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Provision of Programme and Digital Services Delivery Provider(s)

National Records of Scotland

Buyer Contact Info

Buyer Name: National Records of Scotland

Buyer Address: General Register House, 3 Princes Street, Edinburgh, UKM75, EH1 3YY, United Kingdom

Contact Name: Leanne Gourlay

Contact Email: leanne.gourlay@nrscotland.gov.uk

Contact Telephone: +44 7765220118

Status
complete
Procedure
selective
Value
4000000.0 GBP
Published
29 Jul 2025, 07:43
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79000000 - Business services: law, marketing, consulting, recruitment, printing and security
Region
n/a
Awarded To
Capgemini UK plc
Official Source
Open Find a Tender

Description

1.1 This document specifies the requirements for a specialised provider(s) in programme management, business and process transformation and digital/operational service delivery to work collaboratively in support of the strategic goals and delivery of major programmes within National Records of Scotland (NRS). We are looking for delivery provider(s) with experience in major public sector programmes and in delivering digital and business transformation with associated operational process and business change to provide programme, service, capability and process re-design together with operational delivery skills, intelligent client advice and short term targeted digital and programme expertise.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Title: Lot 1 - Provision of PMO Support and Benefits/Business Case Management and Intelligent Client Support

Lot Description: Lot 1: Provision of Portfolio and Programme Management Office (PMO) Support and Benefits/Business Case Management and Intelligent Client Support PMO support and Benefits / Business Case Management - Delivery of Vision and Milestones: to help NRS achieve its key programme vision and milestones through projects which enable deliverable approaches and robust programme management and planning arrangements. (Skills and expertise including strategic options appraisal, portfolio design, programme initiation, management, portfolio/programme planning and delivery prioritisation) - PMO Support: outcome focused packages to augment existing portfolio and programme management office resource, potentially in routine PMO delivery and also in one-off short term reviews and production of programme management materials to support Programmes in short order. (Skills and expertise including PMO Analysts, Governance design and operation, sustainable programme delivery). Additionally review of existing portfolio management and change governance arrangements and functions, with recommendations to develop and strengthen existing portfolio management office and delivery centre of excellence standards. - Business Case Management: development of strategic, outline and full Business Cases to support multi-faceted and complex digital and business delivery programmes, including capturing the options, cost models and benefits for Programmes, helping NRS secure transformational resources within a cross public sector partnership approach to reform and optimisation of approach. (Skills and expertise in business case development for programmes) - Benefits Management: outcome focused activity to provide short term support to NRS to manage its approach to benefits management and realisation from Programme and project delivery and in demonstrating benefits delivered. The approach to benefits will be critical in underpinning communications with stakeholders (Skills and expertise in benefits management for programmes and projects). Intelligent Client - Intelligent Client: outcome based packages to support and advise NRS in managing multiple contracts and associated digital service and operational delivery integration. (Skills and expertise in providing intelligent client for programme delivery, business change, including readiness for operational transition and commercial and delivery integration)

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Quality

Contracts

Contract Title: Lot 1 - Provision of PMO Support and Benefits/Business Case Management and Intelligent Client Support

Awards

Award Title: Lot 1 - Provision of PMO Support and Benefits/Business Case Management and Intelligent Client Support

Raw Notice JSON

Expand raw payload
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        "streetAddress": "95 Queen Victoria Street"
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    "description": "1.1\tThis document specifies the requirements for a specialised provider(s) in programme management, business and process transformation and digital/operational service delivery to work collaboratively in support of the strategic goals and delivery of major programmes within National Records of Scotland (NRS). We are looking for delivery provider(s) with experience in major public sector programmes and in delivering digital and business transformation with associated operational process and business change to provide programme, service, capability and process re-design together with operational delivery skills, intelligent client advice and short term targeted digital and programme expertise.",
    "id": "17/05/41 - Lot 1",
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        },
        "description": "Lot 1: Provision of Portfolio and Programme Management Office (PMO) Support and Benefits/Business Case Management and Intelligent Client Support\nPMO support and Benefits / Business Case Management\n-\tDelivery of Vision and Milestones: to help NRS achieve its key programme vision and milestones through projects which enable deliverable approaches and robust programme management and planning arrangements. (Skills and expertise including strategic options appraisal, portfolio design, programme initiation, management, portfolio/programme planning and delivery prioritisation)\n-\tPMO Support: outcome focused packages to augment existing portfolio and programme management office resource, potentially in routine PMO delivery and also in one-off short term reviews and production of programme management materials to support Programmes in short order. (Skills and expertise including PMO Analysts, Governance design and operation, sustainable programme delivery). Additionally review of existing portfolio management and change governance arrangements and functions, with recommendations to develop and strengthen existing portfolio management office and delivery centre of excellence standards.\n-\tBusiness Case Management: development of strategic, outline and full Business Cases to support multi-faceted and complex digital and business delivery programmes, including capturing the options, cost models and benefits for Programmes, helping NRS secure transformational resources within a  cross public sector partnership approach to reform and optimisation of approach. (Skills and expertise in business case development for programmes)\n-\tBenefits Management: outcome focused activity to provide short term support to NRS to manage its approach to benefits management and realisation from Programme and project delivery and in demonstrating benefits delivered. The approach to benefits will be critical in underpinning communications with stakeholders (Skills and expertise in benefits management for programmes and projects).\nIntelligent Client\n-\tIntelligent Client: outcome based packages to support and advise NRS in managing multiple contracts and associated digital service and operational delivery integration. (Skills and expertise in providing intelligent client for programme delivery, business change, including readiness for operational transition and commercial and delivery integration)",
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    "procurementMethodDetails": "Restricted procedure",
    "status": "complete",
    "title": "Provision of Programme and Digital Services Delivery Provider(s)"
  }
}