← Back to opportunities

Docklands Light Railway Technical Support and Spares Agreement 2025-2028

Transport for London

Buyer Contact Info

Buyer Name: Transport for London

Buyer Address: 5 Endeavour Square, London, UKI41, E20 1JN, United Kingdom

Contact Email: BSFAribaAdministration@tfl.gov.uk

Status
complete
Procedure
direct
Value
3574097.0 GBP
Published
05 Aug 2025, 12:37
Deadline
n/a
Contract Start
30 Sep 2025, 23:00
Contract End
01 Oct 2028, 22:59
Category
n/a
CPV
50220000 - Repair, maintenance and associated services related to railways and other equipment
Region
n/a
Awarded To
HITACHI RAIL GTS UK LIMITED
Official Source
Open Find a Tender

Description

Technical support and spares provision for the signalling system deployed on the Docklands Light Railway network. The scope of the provision includes: - Hitachi technical office support - Seltrac Failure Notice investigations - Maintenance support - System Monitoring - Technical Training and Mentoring - Spares and Repairs Service - Asset life roadmap support - Obsolescence management support - Cyber security provisions. Value of the award is estimated to be £3,574,097

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-10-01T23:59:59+01:00",
        "maxExtentDate": "2029-10-01T23:59:59+01:00",
        "startDate": "2025-10-01T00:00:00+01:00"
      },
      "documents": [
        {
          "datePublished": "2025-08-05T13:37:26+01:00",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "046117-2025",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/046117-2025"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Repair, maintenance and associated services related to railways and other equipment",
              "id": "50220000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKC"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKD"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKE"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKF"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKG"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKH"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKI"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKJ"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2025-10-01T23:59:59+01:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "Contract will include options to vary within the scope of the following:\n- Additional, omission or substitution of any Services;\n- changes in the type, standard or quality of the Services:\n- changes to the order, sequence or timing of the provision of the Services or any part of the Services;\n- the postponement of any part of the Services desired by the Client; and/or\n- suspension of the Services or any part of the Services."
      },
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "Extension to facilitate additional negotiations and discussions which may be required with single source supplier for a new support agreement."
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-03132438",
          "name": "HITACHI RAIL GTS UK LIMITED"
        }
      ],
      "value": {
        "amount": 3574097,
        "amountGross": 4288916.4,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PHMT-6197-NWNZ",
    "name": "Transport for London"
  },
  "date": "2025-08-05T13:37:26+01:00",
  "id": "046117-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05817c",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E20 1JN",
        "region": "UKI41",
        "streetAddress": "5 Endeavour Square"
      },
      "contactPoint": {
        "email": "BSFAribaAdministration@tfl.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PHMT-6197-NWNZ",
      "identifier": {
        "id": "PHMT-6197-NWNZ",
        "scheme": "GB-PPON"
      },
      "name": "Transport for London",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PZJZ-4459-WXGL",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E1W 1YW",
        "region": "UKI42",
        "streetAddress": "Quadrant House 4 Thomas More Square"
      },
      "contactPoint": {
        "email": "uk-gts-opp@urbanandmainlines.com"
      },
      "details": {
        "scale": "large",
        "url": "https://www.hitachirail.com/",
        "vcse": false
      },
      "id": "GB-COH-03132438",
      "identifier": {
        "id": "03132438",
        "scheme": "GB-COH"
      },
      "name": "HITACHI RAIL GTS UK LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Technical support and spares provision for the signalling system deployed on the Docklands Light Railway network. \nThe scope of the provision includes:\n- Hitachi technical office support\n- Seltrac Failure Notice investigations\n- Maintenance support\n- System Monitoring\n- Technical Training and Mentoring\n- Spares and Repairs Service\n- Asset life roadmap support\n- Obsolescence management support\n- Cyber security provisions.\nValue of the award is estimated to be \u00a33,574,097",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "ocds-h6vhtk-05817c",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Hitachi is the only supplier capable of providing the required services to maintain the DLR signalling system as they own the intellectual property rights (IPR) in that system, including the hardware and software for all signalling sub-systems. \nHitachi will not permit others to access or maintain its software as this would invalidate the safety assurances given by Hitachi, in its capacity as the signalling design authority, that the system is and continues to be fit for purpose and safe to operate.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      }
    ],
    "status": "complete",
    "title": "Docklands Light Railway Technical Support and Spares Agreement 2025-2028"
  }
}