Buyer Name: Birmingham City Council
Buyer Address: 1 Victoria Square, Birmingham, UKG31, B1 1BB, United Kingdom
Contact Name: Commercial and Procurement Services
Contact Email: etendering@birmingham.gov.uk
Buyer Name: Birmingham City Council
Buyer Address: 1 Victoria Square, Birmingham, UKG31, B1 1BB, United Kingdom
Contact Name: Commercial and Procurement Services
Contact Email: etendering@birmingham.gov.uk
The Council wishes to establish a Contract for the provision mediation services for social housing tenants and housing options.There is a requirement for:• Mediation Services for Social Housing Tenants as part of its overall approach in resolving non-crime related Anti-Social Behaviour complaints, neighbour disputes, and breaches of the Conditions of Tenancy. • Mediation Services for Housing Options customers as part of its overall approach in preventing homelessness, by resolving family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy.The Contract will last for 2 years commencing on 1st April 2025, with an option to extend for a further period of 2 years, subject to satisfactory performance and budgetary availability.The contract will be awarded to a single provider.
No linked documents found for this notice.
Lot Description: The Council wishes to establish a Contract for the provision mediation services for social housing tenants and housing options. The aim of the service is to contribute to city housing and Housing Options priorities of investigating complaints of Anti-Social Behaviour (ASB) in an impartial and professional manner in accordance with the respective ASB Policy and Procedure. We are providing victims and perpetrators of ASB, tools and support in order to explore root causes through an impartial third party who specialise in mediation and specialist coaching support to residents to reach an agreed set of actions to resolve or mitigate any issues.It will encourage resolution of family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy.There is a requirement for:• Mediation Services for Social Housing Tenants as part of its overall approach in resolving non-crime related Anti-Social Behaviour complaints, neighbour disputes, and breaches of the Conditions of Tenancy. • Mediation Services for Housing Options customers as part of its overall approach in preventing homelessness, by resolving family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy.The Contract will last for 2 years commencing on 1st April 2025, with an option to extend for a further period of 2 years, subject to satisfactory performance and budgetary availability.The contract will be awarded to a single provider.
Lot 1 Status: cancelled
Lot 1 Has Options: Yes
Lot 1 Options: With an option to extend for a further period of 2 years, subject to satisfactory performance and budgetary availability.
Lot 1 Award Criterion (quality): Quality and Social Value
Contract Title: P2185 - Mediation services for social housing tenants and housing options
Award Title: P2185 - Mediation services for social housing tenants and housing options
{
"awards": [
{
"id": "040816-2025-P2185-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-154900",
"name": "Smile Mediation Ltd"
}
],
"title": "P2185 - Mediation services for social housing tenants and housing options"
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 2
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "1",
"value": 2
},
{
"id": "3",
"measure": "foreignBidsFromEU",
"relatedLot": "1",
"value": 0
},
{
"id": "4",
"measure": "foreignBidsFromNonEU",
"relatedLot": "1",
"value": 0
},
{
"id": "5",
"measure": "electronicBids",
"relatedLot": "1",
"value": 2
}
]
},
"buyer": {
"id": "GB-FTS-120543",
"name": "Birmingham City Council"
},
"contracts": [
{
"awardID": "040816-2025-P2185-1",
"dateSigned": "2025-06-01T00:00:00+01:00",
"id": "040816-2025-P2185-1",
"status": "active",
"title": "P2185 - Mediation services for social housing tenants and housing options",
"value": {
"amount": 391200,
"currency": "GBP"
}
}
],
"date": "2025-07-17T10:55:54+01:00",
"id": "040816-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-04d65c",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "Birmingham",
"postalCode": "B1 1BB",
"region": "UKG31",
"streetAddress": "1 Victoria Square"
},
"contactPoint": {
"email": "etendering@birmingham.gov.uk",
"name": "Commercial and Procurement Services"
},
"details": {
"buyerProfile": "http://www.in-tendhost.co.uk/birminghamcc",
"classifications": [
{
"description": "Regional or local authority",
"id": "REGIONAL_AUTHORITY",
"scheme": "TED_CA_TYPE"
},
{
"description": "General public services",
"id": "01",
"scheme": "COFOG"
}
],
"url": "http://www.finditinbirmingham.com"
},
"id": "GB-FTS-120543",
"identifier": {
"legalName": "Birmingham City Council"
},
"name": "Birmingham City Council",
"roles": [
"buyer"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "Lancashire ",
"postalCode": "BB11 3BT",
"region": "UKD4",
"streetAddress": "62 to 64 Yorkshire Street, Burnley"
},
"details": {
"scale": "sme"
},
"id": "GB-FTS-154900",
"identifier": {
"legalName": "Smile Mediation Ltd"
},
"name": "Smile Mediation Ltd",
"roles": [
"supplier"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London ",
"postalCode": "WC2A 2LL"
},
"id": "GB-FTS-4590",
"identifier": {
"legalName": "High Court of Justice "
},
"name": "High Court of Justice ",
"roles": [
"reviewBody"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"classification": {
"description": "Provision of services to the community",
"id": "75200000",
"scheme": "CPV"
},
"coveredBy": [
"GPA"
],
"description": "The Council wishes to establish a Contract for the provision mediation services for social housing tenants and housing options.There is a requirement for:\u2022 Mediation Services for Social Housing Tenants as part of its overall approach in resolving non-crime related Anti-Social Behaviour complaints, neighbour disputes, and breaches of the Conditions of Tenancy. \u2022 Mediation Services for Housing Options customers as part of its overall approach in preventing homelessness, by resolving family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy.The Contract will last for 2 years commencing on 1st April 2025, with an option to extend for a further period of 2 years, subject to satisfactory performance and budgetary availability.The contract will be awarded to a single provider.",
"id": "P2185",
"items": [
{
"additionalClassifications": [
{
"description": "Provision of services to the community",
"id": "75200000",
"scheme": "CPV"
},
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
},
{
"description": "Social work and related services",
"id": "85300000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKG31"
}
],
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "50% and 20%",
"name": "Quality and Social Value",
"type": "quality"
},
{
"description": "Price 30%",
"type": "price"
}
]
},
"description": "The Council wishes to establish a Contract for the provision mediation services for social housing tenants and housing options. The aim of the service is to contribute to city housing and Housing Options priorities of investigating complaints of Anti-Social Behaviour (ASB) in an impartial and professional manner in accordance with the respective ASB Policy and Procedure. We are providing victims and perpetrators of ASB, tools and support in order to explore root causes through an impartial third party who specialise in mediation and specialist coaching support to residents to reach an agreed set of actions to resolve or mitigate any \tissues.It will encourage resolution of family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy.There is a requirement for:\u2022\tMediation Services for Social Housing Tenants as part of its overall approach in resolving non-crime related Anti-Social Behaviour complaints, neighbour disputes, and breaches of the Conditions of Tenancy. \u2022\tMediation Services for Housing Options customers as part of its overall approach in preventing homelessness, by resolving family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy.The Contract will last for 2 years commencing on 1st April 2025, with an option to extend for \ta further period of 2 years, subject to satisfactory performance and budgetary availability.The contract will be awarded to a single provider.",
"hasOptions": true,
"id": "1",
"options": {
"description": "With an option to extend for a further period of 2 years, subject to satisfactory performance and budgetary availability."
},
"status": "cancelled"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "P2185 - Mediation services for social housing tenants and housing options"
}
}