← Back to opportunities

Skype Replacement

Plymouth City Council

Buyer Contact Info

Buyer Name: Plymouth City Council

Buyer Address: Ballard House, West Hoe Road, Plymouth, UKK41, PL1 3BJ, United Kingdom

Contact Email: procurement@plymouth.gov.uk

Status
complete
Procedure
direct
Value
94400.95 GBP
Published
04 Sep 2025, 15:19
Deadline
n/a
Contract Start
11 Aug 2025, 23:00
Contract End
31 Mar 2026, 22:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
Delt Shared Services Ltd
Official Source
Open Find a Tender

Description

Skype for Business was retired by Microsoft in January 2024 with extended support in place until 14th October 2025. The Council needs the ability to use some form of telephony when Skype goes to end of life. Currently PCC have 2090 Microsoft E3 licences, which enables collaboration and calls between staff who have the E3 licence and where possible telephony will be facilitated using federated Teams calling with other Local Authorities, Central government and other federated partners. Some of the council functions will require staff to be able to call an external number of an organisation or an individual with whom the council is not federated, to facilitate this all staff will have an E5 licences applied to them, licencing them for external calling.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Contracts

Contract Title: Skype Replacement

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-159900",
          "name": "Delt Shared Services Ltd"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PBQP-8499-TLMP",
    "name": "Plymouth City Council"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "awardID": "1",
      "dateSigned": "2025-08-12T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-09-04T16:19:05+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "054053-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/054053-2025"
        }
      ],
      "id": "1",
      "period": {
        "endDate": "2026-03-31T23:59:59+01:00",
        "startDate": "2025-08-12T00:00:00+01:00"
      },
      "status": "active",
      "title": "Skype Replacement",
      "value": {
        "amount": 94400.95,
        "amountGross": 113281.13,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-09-04T16:19:05+01:00",
  "id": "054053-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059477",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Plymouth",
        "postalCode": "PL1 3BJ",
        "region": "UKK41",
        "streetAddress": "Ballard House, West Hoe Road"
      },
      "contactPoint": {
        "email": "procurement@plymouth.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.plymouth.gov.uk"
      },
      "id": "GB-PPON-PBQP-8499-TLMP",
      "identifier": {
        "id": "PBQP-8499-TLMP",
        "scheme": "GB-PPON"
      },
      "name": "Plymouth City Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Plymouth",
        "postalCode": "PL6 5QZ",
        "region": "UKK41",
        "streetAddress": "2 Derriford Business Park, Derriford, Plymouth"
      },
      "contactPoint": {
        "email": "Procurement@deltservices.co.uk"
      },
      "details": {
        "scale": "sme",
        "url": "https://deltservices.com/",
        "vcse": false
      },
      "id": "GB-FTS-159900",
      "name": "Delt Shared Services Ltd",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Skype for Business was retired by Microsoft in January 2024 with extended support in place until \n14th October 2025.\nThe Council needs the ability to use some form of telephony when Skype goes to end of life.\nCurrently PCC have 2090 Microsoft E3 licences, which enables collaboration and calls between \nstaff who have the E3 licence and where possible telephony will be facilitated using federated \nTeams calling with other Local Authorities, Central government and other federated partners.\nSome of the council functions will require staff to be able to call an external number of an \norganisation or an individual with whom the council is not federated, to facilitate this all staff will \nhave an E5 licences applied to them, licencing them for external calling.",
    "id": "27945",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition",
    "status": "complete",
    "title": "Skype Replacement"
  }
}