Buyer Name: Consumer Council for Water
Buyer Address: 23 Stephenson Street, Birmingham, UKG31, B2 4BH, United Kingdom
Contact Email: procurement@ccwater.org.uk
Establishment Management and Operation of Water Industry Consumer Panels
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
799132.0 GBP
799132.0 GBP
Published
18 Sep 2025, 14:27
18 Sep 2025, 14:27
Deadline
n/a
n/a
Contract Start
30 Sep 2025, 23:00
30 Sep 2025, 23:00
Contract End
30 Sep 2029, 22:59
30 Sep 2029, 22:59
Category
n/a
n/a
CPV
73110000 - Research services
73110000 - Research services
Region
n/a
n/a
Awarded To
TAYLOR MCKENZIE RESEARCH & MARKETING LTD.
TAYLOR MCKENZIE RESEARCH & MARKETING LTD.
Official Source
Open Find a Tender
Open Find a Tender
Description
CCW intends to appoint a Supplier to establish, manage and operate 16 independent water company consumer panels across England and Wales. These panels will consist of household water/wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to water consumers such as local issues, value for money, customer service and billing, environmental concerns and support for vulnerable consumers. The panels will engender an understanding of consumer's views on issues of concern to household water consumers and identify service improvements consumers want from water companies.
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot 1 Status: complete
Awards
Award Title: ESTABLISHMENT MANAGEMENT AND OPERATION OF WATER INDUSTRY CONSUMER PANELS
Raw Notice JSON
Expand raw payload
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