Managed Services of the Humberside Police Salesforce and MuleSoft estate.

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software programming and consultancy services",
              "id": "72200000",
              "scheme": "CPV"
            },
            {
              "description": "Data services",
              "id": "72300000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKE1"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02109168",
          "name": "BOXXE LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PWLD-8931-TXBR",
    "name": "The Police and Crime Commissioner for Humberside"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "awardID": "1",
      "dateSigned": "2025-07-16T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-07-16T14:09:53+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "040534-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/040534-2025"
        }
      ],
      "id": "1",
      "noAgreedMetricsRationale": "The contract value is above the relevant threshold but not above 5 million.",
      "period": {
        "endDate": "2028-03-31T23:59:59+01:00",
        "startDate": "2025-07-17T00:00:00+01:00"
      },
      "status": "active",
      "title": "Managed Services of the Humberside Police Salesforce and Mulesoft Estate",
      "value": {
        "amount": 329352.84,
        "amountGross": 395223.41,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-16T14:09:53+01:00",
  "id": "040534-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-055900",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Cottingham",
        "postalCode": "HU16 5SN",
        "region": "UKE12",
        "streetAddress": "The Lawns, Harland Way"
      },
      "contactPoint": {
        "email": "abbie.carlisle@humberside.police.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PWLD-8931-TXBR",
      "identifier": {
        "id": "PWLD-8931-TXBR",
        "scheme": "GB-PPON"
      },
      "name": "The Police and Crime Commissioner for Humberside",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PHHQ-9334-BQRH",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "York",
        "postalCode": "YO31 7RE",
        "region": "UKE21",
        "streetAddress": "Floor 3, Artemis House"
      },
      "contactPoint": {
        "email": "tenders@boxxe.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "url": "http://www.boxxe.com",
        "vcse": false
      },
      "id": "GB-COH-02109168",
      "identifier": {
        "id": "02109168",
        "scheme": "GB-COH"
      },
      "name": "BOXXE LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Scope :  \nL1 customer support  \nL2 application support (shared)\nL3 application support (dedicated)\nL2 dedicated application triage team with \ndirect contact with 3rd parties external (SLAs) or internal (OLAs)\nSupport Hours:\nP1-P2-P3-P4: UK Business hours (8am-6pm)\n\u2022\tExtended hours\n\u2022\t24x7 support (for selected priorities, e.g. \n\u2022\tP1,P2) \nAd-hoc on call\nMonitoring : \nStandard platform monitoring\nApplication exception handling\nExternal log shipping\nITIL processes:\nService Operation/Transition: Incident, problem, requests, events, change, release, configuration\nMaintenance: \nMajor \u0026 Minor updates and patching\nCode changes:\nDefects\n(Minor enhancements if hours not used)\nTesting:\nUnit and Integration Testing\nReporting and Service Management: \nMonthly service review, reporting adapted to customer requirements.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "STA HP 1526",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Please refer to the Procurement Act 2023 - Schedule 5\nAdditional or repeat goods, services or works\nThe public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-\n(a)a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and\n(b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ],
    "status": "complete",
    "title": "Managed Services of the Humberside Police Salesforce and MuleSoft estate."
  }
}