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Microsoft Teams and Five9 Unified Communications Offering with associated Gamma SIP Trunks

The Health and Care Professions Council

Buyer Contact Info

Buyer Name: The Health and Care Professions Council

Buyer Address: 184 - 186 Kennington Park Road, London, UKI45, SE11 4BU, United Kingdom

Contact Name: Edin Kekic

Contact Email: edin.kekic@hcpc-uk.org

Status
complete
Procedure
direct
Value
236210.0 GBP
Published
31 Jul 2025, 12:26
Deadline
n/a
Contract Start
14 Jan 2026, 00:00
Contract End
13 Jan 2029, 23:59
Category
n/a
CPV
48510000 - Communication software package
Region
n/a
Awarded To
OPUS BUSINESS SYSTEMS LTD
Official Source
Open Find a Tender

Description

The service required is the implementation of a new cloud-based telephony and customer contact solution, to replace the current telephony platform with a more modern, flexible, and resilient service. This includes the configuration of Microsoft Teams Voice and Five9 for customer-facing contact centre operations & the wider Internal teams in the organisation.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: Microsoft Teams and Five9 Unified Communications Offering with associated Gamma SIP Trunks

Raw Notice JSON

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