Buyer Name: Durham County Council
Buyer Address: Corten House, Dunholme Close, Durham, UKC14, DH1 5WB, United Kingdom
Contact Email: corporate.procurement@durham.gov.uk
Buyer Name: Durham County Council
Buyer Address: Corten House, Dunholme Close, Durham, UKC14, DH1 5WB, United Kingdom
Contact Email: corporate.procurement@durham.gov.uk
Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The aim of the service is to provide temporary safe accommodation within a refuge setting to victim-survivors of domestic abuse (and any dependent children/young people that are accommodated) that improves the safety, harm reduction, recovery and wellbeing of the victim-survivors. The commissioned service(s) should have a strong focus on partnership working and community engagement. We welcome proposals from experienced providers who can demonstrate a commitment to survivor-led approaches, multi-agency collaboration, and continuous improvement. The successful provider will play a vital role in helping us create a safe and supportive environment for those impacted by domestic abuse. The opportunity is issued as multiple Lot contract based on geographical locations. Suppliers can bid for a maximum of two geographical areas/lots. Geographical Area Number of Units Lot 1 North Durham 9 Lot 2 South Durham 8 Lot 3 East Durham 6 Lot 4 Central Durham 9 It should be noted that whilst premises that exceed the minimum required number of units detailed above may bid/be successful in contract award, the total annual settlement (the annual contract value) will remain as specified in the Tender documents. Permitted Changes to Contract: Funding for these services is reliant upon the continued availability of funds from both the Council's core budget and Domestic Abuse Act Part 4 funding received from the MHCLG. Funding amounts and sources are uncertain over the contract term and therefore DCC may need to invoke either contract modifications or termination as permitted under the relevant sections of the contract terms and conditions. At the Council's discretion, should the Council acquire further funding, including from different sources, additional services may be required and may slightly differ to that detailed above but will fall under the remit of domestic abuse refuges and/or refuge-based support services. The Council reserves the right to apply inflationary uplifts to the contract value at its sole discretion and will be based upon the availability of funding and commissioning priorities. The Council reserves the right to modify the service specification if new legislation and/or guidance re. domestic abuse refuges and/or refuge-based support services is published by the Government. If a successful bidder's contract is terminated, either at the Council's or the provider's discretion, the council has the discretion to approach one or all of the other successful bidders to offer them the opportunity to deliver refuge and refuge-based support services in this geographical area OR go to market for a new supplier.
No linked documents found for this notice.
External Link: www.open-uk.org
Link Description: Tender documents can be accessed free of charge at www.open-uk.org under the project title 'Domestic Abuse Refuge and Refuge Based Support Services for Women and Children'
External Link: https://www.find-tender.service.gov.uk/Notice/056536-2025
Link Description: Tender notice on Find a Tender
Lot Title: North Durham
Lot Description: Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in North Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in North Durham is 9.
Lot 1 Status: active
Lot 1 Value: GBP 1,101,340
Lot 1 Value (Gross): GBP 1,321,608
Lot 1 Contract Start: 2026-04-01T00:00:00+01:00
Lot 1 Contract End: 2029-03-31T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Technical Questions
Lot 1 Award Criterion (quality): Property Inspection
Lot 1 Award Criterion (price): Price
Lot Title: South Durham
Lot Description: Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in South Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in South Durham is 8.
Lot 2 Status: active
Lot 2 Value: GBP 1,028,970
Lot 2 Value (Gross): GBP 1,234,764
Lot 2 Contract Start: 2026-04-01T00:00:00+01:00
Lot 2 Contract End: 2029-03-31T23:59:59+01:00
Lot 2 SME Suitable: Yes
Lot 2 Award Criterion (quality): Technical Questions
Lot 2 Award Criterion (quality): Property Inspection
Lot 2 Award Criterion (price): Price
Lot Title: East Durham
Lot Description: Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in East Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in East Durham is 6.
Lot 3 Status: active
Lot 3 Value: GBP 884,225
Lot 3 Value (Gross): GBP 1,061,070
Lot 3 Contract Start: 2026-04-01T00:00:00+01:00
Lot 3 Contract End: 2029-03-31T23:59:59+01:00
Lot 3 SME Suitable: Yes
Lot 3 Award Criterion (quality): Technical Questions
Lot 3 Award Criterion (quality): Property Inspection
Lot 3 Award Criterion (price): Price
Lot Title: Central Durham
Lot Description: Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in Central Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in Central Durham is 9.
Lot 4 Status: active
Lot 4 Value: GBP 1,101,340
Lot 4 Value (Gross): GBP 1,321,608
Lot 4 Contract Start: 2026-04-01T00:00:00+01:00
Lot 4 Contract End: 2029-03-31T23:59:59+01:00
Lot 4 SME Suitable: Yes
Lot 4 Award Criterion (quality): Technical Questions
Lot 4 Award Criterion (quality): Property Inspection
Lot 4 Award Criterion (price): Price
Document Description: Not published
Document Description: Tender documents can be accessed free of charge at www.open-uk.org under the project title 'Domestic Abuse Refuge and Refuge Based Support Services for Women and Children'
Document Description: Tender notice on Find a Tender
{
"buyer": {
"id": "GB-PPON-PMPB-8772-VYWM",
"name": "Durham County Council"
},
"date": "2025-09-15T12:34:11+01:00",
"id": "056536-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-054893",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Durham",
"postalCode": "DH1 5WB",
"region": "UKC14",
"streetAddress": "Corten House, Dunholme Close"
},
"contactPoint": {
"email": "corporate.procurement@durham.gov.uk"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "http://www.durham.gov.uk/"
},
"id": "GB-PPON-PMPB-8772-VYWM",
"identifier": {
"id": "PMPB-8772-VYWM",
"scheme": "GB-PPON"
},
"name": "Durham County Council",
"roles": [
"buyer"
]
}
],
"tag": [
"tender"
],
"tender": {
"aboveThreshold": true,
"awardPeriod": {
"endDate": "2025-12-10T23:59:59Z"
},
"description": "Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. \nThe aim of the service is to provide temporary safe accommodation within a refuge setting to victim-survivors of domestic abuse (and any dependent children/young people that are accommodated) that improves the safety, harm reduction, recovery and wellbeing of the victim-survivors. The commissioned service(s) should have a strong focus on partnership working and community engagement.\nWe welcome proposals from experienced providers who can demonstrate a commitment to survivor-led approaches, multi-agency collaboration, and continuous improvement. The successful provider will play a vital role in helping us create a safe and supportive environment for those impacted by domestic abuse.\nThe opportunity is issued as multiple Lot contract based on geographical locations. Suppliers can bid for a maximum of two geographical areas/lots.\n\t Geographical Area Number of Units\nLot 1\tNorth Durham\t 9\nLot 2\tSouth Durham\t 8\nLot 3\tEast Durham\t 6\nLot 4\tCentral Durham\t 9\nIt should be noted that whilst premises that exceed the minimum required number of units detailed above may bid/be successful in contract award, the total annual settlement (the annual contract value) will remain as specified in the Tender documents.\nPermitted Changes to Contract:\nFunding for these services is reliant upon the continued availability of funds from both the Council\u0027s core budget and Domestic Abuse Act Part 4 funding received from the MHCLG. Funding amounts and sources are uncertain over the contract term and therefore DCC may need to invoke either contract modifications or termination as permitted under the relevant sections of the contract terms and conditions.\nAt the Council\u0027s discretion, should the Council acquire further funding, including from different sources, additional services may be required and may slightly differ to that detailed above but will fall under the remit of domestic abuse refuges and/or refuge-based support services.\nThe Council reserves the right to apply inflationary uplifts to the contract value at its sole discretion and will be based upon the availability of funding and commissioning priorities.\nThe Council reserves the right to modify the service specification if new legislation and/or guidance re. domestic abuse refuges and/or refuge-based support services is published by the Government.\nIf a successful bidder\u0027s contract is terminated, either at the Council\u0027s or the provider\u0027s discretion, the council has the discretion to approach one or all of the other successful bidders to offer them the opportunity to deliver refuge and refuge-based support services in this geographical area OR go to market for a new supplier.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
},
{
"description": "Tender documents can be accessed free of charge at www.open-uk.org under the project title \u0027Domestic Abuse Refuge and Refuge Based Support Services for Women and Children\u0027",
"documentType": "biddingDocuments",
"id": "L-1",
"url": "www.open-uk.org"
},
{
"datePublished": "2025-09-15T12:34:11+01:00",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "056536-2025",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/056536-2025"
}
],
"enquiryPeriod": {
"endDate": "2025-10-10T10:00:00+01:00"
},
"hasRecurrence": true,
"id": "002487",
"items": [
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC14"
}
],
"id": "1",
"relatedLot": "1"
},
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC14"
}
],
"id": "2",
"relatedLot": "2"
},
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC14"
}
],
"id": "3",
"relatedLot": "3"
},
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKC14"
}
],
"id": "4",
"relatedLot": "4"
}
],
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lotDetails": {
"awardCriteriaDetails": "The opportunity is issued as multiple Lot contract based on geographical locations. Suppliers can bid for a maximum of two geographical areas/lots and can be awarded a maximum of two geographical areas/lots.",
"maximumLotsAwardedPerSupplier": 2,
"maximumLotsBidPerSupplier": 2
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"name": "Technical Questions",
"type": "quality"
},
{
"name": "Property Inspection",
"type": "quality"
},
{
"name": "Price",
"type": "price"
}
],
"weightingDescription": "Stage 1 consists of essential contract specific pass/fail questions and Technical Questions with a total weighting of 90% and Price weighting of 10%. The bidders ranked 1st and 2nd for each Lot will progress to Stage 2.\nStage 2 has been designed to assess the property from with the domestic abuse support service will be delivered. This consists of a property inspection where by a checklist is undertaken and Evaluators using their professional judgement determine the score using stated criteria. The weighting of Stage 2 is 100%.\nThe score from Stage 1 equals 65% of the total score.\nThe score from Stage 2 equals 35% of the total score.\nFollowing the results of the evaluation the Council will be in a position to award the contract for each Lot to the bidder with the highest final evaluation score for each Lot."
},
"contractPeriod": {
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2031-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
},
"description": "Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in North Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. \nThe number of units required in North Durham is 9.",
"hasRenewal": true,
"id": "1",
"renewal": {
"description": "The contract is being let with the options to extend for one period of up to 24 months each, from the contract end date, subject to Commissioner and budget approval."
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "North Durham",
"value": {
"amount": 1101340,
"amountGross": 1321608,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"name": "Technical Questions",
"type": "quality"
},
{
"name": "Property Inspection",
"type": "quality"
},
{
"name": "Price",
"type": "price"
}
],
"weightingDescription": "Stage 1 consists of essential contract specific pass/fail questions and Technical Questions with a total weighting of 90% and Price weighting of 10%. The bidders ranked 1st and 2nd for each Lot will progress to Stage 2.\nStage 2 has been designed to assess the property from with the domestic abuse support service will be delivered. This consists of a property inspection where by a checklist is undertaken and Evaluators using their professional judgement determine the score using stated criteria. The weighting of Stage 2 is 100%.\nThe score from Stage 1 equals 65% of the total score.\nThe score from Stage 2 equals 35% of the total score.\nFollowing the results of the evaluation the Council will be in a position to award the contract for each Lot to the bidder with the highest final evaluation score for each Lot."
},
"contractPeriod": {
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2031-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
},
"description": "Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in South Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. \nThe number of units required in South Durham is 8.",
"hasRenewal": true,
"id": "2",
"renewal": {
"description": "The contract is being let with the options to extend for one period of up to 24 months each, from the contract end date, subject to Commissioner and budget approval."
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "South Durham",
"value": {
"amount": 1028970,
"amountGross": 1234764,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"name": "Technical Questions",
"type": "quality"
},
{
"name": "Property Inspection",
"type": "quality"
},
{
"name": "Price",
"type": "price"
}
],
"weightingDescription": "Stage 1 consists of essential contract specific pass/fail questions and Technical Questions with a total weighting of 90% and Price weighting of 10%. The bidders ranked 1st and 2nd for each Lot will progress to Stage 2.\nStage 2 has been designed to assess the property from with the domestic abuse support service will be delivered. This consists of a property inspection where by a checklist is undertaken and Evaluators using their professional judgement determine the score using stated criteria. The weighting of Stage 2 is 100%.\nThe score from Stage 1 equals 65% of the total score.\nThe score from Stage 2 equals 35% of the total score.\nFollowing the results of the evaluation the Council will be in a position to award the contract for each Lot to the bidder with the highest final evaluation score for each Lot."
},
"contractPeriod": {
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2031-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
},
"description": "Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in East Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. \nThe number of units required in East Durham is 6.",
"hasRenewal": true,
"id": "3",
"renewal": {
"description": "The contract is being let with the options to extend for one period of up to 24 months each, from the contract end date, subject to Commissioner and budget approval."
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "East Durham",
"value": {
"amount": 884225,
"amountGross": 1061070,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"name": "Technical Questions",
"type": "quality"
},
{
"name": "Property Inspection",
"type": "quality"
},
{
"name": "Price",
"type": "price"
}
],
"weightingDescription": "Stage 1 consists of essential contract specific pass/fail questions and Technical Questions with a total weighting of 90% and Price weighting of 10%. The bidders ranked 1st and 2nd for each Lot will progress to Stage 2.\nStage 2 has been designed to assess the property from with the domestic abuse support service will be delivered. This consists of a property inspection where by a checklist is undertaken and Evaluators using their professional judgement determine the score using stated criteria. The weighting of Stage 2 is 100%.\nThe score from Stage 1 equals 65% of the total score.\nThe score from Stage 2 equals 35% of the total score.\nFollowing the results of the evaluation the Council will be in a position to award the contract for each Lot to the bidder with the highest final evaluation score for each Lot."
},
"contractPeriod": {
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2031-03-31T23:59:59+01:00",
"startDate": "2026-04-01T00:00:00+01:00"
},
"description": "Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in Central Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. \nThe number of units required in Central Durham is 9.",
"hasRenewal": true,
"id": "4",
"renewal": {
"description": "The contract is being let with the options to extend for one period of up to 24 months each, from the contract end date, subject to Commissioner and budget approval."
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Central Durham",
"value": {
"amount": 1101340,
"amountGross": 1321608,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"procedure": {
"features": "Stage 1 - has been designed to assess the suitability of bidders to deliver the Council\u0027s domestic abuse refuge support service requirement(s), to exclude any unsuitable bidders, and to produce a shortlist of those bidders most suited to proceed to Stage 2. The Council will shortlist a maximum of 2 bidders only per Lot (assuming that there are at least 2 suitably qualified organisations per Lot).\nStage 2 - has been designed to assess the property from with the refuge based domestic abuse support service will be delivered. \nStage 3 - Bidders with the highest combined scored from Stage 1 and Stage 2 (stage 1 - 65% and Stage 2 - 35%) per Lot will be invited to meet with the Council to finalise the proposal to ensure this meets the Council\u0027s needs prior entering into contract (if required). This stage will be completed after the intend to award and standstill process."
},
"procurementMethod": "open",
"procurementMethodDetails": "Competitive flexible procedure",
"recurrence": {
"dates": [
{
"startDate": "2030-04-01T23:59:59+01:00"
}
]
},
"riskDetails": "Funding for these services is reliant upon the continued availability of funds from both the Council\u0027s core budget and Domestic Abuse Act Part 4 funding received from the MHCLG. Funding amounts and sources are uncertain over the contract term and therefore DCC may need to invoke either contract modifications or termination as permitted under the relevant sections of the contract terms and conditions.\nThe Council reserves the right to modify the service specification if new legislation and/or guidance regarding domestic abuse refuges and/or refuge-based support services is published by the Government.",
"specialRegime": [
"lightTouch"
],
"status": "active",
"submissionMethodDetails": "www.open-uk.org",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2025-11-03T10:00:00Z"
},
"title": "Domestic Abuse Refuge and Refuge Based Support Services for Women and Children",
"value": {
"amount": 4115875,
"amountGross": 4939050,
"currency": "GBP"
}
}
}