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Contract award notice OAWMS (Confirm On Demand)

National Highways

Buyer Contact Info

Buyer Name: National Highways

Buyer Address: Bridge House, 1 Walnut Tree Close, Guildford, UKJ25, GU1 4LZ, United Kingdom

Contact Name: Pablo Delfino

Contact Email: pablo.delfino@nationalhighways.co.uk

Status
complete
Procedure
direct
Value
8099789.52 GBP
Published
21 Jul 2025, 11:27
Deadline
n/a
Contract Start
24 Jun 2025, 23:00
Contract End
24 Jun 2028, 22:59
Category
n/a
CPV
72200000 - Software programming and consultancy services
Region
n/a
Awarded To
BRIGHTLY SOFTWARE LIMITED
Official Source
Open Find a Tender

Description

The Operational Asset Works Management Systems (OAWMS) solution plays a critical role in facilitating the organisation's operations, directly impacting the safety of both internal users and external stakeholders, notably road users. The service is deeply integrated with various interfacing systems, serving as a linchpin for data exchange and operational processes. Its uninterrupted functionality is paramount for maintaining data quality, ensuring regulatory compliance, and upholding business efficiency standards.

Linked Documents

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Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Contracts

Contract Title: OAWMS (Confirm on Demand)

Raw Notice JSON

Expand raw payload
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              "description": "Software programming and consultancy services",
              "id": "72200000",
              "scheme": "CPV"
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          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
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      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-12838751",
          "name": "BRIGHTLY SOFTWARE LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-COH-09346363",
    "name": "National Highways"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Supplier warrants that the Service will be available 98% of the Available Hours of \nOperation, except as provided below. Availability will be calculated on a Service \nPeriod basis. The formula used to calculate Availability is: \n(Service Period \u2013 Unexpected Downtime) * 100 \n(Service Period) \nUnexpected Downtime = any minutes when the Service is inaccessible by Customer \nat the fault of Supplier, except for Scheduled Downtime and Service Disruption",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "System Availability"
        },
        {
          "description": "Scheduled downtime only within agreed \n4 hour weekly window, changes to be \nnotified within 48 hours",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Scheduled downtime"
        },
        {
          "description": "Vulnerability fixes for critical and high \nvulnerabilities (as determined by their \nCVSS Scores) to take no longer than 6 \nmonths from identification to implement \nin all environments",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Vulnerability Resolution  Timeline"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-06-25T00:00:00+01:00",
      "documents": [
        {
          "documentType": "contractSigned",
          "format": "application/pdf",
          "id": "A-3266",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-3266"
        },
        {
          "datePublished": "2025-07-21T12:27:06+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "041612-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/041612-2025"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "options": {
        "description": "Additional scope and functionality may be required to enhance the\nscope of the solution."
      },
      "period": {
        "endDate": "2028-06-24T23:59:59+01:00",
        "maxExtentDate": "2029-06-24T23:59:59+01:00",
        "startDate": "2025-06-25T00:00:00+01:00"
      },
      "renewal": {
        "description": "Option to extend for a further period of 12 months period at the sole\ndiscretion of the contracting authority."
      },
      "status": "active",
      "title": "OAWMS (Confirm on Demand)",
      "value": {
        "amount": 8099789.52,
        "amountGross": 9719710.8,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-21T12:27:06+01:00",
  "id": "041612-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05065e",
  "parties": [
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        "countryName": "United Kingdom",
        "locality": "Guildford",
        "postalCode": "GU1 4LZ",
        "region": "UKJ25",
        "streetAddress": "Bridge House, 1 Walnut Tree Close"
      },
      "contactPoint": {
        "email": "pablo.delfino@nationalhighways.co.uk",
        "name": "Pablo Delfino"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://nationalhighways.co.uk"
      },
      "id": "GB-COH-09346363",
      "identifier": {
        "id": "09346363",
        "scheme": "GB-COH"
      },
      "name": "National Highways",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "CHATHAM",
        "postalCode": "ME4 4YG",
        "region": "UKJ41",
        "streetAddress": "Chatham Maritime"
      },
      "contactPoint": {
        "email": "tom.gerlach@brightlysoftware.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "url": "https://www.brightlysoftware.com/en-gb",
        "vcse": false
      },
      "id": "GB-COH-12838751",
      "identifier": {
        "id": "12838751",
        "scheme": "GB-COH"
      },
      "name": "BRIGHTLY SOFTWARE LIMITED",
      "roles": [
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      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Operational Asset Works Management Systems (OAWMS) solution plays a critical role in facilitating the organisation\u0027s operations, directly impacting the safety of both internal users and external stakeholders, notably road users. The service is deeply integrated with various interfacing systems, serving as a linchpin for data exchange and operational processes. Its uninterrupted functionality is paramount for maintaining data quality, ensuring regulatory compliance, and upholding business efficiency standards.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "OCAMS0094 - pro_20830 - OAWMS",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "This is a transparency notice to inform the market that National Highways is renewing its contract with Brightly Software Limited for Confirm Enterprise Asset Management and optional support services from July 2025 to June 2028 with an option to extend for an additional year to June 2029. \nThe Confirm software application has been configured to provide an operational asset and workflow management solution which is integral to National Highways\u2019 delivery model, maintenance and response operations. It supports the delivery of core functions such as responding to incidents, delivering asset inspections, managing cyclical maintenance and responding to network defects. National Highways uses different asset management systems for different asset classes such as pavements, geotechnical, drainage, lighting and ancillaries. To maintain data continuity and integrity, the Confirm system has been tailored to provide connectivity and integration with each of these asset management databases. Further it holds asset information for assets where National Highways does not currently have an asset management system.  It has also been configured to connect directly with National Highways\u2019 supplier system for works ordering and payment processing. \nA significant investment has been made to deploy the existing solution which has several years before it reaches \u2018end of life\u2019. To undertake a replacement of the solution at this juncture would come at a disproportionate and unreasonable cost as any off the shelf replacement solution would require considerable work and configuration to meet National Highways\u2019 specific requirements. Any replacement solution will need to factor in significant time to transition to a new supplier to maintain service delivery. \nNational Highways is in the interim developing an asset management transformation programme. This will make future procurements of both asset delivery and management solutions simpler and more cost effective. Renewing the Confirm contract  aligns with this long-term strategy, providing stability and continuity while strategic planning for the eventual transition to a new works management system.\nNational Highways is therefore relying on Section 41 and paragraph 6 of Schedule 5 of the Procurement Act 2023 to justify the use of direct award in special cases on the basis that there is an absence of competition for technical reasons and there are no reasonable alternatives to those services.",
    "procurementMethodRationaleClassifications": [
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        "id": "singleSuppliersTechnicalReasons"
      }
    ],
    "status": "complete",
    "title": "Contract award notice OAWMS (Confirm On Demand)"
  }
}