Managed Services of the Humberside Police Salesforce and MuleSoft estate.

{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-03-31T23:59:59+01:00",
        "startDate": "2025-07-17T00:00:00+01:00"
      },
      "date": "2025-07-04T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-07-04T13:00:30+01:00",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "037429-2025",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/037429-2025"
        }
      ],
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software programming and consultancy services",
              "id": "72200000",
              "scheme": "CPV"
            },
            {
              "description": "Data services",
              "id": "72300000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKE1"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2025-07-17T23:59:59+01:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "standstillPeriod": {
        "endDate": "2025-07-16T23:59:59+01:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-02109168",
          "name": "BOXXE LIMITED"
        }
      ],
      "title": "Managed Services of the Humberside Police Salesforce and Mulesoft Estate",
      "value": {
        "amount": 329352.84,
        "amountGross": 395223.41,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PWLD-8931-TXBR",
    "name": "The Police and Crime Commissioner for Humberside"
  },
  "date": "2025-07-04T13:00:30+01:00",
  "id": "037429-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-055900",
  "parties": [
    {
      "address": {
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        "countryName": "United Kingdom",
        "locality": "Cottingham",
        "postalCode": "HU16 5SN",
        "region": "UKE12",
        "streetAddress": "The Lawns, Harland Way"
      },
      "contactPoint": {
        "email": "abbie.carlisle@humberside.police.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PWLD-8931-TXBR",
      "identifier": {
        "id": "PWLD-8931-TXBR",
        "scheme": "GB-PPON"
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      "name": "The Police and Crime Commissioner for Humberside",
      "roles": [
        "buyer"
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    },
    {
      "additionalIdentifiers": [
        {
          "id": "PHHQ-9334-BQRH",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "York",
        "postalCode": "YO31 7RE",
        "region": "UKE21",
        "streetAddress": "Floor 3, Artemis House"
      },
      "contactPoint": {
        "email": "tenders@boxxe.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "url": "http://www.boxxe.com",
        "vcse": false
      },
      "id": "GB-COH-02109168",
      "identifier": {
        "id": "02109168",
        "scheme": "GB-COH"
      },
      "name": "BOXXE LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Scope :  \nL1 customer support  \nL2 application support (shared)\nL3 application support (dedicated)\nL2 dedicated application triage team with \ndirect contact with 3rd parties external (SLAs) or internal (OLAs)\nSupport Hours:\nP1-P2-P3-P4: UK Business hours (8am-6pm)\n\u2022\tExtended hours\n\u2022\t24x7 support (for selected priorities, e.g. \n\u2022\tP1,P2) \nAd-hoc on call\nMonitoring : \nStandard platform monitoring\nApplication exception handling\nExternal log shipping\nITIL processes:\nService Operation/Transition: Incident, problem, requests, events, change, release, configuration\nMaintenance: \nMajor \u0026 Minor updates and patching\nCode changes:\nDefects\n(Minor enhancements if hours not used)\nTesting:\nUnit and Integration Testing\nReporting and Service Management: \nMonthly service review, reporting adapted to customer requirements.",
    "id": "ocds-h6vhtk-055900",
    "legalBasis": {
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      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "status": "complete",
    "title": "Managed Services of the Humberside Police Salesforce and MuleSoft estate."
  }
}