Buyer Name: Neath Port Talbot County Borough Council
Buyer Address: Civic Centre, Port Talbot, UKL17, SA13 1PJ, United Kingdom
Contact Name: Wayne Thomas
Contact Email: w.thomas3@npt.gov.uk
Buyer Name: Neath Port Talbot County Borough Council
Buyer Address: Civic Centre, Port Talbot, UKL17, SA13 1PJ, United Kingdom
Contact Name: Wayne Thomas
Contact Email: w.thomas3@npt.gov.uk
Neath Port Talbot County Borough Council invites tenders for the provision of a Transitional Supported Accommodation Service for young people aged 16 to 24, with the contract scheduled to commence on 1st April 2026. This service will provide 24-hour staffed support at a fixed location, accommodating up to five young people at any one time. It is specifically designed for individuals aged 16 or 17 transitioning from residential care or whose current accommodation is no longer suitable due to the level of support required. Many of the young people accessing this service are likely to have experienced trauma, possess limited support networks and may be vulnerable to exploitation. Support will be tailored to individual needs, encompassing both one-to-one and group-based sessions (both on-site at the property and off-site at community locations), and will offer practical and emotional assistance. The purpose of the Service is to equip each young person with the necessary skills, experience and aptitude to enable a planned move on to appropriate sustainable accommodation options post 18. A suitable property has been identified in partnership with Caredig Housing Association, located at 20 Victoria Gardens, Neath SA11 3BH. The property comprises six self-contained flats, with one flat designated for staff use. The flats are currently at the final stages of renovation. The successful provider will be required to enter into a housing management agreement with Caredig Housing Association for the duration of the contract. The contract will be for 5 years initially, with the option to extend up to a further 2 years making the contract term potentially up to 7 years in total. There are TUPE implications.
No linked documents found for this notice.
External Link: https://www.find-tender.service.gov.uk/Notice/058364-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Value: GBP 1,400,000
Lot 1 Value (Gross): GBP 1,764,000
Lot 1 Contract Start: 2026-04-01T00:00:00+01:00
Lot 1 Contract End: 2031-03-31T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Service Ethos and Approach (20%)
Lot 1 Award Criterion (quality): Staffing Structure (20%)
Lot 1 Award Criterion (quality): Outcome Focused Support (20%)
Lot 1 Award Criterion (quality): Neighbourhood and Stakeholder Relationships (15%)
Lot 1 Award Criterion (quality): Social Value (10%)
Lot 1 Award Criterion (cost): Agreement Sum For Year One Service Delivery (10%)
Lot 1 Award Criterion (cost): Hourly Rate for Additional Daytime Staff (2.5%)
Lot 1 Award Criterion (cost): Hourly Rate for Additional Night-Time Staff (2.5%)
Document Description: Not published
Document Description: Tender notice on Find a Tender
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"description": "Neath Port Talbot County Borough Council invites tenders for the provision of a Transitional Supported Accommodation Service for young people aged 16 to 24, with the contract scheduled to commence on 1st April 2026.\nThis service will provide 24-hour staffed support at a fixed location, accommodating up to five young people at any one time. It is specifically designed for individuals aged 16 or 17 transitioning from residential care or whose current accommodation is no longer suitable due to the level of support required.\nMany of the young people accessing this service are likely to have experienced trauma, possess limited support networks and may be vulnerable to exploitation. Support will be tailored to individual needs, encompassing both one-to-one and group-based sessions (both on-site at the property and off-site at community locations), and will offer practical and emotional assistance.\nThe purpose of the Service is to equip each young person with the necessary skills, experience and aptitude to enable a planned move on to appropriate sustainable accommodation options post 18.\nA suitable property has been identified in partnership with Caredig Housing Association, located at 20 Victoria Gardens, Neath SA11 3BH. The property comprises six self-contained flats, with one flat designated for staff use. The flats are currently at the final stages of renovation. \nThe successful provider will be required to enter into a housing management agreement with Caredig Housing Association for the duration of the contract.\nThe contract will be for 5 years initially, with the option to extend up to a further 2 years making the contract term potentially up to 7 years in total.\nThere are TUPE implications.",
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"riskDetails": "Supplier Risks\t\n- No Suppliers bid for tender due to fixed contract value\n- Any TUPE movement to the successful bidder may delay start date and service quality\n- The supplier may not deliver a high standard service during the contract period\nFinancial Stability\t\n- Supplier may present financial risks during the contract period\n- Supplier may not agree to annual uplift amounts offered during contract period\nMarket Risks:-\n- Disgruntled organisations not knowing of tender opportunity\n- Providers may not consider the service model attractive enough to submit a tender bid\n- Supply Chain\tFurniture may not be purchased in time which could delay the service start date\n- The Housing Association may refuse to enter into the housing management agreement with the successful bidder \n- The supplier may refuse to sign the housing management agreement after winning the tender (or insist on major changes)\nCompliance Risks:-\n- The supplier may deliver \u2018care\u2019 which would require CIW registration and is not in scope of the service\n- The supplier may not adapt to changes in legislation/ procedures such as the expected introduction of Welsh Gov regulations for this service sector in the future\nContractual Risks:-\n- The contract may be ambiguous with unclear contract terms leading to different interpretations between Council and Provider\n- The supplier may not meet all contractual requirements e.g. submitting performance data in line with timescales\nOperational Risks:-\n- Supplier may have difficulties recruiting and retaining staff\n- Supplier may not deliver robust staff training, support and supervision leading to poor quality of support\n- Supplier may not build positive neighbourhood relationships leading to neighbour disputes\n- Supplier may not feel they are able to support young people with complex needs and reject referrals/ evict young people\nQuality Assurance\tSupplier may neglect to undertake regular audits and quality assurance checks\n- Supplier may be inexperienced to robustly internally monitor the service quality\nStakeholder Risks:-\t\n- Local Councillors may not view the service as positive to the local neighbourhood due to homelessness issues in local area\n- Neighbours may not have a positive view of the service due to fears of anti-social behaviour surrounding the property\n- Police, Health and other professional stakeholders may not fully support the supplier in managing relevant service risks\nSustainability Risks\tThe service may not maintain financial stability if they are faced with high agency staff bills and require higher uplifts than offered\n- During the contract period, new staff may only be offered temporary contracts if coming to end of contract, therefore, they may not be able to recruit new staff at contract end",
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"submissionMethodDetails": "https://etenderwales.bravosolution.co.uk/home.html\nSuppliers\u2019 Instructions \u2018How to Express Interest in this ITT\u2019:\n1.\tRegister your company on the etenderwales portal (this is required only once. However if your details have changed since you registered you will need to up-date them). \n-\tBrowse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk\n-\tClick the \u2018Suppliers register here\u2019 link. \n-\tComplete the \u2018Organisation Details\u2019 and \u2018User Details\u2019 sections. \n-\tNote the username you choose and click \u2018save\u2019 when complete.\n-\tYou will shortly receive and email with your unique password (please keep this secure). \n-\tAgree to the terms and conditions and click \u2018continue\u2019.\n2.\tExpress an interest in the ITT.\n-\tLogin to the portal with the username / password.\n-\tClick the \u2018ITT Open to all Suppliers\u2019 link. \n-\tAlternatively, search for the relevant ITT (itt_119173).\n-\tClick on the relevant ITT to access the content. \n-\tClick the \u2018Express Interest\u2019 button on the right-hand side of the screen. \n-\tThis will move the ITT into your \u2018My ITT pages\u2019. (This is a secure area reserved for your projects only.)\n-\tClick on the ITT code, you can now access any attachments by selecting \u2018Buyer Attachments\u2019. \n3.\tResponding to the ITT.\n-\tYou can now choose to \u2018Respond\u2019 or \u2018Decline to Respond\u2019 (please give a reason if declining).\n-\tNote the \u2018Closing Date\u2019, and then follow the onscreen instructions to complete the ITT. \n-\tThere is help available Monday \u2013 Friday (8am \u2013 6pm) on: help@bravosolution.co.uk or by telephone on 0800 069 8634 \u2013 see login page on etenderwales portal for further details. ",
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"title": "Transitional Supported Accommodation For Young People",
"value": {
"amount": 1400000,
"amountGross": 1764000,
"currency": "GBP"
}
}
}