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Short Course Data Base Support and Maintenance

Maritime and Coastguard Agency

Buyer Contact Info

Buyer Name: Maritime and Coastguard Agency

Buyer Address: Spring Place, 105 Commercial Road, Southampton, UK, SO15 1EG, United Kingdom

Contact Email: contracts@mcga.gov.uk

Status
complete
Procedure
open
Value
100758.0 GBP
Published
14 Jul 2025, 14:15
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
50324100 - System maintenance services
Region
n/a
Awarded To
CATAPULT CX LIMITED
Official Source
Open Find a Tender

Description

Support and maintenance services.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The MCA undertook an open tender procedure under PCR 2015 for the following requirement: A fully Managed Service for the Short Course Database for Maritime and Coastguard Agency staff to provide support for, but not limited to: • Day-to-Day application operational support in running the client application. o Incident Management o Problem Management o Change Management o Service Requests. o Maintenance • Support in debugging and diagnostics relating to third party integrations. • Minor updates to support third party or system API changes where required • Bug fixing application functionality. • Application of applicable security patches • All proactive maintenance required to keep the application healthy and available. • Meet agreed target resolution times. • Cloud health & monitoring to ensure the backups are working and are viable. • Security vulnerability patching, as per vendor guidance. • System upgrades / updates will be aligned to feature delivery. • Major Components will not be more than one year out of date.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Contracts

Contract Title: Short Course Database Support and Maintenance

Awards

Award Title: Short Course Database Support and Maintenance

Raw Notice JSON

Expand raw payload
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