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Out of Hours Telephony Services

Wales and West Housing Association Ltd

Buyer Contact Info

Buyer Name: Wales and West Housing Association Ltd

Buyer Address: 77 Parc Ty Glas, Cardiff, UKL22, CF14 5DU, United Kingdom

Contact Email: procurement@wwha.co.uk

Status
complete
Procedure
open
Value
81600.0 GBP
Published
22 Aug 2025, 13:45
Deadline
n/a
Contract Start
21 Aug 2025, 23:00
Contract End
31 Jul 2027, 22:59
Category
n/a
CPV
79510000 - Telephone-answering services
Region
n/a
Awarded To
Doro Care t/a Carieum UK Ltd
Official Source
Open Find a Tender

Description

Wales & West Housing Group have entered into a contract with a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Contracts

Contract Title: Out of Hours Telephony Services

Raw Notice JSON

Expand raw payload
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      "id": "1",
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              "description": "Telephone-answering services",
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              "countryName": "United Kingdom",
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      "mainProcurementCategory": "services",
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      "status": "active",
      "suppliers": [
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          "id": "GB-COH-04133585",
          "name": "Doro Care t/a Carieum UK Ltd"
        }
      ]
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  ],
  "buyer": {
    "id": "GB-PPON-PTLM-7319-QXJX",
    "name": "Wales and West Housing Association Ltd"
  },
  "contracts": [
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      "awardID": "1",
      "dateSigned": "2025-08-19T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-08-22T14:45:26+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "050928-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/050928-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2027-07-31T23:59:59+01:00",
        "maxExtentDate": "2029-07-31T23:59:59+01:00",
        "startDate": "2025-08-22T00:00:00+01:00"
      },
      "renewal": {
        "description": "Option to extend for a further 2 x 12 month extensions subject to need and satisfactory performance."
      },
      "status": "active",
      "title": "Out of Hours Telephony Services",
      "value": {
        "amount": 81600.0,
        "amountGross": 97920.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-08-22T14:45:26+01:00",
  "id": "050928-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0519a6",
  "parties": [
    {
      "address": {
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        "countryName": "United Kingdom",
        "locality": "Cardiff",
        "postalCode": "CF14 5DU",
        "region": "UKL22",
        "streetAddress": "77 Parc Ty Glas"
      },
      "contactPoint": {
        "email": "procurement@wwha.co.uk"
      },
      "details": {
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          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Welsh devolved regulations apply",
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ],
        "url": "http://www.wwha.co.uk"
      },
      "id": "GB-PPON-PTLM-7319-QXJX",
      "identifier": {
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        "scheme": "GB-PPON"
      },
      "name": "Wales and West Housing Association Ltd",
      "roles": [
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    {
      "address": {
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        "countryName": "United Kingdom",
        "locality": "Blackburn",
        "postalCode": "BB1 2QE",
        "region": "UKD41",
        "streetAddress": "Aspinall House, Walker Park"
      },
      "contactPoint": {
        "email": "uk.info@careium.com"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-COH-04133585",
      "identifier": {
        "id": "04133585",
        "scheme": "GB-COH"
      },
      "name": "Doro Care t/a Carieum UK Ltd",
      "roles": [
        "supplier"
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  ],
  "tag": [
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  "tender": {
    "description": "Wales \u0026 West Housing Group have entered into a contract with a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.",
    "id": "itt_117270",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
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        "status": "complete"
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    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "complete",
    "title": "Out of Hours Telephony Services"
  }
}