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Family Gateway Worker

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Buyer Contact Info

Buyer Name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Buyer Address: Woodland House, Maes-Y-Coed Road, Cardiff, UKL22, CF14 4HH, United Kingdom

Contact Name: Harry Davies

Contact Email: harry.davies6@wales.nhs.uk

Contact Telephone: +442921500292

Status
complete
Procedure
direct
Value
69387.5 GBP
Published
18 Aug 2025, 11:39
Deadline
n/a
Contract Start
04 Sep 2025, 23:00
Contract End
30 Apr 2026, 22:59
Category
n/a
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
Cardiff Council
Official Source
Open Find a Tender

Description

Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities. The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs. The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing. Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: Family Gateway Worker

Raw Notice JSON

Expand raw payload
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      "contractPeriod": {
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        "maxExtentDate": "2027-04-30T23:59:59+01:00",
        "startDate": "2025-09-05T00:00:00+01:00"
      },
      "documents": [
        {
          "datePublished": "2025-08-18T12:39:47+01:00",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "049464-2025",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/049464-2025"
        }
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      "mainProcurementCategory": "services",
      "milestones": [
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      "renewal": {
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      },
      "status": "pending",
      "suppliers": [
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        "streetAddress": "Cardiff Council, County Hall, Atlantic Wharf"
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      "contactPoint": {
        "email": "c2c@cardiff.gov.uk"
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  "tag": [
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  "tender": {
    "description": "Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a  Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities.\nThe worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs.\nThe Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing. Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community. ",
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    "procurementMethod": "direct",
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    "status": "complete",
    "title": "Family Gateway Worker"
  }
}