DWP Mobile Frontline Vehicles

{
  "buyer": {
    "id": "GB-PPON-PJCP-7274-TLRQ",
    "name": "Department for Work \u0026 Pensions"
  },
  "date": "2025-09-10T12:14:17+01:00",
  "id": "055346-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059775",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1H 9NA",
        "region": "UKI32",
        "streetAddress": "Caxton House, 6-12 Tothill Street, London, SW1H 9NA"
      },
      "contactPoint": {
        "email": "christian.harris@dwp.gov.uk",
        "name": "Christian Harris"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.gov.uk/government/organisations/department-for-work-pensions"
      },
      "id": "GB-PPON-PJCP-7274-TLRQ",
      "identifier": {
        "id": "PJCP-7274-TLRQ",
        "scheme": "GB-PPON"
      },
      "name": "Department for Work \u0026 Pensions",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-10-17T23:59:59+01:00"
    },
    "contractTerms": {
      "financialTerms": "Payment terms are 30 days from the receipt of a valid, undisputed invoice.  \nInvoicing is variable, with charges such as vehicle lease charges in advance. Other charges, such as service, repair and maintenance, are in arrears."
    },
    "description": "The Department for Work and Pensions (DWP) is the UK government\u2019s biggest public service department responsible for welfare, pensions and child maintenance policy. We administer the State Pension and a range of working age, disability and ill health benefits to over 24 million claimants and customers including some of the most vulnerable in the society. It is the second largest governmental department in terms of employees with over 90,000 staff. \nThe DWP is constantly reviewing its business delivery model to identify potential opportunities to improve engagement with UK citizens to promote DWP services.\nThis service is to support DWP to deliver a trial scheme to trial the use of a mobile frontline office facility which can be deployed into community areas at locations across Great Britain. \nThe key aim of this requirement is for up-to four suppliers to provide a total of 12 vehicles which are fit-out as mobile offices and that are fully maintained in accordance with current UK legislation.  These will DWP with a mobile \u2018office environment\u2019 to enable engagement directly with members of the public at a variety of locations within Great Britain (England, Wales and Scotland). \nThe initial term is until 31 March 2026, with options to extend.\nA planning notice (UK3) was previously issued under notice  2025/S 000-049591.  However areas of the approach, requirement and CPV codes have changed.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-09-10T12:14:17+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "055346-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/055346-2025"
      }
    ],
    "id": "ocds-h6vhtk-059775",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Motor vehicles",
            "id": "34100000",
            "scheme": "CPV"
          },
          {
            "description": "Fleet management, repair and maintenance services",
            "id": "50111000",
            "scheme": "CPV"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "The Buyer requires the Supplier to deliver the vehicles to meet the service timelines (note section 2.3 (Delivery Obligations) of Appendix B (The Buyer\u2019s detailed requirements (\u201cSpecification\u201d)). Provide the delivery timeline for each vehicle proposed.",
              "name": "Achieving timescales",
              "numbers": [
                {
                  "number": 10.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "The Buyer requires the Supplier to deliver vehicles which meet the Specification, as set out within Appendix B (The Buyer\u2019s detailed requirements (\u201cSpecification\u201d)).\nYou are required to clearly demonstrate how you will deliver the Buyer Vehicle orders (in accordance with Appendix B (The Buyer\u2019s detailed requirements (\u201cSpecification\u201d))) to ensure the specified vehicle is delivered to any location within Great Britain to the required date.",
              "name": "Vehicle Planning and Delivery",
              "numbers": [
                {
                  "number": 10.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "The Buyer requires the Vehicles are fit out with the equipment and fittings in the Specifications (Appendix B (The Buyer\u2019s detailed requirements (\u201cSpecification\u201d))). \nDescribe your proposed approach to fitting out the vehicles, including the interior layout, installation process and sequencing of works.\nYou are required to provide a detailed proposal of what the fit out will look like, with consideration of the vehicles you propose to supply.",
              "name": "Fit Out Planning",
              "numbers": [
                {
                  "number": 15.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Outline the processes and repair shop network(s) you have in place to manage Vehicle repairs in order to minimise Vehicle downtime and to meet the Service Levels and KPIs as defined in the Specifications.\nRefer to sections 2.8 (Service, Maintenance and Repairs), 2.9 (Recovery Services) and section 2.10 (Vehicle Downtime) of Appendix B (The Buyer\u2019s detailed requirements (\u201cSpecification\u201d)).",
              "name": "Managing Vehicle Maintenance and Repair",
              "numbers": [
                {
                  "number": 15.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Model Award Criteria (MAC) 4.1 deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions.",
              "name": "Social Values",
              "numbers": [
                {
                  "number": 10.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Average lease price of a vehicle over the entire term of the service (including extensions).",
              "name": "Vehicle Lease Price",
              "numbers": [
                {
                  "number": 25.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "The average fit out price of the vehicles.",
              "name": "Fit Out Price",
              "numbers": [
                {
                  "number": 10.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "The average of Excess Mileage Charge, Monthly SMR Charge, vehicle make Good charge, Deposit, Delivery Charge and Collection Charge.",
              "name": "Vehicle Charges",
              "numbers": [
                {
                  "number": 5.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2026-03-31T23:59:59+01:00",
          "maxExtentDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2025-11-05T00:00:00Z"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Two options to extend by 12 months each. Total extension options is 24 months."
        },
        "status": "active",
        "value": {
          "amount": 1624590.0,
          "amountGross": 1949508.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "riskDetails": "The DWP is seeking to roll out the service as quickly as possible, given an intial term which expires on 31 March 2026 (with options to extend by up-to 24 months).  Therefore it is critical to obtain a service as quickly as possible which is safe, fit for purpose and minimises any vehicle downtime.",
    "status": "active",
    "submissionMethodDetails": "Bidders should access the DWP\u0027s e-procurement portal to access the full-set of requirements and to submit any tender. \nhttps://www.gov.uk/government/organisations/department-for-work-pensions/about/procurement#esourcing-portal",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-10-06T12:00:00+01:00"
    },
    "title": "DWP Mobile Frontline Vehicles",
    "value": {
      "amount": 1624590.0,
      "amountGross": 1949508.0,
      "currency": "GBP"
    }
  }
}