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PA0000003042 - Dstl Shuttle Service

Defence Science and Technology Laboratory

Buyer Contact Info

Buyer Name: Defence Science and Technology Laboratory

Buyer Address: Porton Down, Salisbury, UKK15, SP4 0JQ, United Kingdom

Contact Email: comrclfm&bss@dstl.gov.uk

Status
complete
Procedure
open
Value
2923221.51 GBP
Published
15 Sep 2025, 15:29
Deadline
n/a
Contract Start
30 Sep 2025, 23:00
Contract End
30 Sep 2028, 22:59
Category
n/a
CPV
63520000 - Transport agency services
Region
n/a
Awarded To
CollectiveTech TA RideTandem
Official Source
Open Find a Tender

Description

The Defence Science and Technology Laboratory (Dstl) is an Executive Agency of the Ministry of Defence (MOD), employing approximately 5000 staff across two core sites. Dstl exists to supply the very best impartial scientific and technical research and advice to the MOD and other government departments. Dstl is committed to providing sustainable travel options to its employees under its Travel Plan, with the aim of reducing the number of single occupancy vehicles traveling to Dstl sites. Dstl has committed to provide Dstl staff with an accessible bus/coach service from agreed locations to its sites.The current services are: • Porchester - 21 journeys per day. • Southsea - 4 Journeys per day. • Porton Down - 9 Journeys per day. Dstl requires a bus/coach service from agreed locations to its core sites as part of its commitment to reduce the number of single occupancy vehicles travelling to Dstl sites. The sites are as follows: • Porton Down, Salisbury, Wiltshire, SP4 0JQ (3 Routes) • Portsdown West, Fareham, Hampshire , PO17 6AD (2 Routes)

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Raw Notice JSON

Expand raw payload
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      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Passenger numbers to be returned to Dstl on a weekly basis.",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "MI returns"
        },
        {
          "description": "Contractor is to record and supply monthly on-time service performance data,",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Service Performance Data"
        },
        {
          "description": "Confirmation of receipt and time of receipt by Dstl (as evidenced within Dstl\u2019s finance and/or email system).",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
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          ],
          "title": "Invoice Payment"
        },
        {
          "description": "Confirmation of receipt and time of receipt by Dstl.",
          "id": "4",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Self-Audit Certification"
        },
        {
          "description": "On time delivery of adhoc requests for information and reports",
          "id": "5",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
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            }
          ],
          "title": "Ah-hoc requests"
        },
        {
          "description": "Confirmed by Contractor that they have kept Dstl up to date with any key contact personnel changes.Confirmation by Dstl that no issues have arisen resulting from inaccurate/out of date Contractor contact information.",
          "id": "6",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
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          ],
          "title": "Supplier Information"
        },
        {
          "description": "Contractor\u2019s performance against customer satisfaction surveys",
          "id": "7",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
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            }
          ],
          "title": "Customer Satisfaction"
        },
        {
          "description": "The Contractor shall use its best endeavours to resolve the Complaint within three (3) Working Days",
          "id": "8",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Complaints  Handling"
        },
        {
          "description": "The Contractor shall communicate to Dstl any vehicle breakdowns and a replacement vehicle shall be deployed immediately causing minimal disruption. Service shall resume no later than a hour post deployment",
          "id": "9",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Replacement  vehicle  timescales"
        },
        {
          "description": "The Contractor shall communicate to Dstl any disruptions to the service immediately and propose alternative solutions to ensure continuation of the service in line with the timetable.",
          "id": "10",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Communication  on service  disruption"
        },
        {
          "description": "The Contractor shall leave a stop no earlier than the designated times stipulated \non the timetable.",
          "id": "11",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Departing Early"
        },
        {
          "description": "The Contractor shall attend each designated stop no later than 5 minutes of the \nprovided on the timetable the route time. (Where unavoidable due to circumstances outside of the drivers control service credits will not be applied)",
          "id": "12",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
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          ],
          "title": "Lateness"
        }
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      "awardID": "1",
      "dateSigned": "2025-09-02T00:00:00+01:00",
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      "hasOptions": true,
      "hasRenewal": true,
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      "options": {
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      "period": {
        "endDate": "2028-09-30T23:59:59+01:00",
        "maxExtentDate": "2030-09-30T23:59:59+01:00",
        "startDate": "2025-10-01T00:00:00+01:00"
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        "countryName": "United Kingdom",
        "locality": "Salisbury",
        "postalCode": "SP4 0JQ",
        "region": "UKK15",
        "streetAddress": "Porton Down"
      },
      "contactPoint": {
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        "postalCode": "B3 3AP",
        "region": "UKG31",
        "streetAddress": "International House 126 Colmore Row"
      },
      "contactPoint": {
        "email": "hello@ridetandem.co"
      },
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        "scale": "sme",
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    "description": "The Defence Science and Technology Laboratory (Dstl) is an Executive Agency of the Ministry of Defence (MOD), employing approximately 5000 staff across two core sites. Dstl exists to supply the very best impartial scientific and technical research and advice to the MOD and other government departments. Dstl is committed to providing sustainable travel options to its employees under its Travel Plan, with the aim of reducing the number of single occupancy vehicles traveling to Dstl sites. Dstl has committed to provide Dstl staff with an accessible bus/coach service from agreed locations to its sites.The current services are:\n\u2022 Porchester - 21 journeys per day.\n\u2022 Southsea - 4 Journeys per day.\n\u2022 Porton Down - 9 Journeys per day.\nDstl requires a bus/coach service from agreed locations to its core sites as part of its commitment to reduce the number of single occupancy vehicles travelling to Dstl sites.\nThe sites are as follows:\n\u2022 Porton Down, Salisbury, Wiltshire, SP4 0JQ (3 Routes)\n\u2022 Portsdown West, Fareham, Hampshire , PO17 6AD (2 Routes)",
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        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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    ],
    "id": "PA0000003042",
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    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "complete",
    "title": "PA0000003042 - Dstl Shuttle Service"
  }
}