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Respond Case Management System

Stockton on Tees Borough Council

Buyer Contact Info

Buyer Name: Stockton on Tees Borough Council

Buyer Address: Dunedin House, Columbia Drive, Thornaby, Stockton on Tees, UKC11, TS17 6BJ, United Kingdom

Contact Email: corporateprocurement@stockton.gov.uk

Status
complete
Procedure
direct
Value
67239.68 GBP
Published
31 Jul 2025, 08:23
Deadline
n/a
Contract Start
30 Sep 2025, 23:00
Contract End
30 Sep 2028, 22:59
Category
n/a
CPV
48810000 - Information systems
Region
n/a
Awarded To
APTEAN LIMITED
Official Source
Open Find a Tender

Description

This contract is for a case management system for the Information Governance team to record requests (some statutory) such as Freedom of Information, Environmental Information Regulations requests, Data Protection Act requests, social worker requests from other local authorities, data breaches, MP enquiries, complaints (corporate and statutory), Local Government and Social Care Ombudsman investigations, and Information Commissioner's Officer enquiries. The system supports officers in coordinating the responses, holding a centralised record, and in the preparation of performance reports. Procurement will be carrying out an exception Direct Award. It will not be cost effective to procure a brand new system. The current contract is on a rolling contract, but the rolling price is more expensive than if SBC are to have a fixed contract.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: Respond Case Management System

Raw Notice JSON

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