Integrated Domestic Abuse Service at Sefton Council

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  "buyer": {
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  "contracts": [
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      "aboveThreshold": true,
      "agreedMetrics": [
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          "description": "Number of helpline calls",
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          "title": "Domestic Abuse Helpline KPIs"
        },
        {
          "description": "KPIs: number of drop in sessions; number of referrals; number of repeat referrals; percentage of referrals with attempted contact within 48 hours; number of referrals not progressed; number of new clients; number of open clients receiving ongoing 1:1 support, areas of need/support addressed with clients; number of onward referrals made to other support services; average length of support time; number of client feedback questionnaires completed.",
          "id": "2",
          "title": "Adult Drop In and 1:1 Support KPIs"
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        {
          "description": "Number of victims/survivors attending; retention rate of each programme; client outcomes for each programme; case studies produces; number of client feedback questionnaries completed.",
          "id": "3",
          "title": "Adult Recovery Programmes KPIs"
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          "description": "Number of children and young people referred; number of assessments completed with children and young people; number of children receiving 1:1 support; areas of need/support addressed with children and young people; number of group sessions provided for children and young people; areas of need/support addressed with children and young people in group sessions; feedback from children and young people on support provided to them; case studies produced; number of healthy relationship sessions delivered; feedback on healthy relationship sessions.",
          "id": "4",
          "title": "Children and Young People KPIs"
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        {
          "description": "Number of referrals received; number of assessments completed; number of therapeutic sessions provided; evidence of impact of intervention; number of client feedback questionnaires completed; case studies produced.",
          "id": "5",
          "title": "Counselling and therapeutic support KPIs"
        },
        {
          "description": "Year calendar of training/awareness sessions available; number of training/awareness sessions delivered; number of feedback questionnaires completed by training attendees for each session; number of volunteers.",
          "id": "6",
          "title": "Multiagency training and volunteer coordination KPIs"
        }
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      "dateSigned": "2025-08-19T00:00:00+01:00",
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        "startDate": "2025-09-01T00:00:00+01:00"
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        "description": "Two optional 12-month extensions may be awarded following the three year core period at the sole discretion of the Council based on the provider\u0027s performance and subject to availability of funding and relevant approvals."
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      "status": "active",
      "title": "Integrated Domestic Abuse Service at Sefton Council",
      "value": {
        "amountGross": 2800000,
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  "ocid": "ocds-h6vhtk-04eb82",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Bootle",
        "postalCode": "L20 7AE",
        "region": "UKD73",
        "streetAddress": "Bootle Town Hall"
      },
      "contactPoint": {
        "email": "cdp@sefton.gov.uk"
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            "description": "Public authority - sub-central government",
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        "countryName": "United Kingdom",
        "locality": "Merseyside",
        "postalCode": "L20 4NR",
        "region": "UKD73",
        "streetAddress": "166 Knowsley Road"
      },
      "contactPoint": {
        "email": "help@swaca.com"
      },
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        "scale": "large",
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      "id": "GB-COH-03448301",
      "identifier": {
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      "name": "SEFTON WOMEN\u0027S \u0026 CHILDREN\u0027S AID",
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  "tag": [
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  "tender": {
    "coveredBy": [
      "GPA"
    ],
    "description": "Sefton is appointing a provider to provide a fully Integrated Domestic Abuse Service (IDAS) from 2025 for a minimum of 3 years. The service will provide holistic support to victims/survivors and families of domestic abuse, irrespective of protected characteristic or risk level. The service will provide therapeutic counselling to those who require it in order to build resilience and aid recovery from the long-term effects of domestic abuse. The service will address the priorities outlined in the action plan accompanying the Domestic \u0026 Sexual Abuse Strategy 2023-2028.\nBased on the needs assessment that was commissioned to meet our statutory obligations under the Domestic Abuse Act 2021, we have unmet need around:\n- Reporting of domestic abuse in more affluent areas of the borough was less than in areas of deprivation.\n- Older victims / survivors due to the varying age demographics across Sefton.\n- Male victims\n- Ensuring the voices of those with lived experience of domestic abuse are being fully utilised.",
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        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "DN766982",
    "legalBasis": {
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      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
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    "procurementMethodDetails": "Open procedure",
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    "status": "complete",
    "title": "Integrated Domestic Abuse Service at Sefton Council"
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