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Statutory Advocacy Service

Staffordshire County Council

Buyer Contact Info

Buyer Name: Staffordshire County Council

Buyer Address: 1 Staffordshire Place, Tipping Street,, Stafford, UKG24, ST16 2DH, United Kingdom

Contact Name: Lisa Dobric

Contact Email: lisa.dobric@staffordshire.gov.uk

Status
active
Procedure
open
Value
1977453.0 GBP
Gross: 2372943.6 GBP
Published
19 Aug 2025, 10:10
Deadline
06 Oct 2025, 11:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85000000 - Health and social work services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The Authority is commissioning a Statutory Advocacy Service for the provision of a range of statutory advocacy services. The Supplier will deliver a Service that reflects the key principles of: • making use of digital. • recognising the benefits of strength-based and asset-based approaches to improving health and wellbeing, promoting independence and building community capacity. • targeting and supporting those with greatest need. • encouraging Individuals to build their skills and confidence to self-advocate • adopt lean and flexible working practices in order to maximise service reach • demonstrate continual learning and share best practice through local partnerships and forums. The total estimated value (without VAT) for the contract period including extension period is £1,977,453. A tender submission received that exceeds the Maximum Total Annual Budget of £659,151 for either year 1,2 or 3 and the Contract value of £1,977,453 will be REJECTED. The service to be procured as a competitive tender using the open procedure is classed as a Light Touch Contract under the Procurement Act 2023. The Authority will be holding a supplier "bidders day" on Wednesday 27 August 2025 at 10.30am - 12.00 noon, this will be a Microsoft Teams event held to give suppliers an opportunity to ask Procurement and/or the Commissioning area questions in relation to the procurement process Suppliers are requested to have familiarised themselves with the Tender Documents prior to this event to avoid duplicating questions raised previously and already answered. Where a supplier is unable to attend, information will be shared via an e-tendering Proactis post, shortly after the event. This will include any questions asked and their respective answers. For avoidance of doubt suppliers will still be able to submit pre-tender clarifications after the event in line with the process outlined in the IA3595 ITT Procurement Pack.

Linked Documents

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Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/049763-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Has Options: Yes

Lot 1 Options: At the Authority's entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract.

Lot 1 Value: GBP 1,977,453.00

Lot 1 Value (Gross): GBP 2,372,943.60

Lot 1 Contract Start: 2026-04-01T00:00:00+01:00

Lot 1 Contract End: 2028-03-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Quality (60%)

Lot 1 Award Criterion (price): Price (40%)

Documents

Document Description: Not published

Document Description: IA3595 PME Feedback Summary

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-PPON-PZDG-2995-QQMD",
    "name": "Staffordshire County Council"
  },
  "date": "2025-08-19T11:10:34+01:00",
  "id": "049763-2025",
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        "postalCode": "ST16 2DH",
        "region": "UKG24",
        "streetAddress": "1 Staffordshire Place, Tipping Street,"
      },
      "contactPoint": {
        "email": "lisa.dobric@staffordshire.gov.uk",
        "name": "Lisa Dobric"
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    "contractTerms": {
      "financialTerms": "Please see the Terms and Conditions.\nUpon expiry of the Agreement the Authority shall consider  \nSchedule 5 Direct Award Justifications, Additional or repeat goods, services or works\nSection 8 where is it the authorities intention to carry out a subsequent procurement of similar services in reliance of this direct award justification."
    },
    "coveredBy": [
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    "description": "The Authority is commissioning a Statutory Advocacy Service for the provision of a range of statutory advocacy services. \nThe Supplier will deliver a Service that reflects the key principles of:\n\u2022\tmaking use of digital.\n\u2022\trecognising the benefits of strength-based and asset-based approaches to improving health and wellbeing, promoting independence and building community capacity.\n\u2022\t  targeting and supporting those with greatest need.\n\u2022\t  encouraging Individuals to build their skills and confidence to self-advocate\n\u2022\t  adopt lean and flexible working practices in order to maximise service reach \n\u2022\t  demonstrate continual learning and share best practice through local partnerships and forums. \nThe total estimated value (without VAT) for the contract period including extension period is \u00a31,977,453. A tender submission received that exceeds the Maximum Total Annual Budget of \u00a3659,151 for either year 1,2 or 3 and the Contract value of \u00a31,977,453 will be REJECTED. \nThe service to be procured as a competitive tender using the open procedure is classed as a Light Touch Contract under the Procurement Act 2023.\nThe Authority will be holding a supplier \"bidders day\" on Wednesday 27 August 2025 at 10.30am - 12.00 noon, this will be a Microsoft Teams event held to give suppliers an opportunity to ask Procurement and/or the Commissioning area questions in relation to the procurement process\nSuppliers are requested to have familiarised themselves with the Tender Documents prior to this event to avoid duplicating questions raised previously and already answered. Where a supplier is unable to attend, information will be shared via an e-tendering Proactis post, shortly after the event. This will include any questions asked and their respective answers.\nFor avoidance of doubt suppliers will still be able to submit pre-tender clarifications after the event in line with the process outlined in the IA3595 ITT Procurement Pack.",
    "documents": [
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        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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      {
        "description": "IA3595 PME Feedback Summary",
        "documentType": "biddingDocuments",
        "format": "application/pdf",
        "id": "A-4416",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-4416"
      },
      {
        "datePublished": "2025-08-19T11:10:34+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "049763-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/049763-2025"
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    "enquiryPeriod": {
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            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
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        "deliveryAddresses": [
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            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG24"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
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              "description": "Quality will be split as stated within the Procurement Pack.",
              "name": "Quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
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              "type": "quality"
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          "endDate": "2028-03-31T23:59:59+01:00",
          "maxExtentDate": "2029-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "At the Authority\u0027s entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract."
        },
        "renewal": {
          "description": "The contract will commence on 1 April 2026 and, subject to earlier termination in accordance with its terms, will continue until midnight on 31 March 2028. At the Authority\u0027s entire discretion, the term may be extended by 12 months to the 31 March 2029 on the same terms for such period in accordance with the contract."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "For Participation please refer to Part 3 Condition of Participation within the  IA3595 Invitation to Tender (ITT)  Procurement Specific Questionnaire.",
              "type": "economic"
            },
            {
              "description": "For Participation please refer to Part 3 Condition of Participation within the  IA3595 Invitation to Tender (ITT)  Procurement Specific Questionnaire.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amount": 1977453.0,
          "amountGross": 2372943.6,
          "currency": "GBP"
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      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "riskDetails": "Risk: Legislation and Registration.\nModification - Changes in Legislation is within contract terms \u0026 Specification.\nRisk: Annual discretionary fee review\nModification -Annual discretionary price review is within the contract terms.\nRisk: Increases to Budget\nModification -Provided for in contract terms. The Pricing matrix will be updated. The total value of the contract terms will need to account for any potential increase to the budget. \nRisk: Budget reduction \nModification -Contract terms allow for termination due to funding removal. Pricing schedule in contract would need to be updated.  \nRisk: Provider failure\nModification -Clauses within the contract to serve notice \u0026 terminate. \nRisk: Increase in demand for advocacy services.\nModification -The contract allows for modifications. The Council will comply with the modification grounds within the Procurement Act (PA). \nRisk: Local Government Re-organisation \nModification- If any legislative changes result in a significant impact upon referral numbers \u0026 subsequent service capacity pressures, the Council will meet with the Supplier to jointly agree any mitigating action and/or possible resolutions through the relevant clauses within the contract.\nRisk: IT systems and development\nModification -The Supplier will complete an updated Third Party Security Questionnaire. Modifications will be captured through the relevant clauses \u0026 schedules within the contract.\nRisk: Fixed Budgets Constraints\nModification -The annual discretionary fee review process will consider the impact of national changes. The Supplier \u0026 Council will  meet through Contract Review  Meetings (CRM) to flag any capacity pressures that may need addressing through the relevant clauses \u0026 schedules within the contract.\nRisk: Resource Availability\nModification -The Supplier will have the opportunity through CRM to notify the Council of any such capacity pressures \u0026 work with the Council to find a solution. The contract allows for  modifications,  the Council will comply with the modification grounds within the PA.\nRisk: Cost, Budget and Contractual requirements\nModification - the contract has a Change in Law clause.\nRisk: Value for Money\nModification -The Council will have CRM with the Supplier to ensure continuous monitoring of service outcomes, Modifications will be captured through the relevant clauses \u0026 schedules within the contract.\nRisk: Implementation/mobilisation\nModification - There will be 3 months mobilisation supported by a mobilisation plan. Exit meeting(s) will take place . Contract allows modification to the commencement \u0026 end date for all contracts.\nRisk: Engagement\nModification -The Council will develop relationships through CRM \u0026 support facilitation of innovative means of engagement.  Modifications can be made through the relevant clauses and schedules within the contract.\nRisk: Accessibility\nModification - The Council will have  CRM with the Supplier to ensure the Service can evidence it is targeting those hard to reach \u0026 reducing barriers for Individuals. The tender documents will address suppliers service delivery model and accessibility. Modifications can be made through the relevant clauses and schedules within the contract.\nRisk: Training\nModification -The  Specification specifies the level of qualification  \u0026 the timescale achieve it. It provides an opportunity for providers to consider using non-qualified advocacy staff and/or volunteers to supplement (where appropriate) qualified advocates. The Council will maintain compliance of this through CRM. Required modifications can be made through the relevant clauses \u0026 schedules within the contract.\nRisk: Credentials/Experience\nModification - The tender process will assess and request bidders to evidence their ability to meet the Specification .  Tender submissions will be evaluated on Price and Quality. The Council will monitor performance through CRM. Modifications can be made through the relevant clauses and schedules within the contract.\nRisk: Quality\nModification required: The Council will have regular CRM , KPI\u0027s and have a quality framework to measure the quality of Service. The Council will have an annual discretionary fee review process which considers the impact of national changes. Modifications can be made through the relevant clauses \u0026 schedules within the contract.\nRisk: Operational\nModification - The contract has clear escalation processes,  CRM will take place and the Specification supports continuous improvement. Suppliers will submit their Business Continuity Plan within their tender submission.\nRisk: External Factors\nModification -The Supplier will have a business continuity plan in place. The Council will have regular CRM, good lines of communication and supplier relationship management to facilitate discussions with regards to  mitigating actions and/or possible resolutions. Required modifications can be made through the relevant clauses \u0026 schedules within the contract.",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "Suppliers should register on the Councils\u0027 eProcurement system, Proactis. \nhttps://supplierlive.proactisp2p.com/Account/Login\nSuppliers will need to log in and select \"Opportunities\" then enter the tender reference \"IA3595\" in the box and select \"Search\".\nAll tender documents will be found in the request document section. \nPlease see clause 46 of the Terms and Conditions with regards to further information on the Local Government Re-Organisation.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
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    },
    "tenderPeriod": {
      "endDate": "2025-10-06T12:00:00+01:00"
    },
    "title": "Statutory Advocacy Service",
    "value": {
      "amount": 1977453.0,
      "amountGross": 2372943.6,
      "currency": "GBP"
    }
  }
}