCode": "TS2 1BB",
        "region": "UKE22",
        "streetAddress": "BOHO Zero, 2nd Floor Suite, 21 Gosford Street, Middlesbrough, TS2 1BB"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-153349",
      "identifier": {
        "id": "10868114",
        "legalName": "Watson Woodhouse"
      },
      "name": "Watson Woodhouse",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Northwich",
        "postalCode": "CW9 7LS",
        "region": "UKD63",
        "streetAddress": "Unit 3 Brickfield Business Centre, 60 Manchester Road"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-153363",
      "identifier": {
        "id": "298537345",
        "legalName": "Loss Legal Services t/a SEN Support Solicitors"
      },
      "name": "Loss Legal Services t/a SEN Support Solicitors",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "EC4Y 1EU",
        "streetAddress": "70 Fleet Street"
      },
      "id": "GB-FTS-6119",
      "identifier": {
        "legalName": "Centre for Dispute Resolution"
      },
      "name": "Centre for Dispute Resolution",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Legal services",
      "id": "79100000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The Legal Aid Agency (\"LAA\") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.\nWe were seeking to award:\n\u2022 Up to 4 Discrimination contracts; and\n\u2022 Up to 5 Education contracts; and\n\u2022 Up to 3 Housing and Debt contracts.\nThe Deadline for submitting Tenders was 5pm on 7 March 2025 (\"Deadline\").\nAll Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk\nLate submissions were not considered under any circumstances. It was the Applicant\u0027s sole responsibility to ensure that the LAA receives its Tender before the Deadline.\nCLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA\u0027s rights of early termination).\n\n        \nII.1.5) Estimated total value\nII.1.6) Information about lots\nThis contract is divided into lots: \nyes\n\n        \nTenders could be submitted for: \nall lots",
    "id": "ocds-h6vhtk-04d720",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Legal services",
            "id": "79100000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "deliveryLocation": {
          "description": "England and Wales"
        },
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Legal services",
            "id": "79100000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "deliveryLocation": {
          "description": "England and Wales"
        },
        "id": "2",
        "relatedLot": "2"
      },
      {
        "additionalClassifications": [
          {
            "description": "Legal services",
            "id": "79100000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "deliveryLocation": {
          "description": "England and Wales"
        },
        "id": "3",
        "relatedLot": "3"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "description": "The Legal Aid Agency (\"LAA\") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.\nWe were seeking to award:\n\u2022 Up to 5 Education contracts\nThe Deadline for submitting Tenders was 5pm on 7 March 2025 (\"Deadline\").\nAll Tenders were completed and submitted using the eTendering system. This could be accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk\nLate submissions were not considered under any circumstances. It was the Applicant\u0027s sole responsibility to ensure that the LAA receives its Tender before the Deadline.\nCLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA\u0027s rights of early termination).",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled",
        "title": "Procurement of Civil Legal Advice services from September 2025 - Education"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "description": "The Legal Aid Agency (\"LAA\") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.\nWe were seeking to award:\n\u2022 Up to 4 Discrimination contracts\nThe Deadline for submitting Tenders was 5pm on 7 March 2025 (\"Deadline\").\nAll Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk\nLate submissions were not be considered under any circumstances. It was the Applicant\u0027s sole responsibility to ensure that the LAA receives its Tender before the Deadline.\nCLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA\u0027s rights of early termination). Additional information: Procurement of Civil Legal Advice services from September 2025 - Housing and Debt",
        "hasOptions": false,
        "id": "2",
        "status": "cancelled",
        "title": "Procurement of Civil Legal Advice services from September 2025 - Discrimination"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "description": "The Legal Aid Agency (\"LAA\") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.\nWe were seeking to award:\n\u2022 Up to 3 Housing and Debt contracts.\nThe Deadline for submitting Tenders was 5pm on 7 March 2025 (\"Deadline\").\nAll Tenders were completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk\nLate submissions were not considered under any circumstances. It was the Applicant\u0027s sole responsibility to ensure that the LAA receives its Tender before the Deadline.\nCLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA\u0027s rights of early termination).",
        "hasOptions": false,
        "id": "3",
        "status": "cancelled",
        "title": "Procurement of Civil Legal Advice services from September 2025 - Housing and Debt"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Procurement of Civil Legal Advice services from September 2025"
  }
}