Provision of a Traffic Order Management & Enforcement (TOME) Solution

{
  "buyer": {
    "id": "GB-PPON-PHMT-6197-NWNZ",
    "name": "Transport for London"
  },
  "date": "2025-07-28T13:09:00+01:00",
  "id": "043454-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05670e",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E20 1JN",
        "region": "UKI41",
        "streetAddress": "5 Endeavour Square"
      },
      "contactPoint": {
        "email": "BSFAribaAdministration@tfl.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://tfl.gov.uk/"
      },
      "id": "GB-PPON-PHMT-6197-NWNZ",
      "identifier": {
        "id": "PHMT-6197-NWNZ",
        "scheme": "GB-PPON"
      },
      "name": "Transport for London",
      "roles": [
        "buyer"
      ]
    }
  ],
  "planning": {
    "noEngagementNoticeRationale": "An Early Market Engagement exercise was conducted in October 2022 under PCR2015. Notice identifier: 2022/S 000-029210"
  },
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-11-16T23:59:59Z"
    },
    "description": "Transport for London (\"TfL\") is seeking to appoint a supplier to deliver a new Traffic Order Management and Enforcement solution (\"TOME\") to be awarded via a Competitive Flexible Procedure under the Procurement Act 2023.\nTfL has a statutory and legal network management duty to secure expeditious movement of people and goods across the Transport for London Road Network (TLRN), as set out in the Traffic Management Act 2004\nTraffic Regulation Orders (\"TRO\"), also known as Traffic Orders (\"TO\"), are authorised by the Traffic Regulation Act 1984 and are used by TfL to manage and enforce traffic regulations.  \nTfL currently uses two platforms to create and enforce TROs: \n1.\tThe Traffic Order Management System (\"TOMS\") provides TfL with the capability to manage the application, creation, and management of TROs following a statutory process which makes the TRO legal and enforceable. \n2.\tThe Maintenance Enforcement and Traffic Regulation Order System (METROS) enables users to enter the details of TROs created in TOMS and display the TRO details on a geospatial map as Enforcement Zones, which are then used by other enforcement groups in TfL. TfL Enforcement Platforms \u0026 on-street enforcement teams, e.g. Digital Traffic Enforcement System (DTES) and Parking Enforcement System (PES), rely on data from METROS.\nTOMS and METROS are defined by TfL as Business Critical systems. However, they are legacy systems which lead to business inefficiency, and do not comply with the data specification for the Department for Transport\u0027s forthcoming Digital Traffic Regulation Order (\"D-TRO\") service, as proposed in the Automated Vehicles Act 2024 and in development via the Transport Technology Forum. \nTfL requires a modern, long-term, robust and secure TOME solution to replace TOMS and METROS, providing an improved user experience and supporting the creation, management, and enforcement of TROs across the TfL Road Network (\"TLRN\"). The TOME solution will be required both to integrate with existing TfL systems and to communicate with the Department for Transport\u0027s D-TRO system. A phased approach to delivery is preferred to ensure a smooth transition from legacy systems while ensuring continuation of service.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "description": "This procurement process is being conducted electronically on TfL\u0027s e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.\nParticipation and Tender documentation will be available on SAP Ariba to all interested Applicants.\nSAP Ariba can be accessed via the following link:\nhttps://service.ariba.com/Supplier.aw\nPlease refer to submission instructions specified within this Tender Notice.",
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://service.ariba.com/Supplier.aw"
      },
      {
        "accessDetails": "This procurement process is being conducted electronically on TfL\u0027s e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.\nParticipation and Tender documentation will be available on SAP Ariba to all interested Applicants.\nSAP Ariba can be accessed via the following link:\nhttps://service.ariba.com/Supplier.aw\n1) Procurement Specific Questionnaire (\u0027PSQ\u0027) - The PSQ will be available via the SAP Ariba portal. Please refer to submission instructions specified within this Tender Notice. Please note, TfL cannot consider any PSQ submissions received after the closing date/time or received by means other than SAP Ariba.\n2) Tender Documents - It is expected that draft  tender documents, including draft contract schedules, requirements, and response templates, will be made available to participating suppliers in SAP Ariba prior to the deadline for PSQ submissions.",
        "documentType": "biddingDocuments",
        "id": "future"
      },
      {
        "datePublished": "2025-07-28T13:09:00+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "043454-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/043454-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-08-15T17:00:00+01:00"
    },
    "expressionOfInterestDeadline": "2025-09-05T15:00:00+01:00",
    "id": "ICT14210",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Traffic control services",
            "id": "63712700",
            "scheme": "CPV"
          },
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Quality Criteria\n- System Design, Integrations and Hosting (15%)\n- Business Scenarios (inc demonstrations) (35%)\n -Project Delivery (Mobilisation / Transition) (15%)\n- Service Management (15%)\n- Innovation and Continuous Improvement ( 10%)\n- Social Value (10%)\nTfL may refine an award criterion as part of the competitive flexible procedure in accordance with PA2023 section 24.",
              "name": "Quality Response",
              "type": "quality"
            },
            {
              "description": "The Bidder\u0027s completed Financial Response template including fixed price milestone costs and ongoing support and maintenance costs.",
              "name": "Financial Response",
              "type": "cost"
            }
          ],
          "weightingDescription": "Price Per Quality Point (\"PQP\") - The PQP will be established by dividing each bidder\u0027s price by its quality score."
        },
        "contractPeriod": {
          "endDate": "2032-11-19T23:59:59Z",
          "maxExtentDate": "2038-11-19T23:59:59Z",
          "startDate": "2026-11-20T00:00:00Z"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "There will be an option to extend the initial term for a further six (6) years (e.g. 4+1+1)"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Details are provided in the Procurement Specific Questionnaire.\nThis procurement process is being conducted electronically on TfL\u0027s e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.\nPlease refer to submission instructions specified within this Tender Notice.",
              "type": "economic"
            },
            {
              "description": "Details are provided in the Procurement Specific Questionnaire.\nThis procurement process is being conducted electronically on TfL\u0027s e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.\nPlease refer to submission instructions specified within this Tender Notice.",
              "type": "technical"
            },
            {
              "description": "Details are provided in the Procurement Specific Questionnaire",
              "forReduction": true
            }
          ]
        },
        "status": "active",
        "value": {
          "amount": 4000000,
          "amountGross": 4800000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "TfL is conducting this procurement using the Competitive Flexible Procedure under the Procurement Act 2023 to identify a supplier to deliver and maintain a TOME Solution. \nThe procurement will be broadly structured as follows:\ni) Invitation to Participate in the Conditions of Participation Stage via response to the Procurement Specific Questionnaire (\u0027PSQ\u0027).\nKey considerations:\no\tClarification Period.\no\tProject specific questions.\no\tPass/Fail criteria.\no\tShortlist of suppliers to be invited to the Invitation to Tender (ITT) stage. \nThe deadline for supplier PSQ clarification questions is currently Friday 15th August 2025. \nThe deadline for supplier responses to the PSQ is currently Friday 5th September 2025. \nEvaluation of a PSQ will be used to shortlist suppliers for the ITT stage. Suppliers are required to complete the PSQ via TfL\u0027s SAP Ariba portal and provide any supporting documentation. \nTfL will evaluate the PSQ responses against the stated criteria and suppliers will be ranked based on their total moderated score. \nTfL expect to shortlist a maximum of 5 (five) suppliers to be taken through to the ITT stage. \nii) An Invitation to Tender (ITT) stage \nThis stage will be used by TfL to obtain a greater understanding of the bidder\u0027s proposed TOME solution and delivery approach . Bidders will have the opportunity to engage with TfL prior to submitting an Initial Tender submission.\nCurrent estimated start date for Invitation to Submit Initial Tender is October 2025. \nFor Initial Tender and Final Tender Evaluation, TfL is adopting a price per quality point (PQP) evaluation methodology whereby each Bidder\u0027s total price (from their completed financial response) will be divided by their total quality score to give a PQP.\nFollowing Initial Tender evaluation, TfL may reduce the number of bidders to 3 (three), to be invited to participate in dialogue/negotiation sessions prior to being invited to submit Final Tenders (BAFO).\nITT Stage key considerations:\nInitial Tender phase may include some or all of the following:\no\tClarification Period.\no\tInitial bidder dialogue (prior to Initial Tender Submissions)\no\tPass/Fail elements.\no\tEvaluation questions.\no\tDemonstrations.\no\tBidder Presentations\no\tFinancial Model responses\no\tPQP Approach\no\tPotential Shortlist of suppliers to be invited to dialogue/negotiation phase. \nDialogue/Negotiation Phase\no\tDiscussions between TfL and bidders about any aspect of the procurement and to improve the content of initial tender submissions.\nFinal Tender Phase may include some or all of the following:\no\tPass/Fail elements.\no\tEvaluation questions.\no\tApplication of Minimum Quality Thresholds\no\tFinancial Model responses\no\tPQP Approach\niii) Post-tender negotiation Stage (if deemed necessary by TfL).\niv) Preferred supplier Stage (if deemed necessary by TfL).\nTo participate in this opportunity, suppliers must be registered on TfL\u0027s e-Tendering platform, SAP Ariba. Please refer to submission instructions specified within this Tender Notice.\nFurther instructions and guidance will be included in the draft  tender documents which will made available to participating suppliers during the selection phase. \nKindly refer any queries to TOMECommercial@tfl.gov.uk."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "This procurement process is being conducted electronically on TfL\u0027s e-Tendering portal SAP Ariba and suppliers must be registered on SAP Ariba to participate in this opportunity.\nParticipation and Tender documentation will be available on SAP Ariba to all interested suppliers.\nSAP Ariba can be accessed via the following link:\n- https://service.ariba.com/Supplier.aw\nSAP Ariba Registration:\nThe following instructions explain TfL\u0027s e-Tendering portal and provide guidance on how interested parties will be able to communicate with TfL in relation to this exercise.\nSuppliers are requested to first check whether their organisation is already registered on SAP Ariba before self-registering to avoid creating a duplicate registration.\nSuppliers are also requested to ensure that the contact details of all supplier personnel that will participate in this procurement activity are listed in your organisation\u0027s SAP Ariba registration details.\n(1)\tTo register or to check if your organisation is already registered to SAP Ariba, log on to:\nhttps://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL\nGuidance on registering is available through the following link:\nhttps://content.tfl.gov.uk/supplier-registration.pdf\n(2)\tUpon completion of step 1, interested suppliers must email TOMECommercial@tfl.gov.uk providing the following details:\n- Organisation name as registered in SAP Ariba;\n- SAP Ariba supplier ID;\n- A single point of contact registered on SAP Ariba; first name and surname;\n- Your email address registered with SAP Ariba; \n- Details of your role with your organisation as registered with SAP Ariba; and\n- Details of other contacts registered in SAP Ariba that you wish to to be added to the SAP Ariba sourcing event; first name and surname;\nCompletion of these steps will enable TfL to invite interested suppliers to the sourcing event in SAP Ariba to:\n- gain access to procurement documents; \n- allowing interested suppliers to view documents; and \n- submit their PSQ responses via SAP Ariba.\nPlease contact Ariba_Supplier_Enablement@tfl.gov.uk in the first instance should you experience any problems with the portal for issues related SAP Ariba registration.\nSuppliers must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the supplied information before submitting their participation and tender responses.\nCentral Digital Platform:\nAs part of the participation, suppliers should also be registered on the Central Digital Platform and have completed all the relevant registration questions. Further details can be found here:\nhttps://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "title": "Provision of a Traffic Order Management \u0026 Enforcement (TOME) Solution",
    "value": {
      "amount": 4000000,
      "amountGross": 4800000,
      "currency": "GBP"
    }
  }
}