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Provision of IT Hardware and Software Support Renewal

HM Revenue & Customs

Buyer Contact Info

Buyer Name: HM Revenue & Customs

Buyer Address: 100 Parliament Street, London, UKI32, SW1A2BQ, United Kingdom

Contact Name: Mandy Beames

Contact Email: mandy.beames@hmrc.gov.uk

Contact Telephone: +44 3000501015

Status
complete
Procedure
limited
Value
984247.63 GBP
Published
01 Sep 2025, 15:07
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
British Telecommunications Limited
Official Source
Open Find a Tender

Description

Renewal contract for a performance monitoring and troubleshooting tool. This includes hardware licences support.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: A performance monitoring and troubleshooting tool on a two-year contract. This includes hardware licences support.

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: 1 permissible 12 month extension

Lot 1 Award Criterion (quality): Social Value

Raw Notice JSON

Expand raw payload
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        "value": 3
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        "id": "2",
        "measure": "smeBids",
        "relatedLot": "1",
        "value": 0
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        "measure": "electronicBids",
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        "value": 3
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  },
  "buyer": {
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    "name": "HM Revenue \u0026 Customs"
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      "dateSigned": "2025-07-25T00:00:00+01:00",
      "id": "052914-2025-1",
      "status": "active",
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        "currency": "GBP"
      }
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  "id": "052914-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059195",
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        "locality": "London",
        "postalCode": "SW1A2BQ",
        "region": "UKI32",
        "streetAddress": "100 Parliament Street"
      },
      "contactPoint": {
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            "id": "NATIONAL_AGENCY",
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    "coveredBy": [
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    "description": "Renewal contract for a performance monitoring and troubleshooting tool. This includes hardware licences support.",
    "id": "SR2555933563",
    "items": [
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
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              "description": "10%",
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          ]
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        "hasOptions": true,
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        },
        "status": "cancelled"
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    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This was a call-off procedure via a CCS Framework and therefore the award of contract without prior publication in the Official Journal of the European Union is lawful.",
    "procurementMethodRationaleClassifications": [
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        "id": "D_OUTSIDE_SCOPE",
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    ],
    "status": "complete",
    "title": "Provision of IT Hardware and Software Support Renewal"
  }
}