Recruitment Process Outsourcing 2026 to 2031 Preliminary Market Engagement May/June 2025

{
  "buyer": {
    "id": "GB-PPON-PQQZ-1663-NWMN",
    "name": "Ofcom"
  },
  "date": "2025-09-17T10:13:34+01:00",
  "id": "057203-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05275f",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 9HA",
        "region": "UKI44",
        "streetAddress": "Riverside House, 2a Southwark Bridge Road"
      },
      "contactPoint": {
        "email": "procurementnotice@ofcom.org.uk",
        "name": "Mark Lundy",
        "telephone": "+442079813204"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.ofcom.org.uk"
      },
      "id": "GB-PPON-PQQZ-1663-NWMN",
      "identifier": {
        "id": "PQQZ-1663-NWMN",
        "scheme": "GB-PPON"
      },
      "name": "Ofcom",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-01-23T23:59:59+00:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Ofcom require in a Recruitment Process Outsourcing (RPO) provider to supply an in-house (outsourced) service for permanent \u0026 temporary recruitment delivery. The requirement is to provide the permanent and temporary recruitment services that are outlined in the Specification of Requirements at Appendix 4 of the draft invitation to tender document. \nOfcom requires an RPO service for permanent \u0026 temporary recruitment delivery, with a contract commencement date effective from May 2026. The overarching key requirement is for the successful supplier to own the end-to-end process to satisfy the entirety of Ofcom\u2019s permanent \u0026 temporary resourcing delivery needs, acting as an extension of Ofcom\u2019s People \u0026 Culture team. \nA hybrid service is required at Ofcom\u2019s London office and Manchester office and a remote service for our other offices, with on-site visits when required, which will enable the supplier to deal with all aspects associated to the RPO delivery requirements, including (but not limited to) recruitment administration and logistics, hiring briefs, broad relationship management across the hiring community, inductions, interviews and all aspects of administration regarding temporary workers onsite. \nOfcom has a strong preference for ultimately partnering with an organisation that can demonstrate a genuine understanding of not only Ofcom but the firms we regulate - strongly supported through their current and existing client base and the types of contracts they currently manage.  It is essential that providers can demonstrate candidate reach into the diverse communications industries such as online, telecommunications, engineering, broadcasting, government, regulatory, data and technology sectors.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "accessDetails": "Documents will be provided on the Ofcom Bravo Solutions procurement portal at https://ofcom.bravosolutions.co.uk\nThe documents will be included as attachments to the PQQ at reference pqq_89 ebtitled \"Recruitment Process Outsourcing 2026-2031\",  tender reference C20242173",
        "documentType": "biddingDocuments",
        "id": "future"
      },
      {
        "datePublished": "2025-09-17T10:13:34+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "057203-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/057203-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-06T12:00:00+01:00"
    },
    "expressionOfInterestDeadline": "2025-10-13T12:00:00+01:00",
    "id": "C20242173",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Recruitment services",
            "id": "79600000",
            "scheme": "CPV"
          },
          {
            "description": "Business services: law, marketing, consulting, recruitment, printing and security",
            "id": "79000000",
            "scheme": "CPV"
          },
          {
            "description": "Assessment centre services for recruitment",
            "id": "79635000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "1. The extent that the proposed solution provides confidence that the bidder can effectively implement, own and deliver the end-to-end process of satisfying the entirety of Ofcom\u2019s permanent \u0026 temporary resourcing delivery needs in multiple locations, acting as an extension of Ofcom\u2019s People \u0026 Culture team, including the management and facilitation of internal recruitment and mobility.",
              "name": "1. Technical Solution: End to end process",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "2. Extent to which the proposed solution specifically details the ability and methodology to leverage and enhance Ofcom\u2019s employment brand to identify, pipeline and deliver a highly diverse mix of talent across various skillsets, professions and backgrounds to fulfill permanent \u0026 temporary vacancies across a wide range of seniority, to a clearly defined cost and delivery model.",
              "name": "2. Technical Solution: ability and methodology to leverage and enhance Ofcom\u2019s employment brand",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "3. The extent to which the proposed solution demonstrates the ability to reach and put forward a diverse range of candidates, including those who are disabled, minority ethnic and LGBTQ, among others, and to provide diversity data and reporting.",
              "name": "3. Technical Solution: Reaching a diverse range of candidates",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "4. Proposals address Process Management, Service Delivery and General Recruitment Administration Practices, including (for temporary resourcing delivery) management of timesheets, effective invoicing and ability to produce concise management Information.",
              "name": "4. Technical Solution: Process Management, Service Delivery and General Recruitment Administration",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "5. Proposals demonstrate effective arrangements for developing, maintaining internal and external relations.",
              "name": "5. Technical Solution: developing, maintaining internal and external relations.",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "6. The extent to which the Bid demonstrates that its approach is highly considerate of relevant environmental, sustainability and Equality and Diversity issues in operations and service delivery and shows it actively cares about progressing this agenda in its work with Ofcom.",
              "name": "6.\tEnvironmental, sustainability,and Equality and Diversity issues",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "7. Extent to which the tender response gives Ofcom confidence that the capability and capacity of the project team, as well as the experience of each individual, including members of the tenderer\u2019s proposed supply chain, will enable the tenderer to deliver services",
              "name": "7. Project Team",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "8. The extent to which proposals add social value and community benefit",
              "name": "8. Social Value",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Overall Total Fixed Price",
              "name": "9. Commercial (Pricing) assessment",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-04-30T23:59:59+01:00",
          "maxExtentDate": "2031-04-30T23:59:59+01:00",
          "startDate": "2026-02-01T00:00:00+00:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "At Ofcom\u0027s sole discretion the contract can be extended by 2 extension option periods of 12 months each"
        },
        "renewal": {
          "description": "At Ofcom\u0027s sole discretion the contract can be extended by 2 extension option periods of 12 months each"
        },
        "secondStage": {
          "maximumCandidates": 8,
          "minimumCandidates": 6
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Full details of the legal and financial conditions of participation are set out are set out in the Procurement Specific Questionnaire",
              "type": "economic"
            },
            {
              "description": "Full details of the technical ability conditions of participation are set out are set out in the Procurement Specific Questionnaire",
              "type": "technical"
            },
            {
              "description": "Technical Ability\nAreas of business 1 \u2013 Leverage of Client Brands to fulfil permanent \u0026 temporary vacancies \t30%\nAreas of Business 2 \u2013 Diversity of Candidates  20%\nStaff experience 15%\nAdequate resource  15%\nPrevious Relevant Experience: 20%",
              "forReduction": true
            }
          ]
        },
        "status": "active",
        "value": {
          "amount": 1800000,
          "amountGross": 2120000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "Invitation to Paticipate\nInvitation to Tender"
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "https://ofcom.bravosolution.co.uk\nSuppliers will be directed to the opportunity on the Ofcom Bravo Solutions procurement portal (Bravo) at https://ofcom.bravosolution.co.uk where they will find the listing on the PQQ section along with the Procurement Specific Questionnaire (PSQ) and other relevant procurement documents. \nSuppliers will need to complete and submit the Project Specific Questionnaire and provide a range of information via the Ofcom Bravo portal before the closing deadline of 12:00 hours on Monday 13 October 2025",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "title": "Recruitment Process Outsourcing 2026 to 2031 Preliminary Market Engagement May/June 2025",
    "value": {
      "amount": 1800000,
      "amountGross": 2120000,
      "currency": "GBP"
    }
  }
}