ITSM Tool Replacement and Configuration Management Database (CMDB)

{
  "buyer": {
    "id": "GB-COH-08493132",
    "name": "Genomics England Limited"
  },
  "date": "2025-09-22T15:14:15+01:00",
  "id": "058578-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059c00",
  "parties": [
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      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E14 5AB",
        "region": "UKI42",
        "streetAddress": "Level 21, One Canada Square"
      },
      "contactPoint": {
        "email": "Supplier.Engagement@genomicsengland.co.uk"
      },
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            "id": "publicAuthorityCentralGovernment",
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        "url": "http://www.genomicsengland.co.uk"
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      "id": "GB-COH-08493132",
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        "scheme": "GB-COH"
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      "name": "Genomics England Limited",
      "roles": [
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  ],
  "tag": [
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  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-11-17T23:59:59+00:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "This procurement is for Enterprise ITSM tooling and licences and CMDB tooling and licences, including service design, delivery/project management, implementation, and data migration support.\nGenomics England is exploring the Enterprise ITSM and does not currently have a configuration management data base (CMDB), which is a fundamental piece of functionality. We are seeking proposals for CMDB solutions which will be used to maintain, monitor, and obtain a better view of our environment. The solution will provide details of the machines on the network, software they\u0027re running, and expiry dates, and then link back to our contracts to provide asset numbers of kit etc.\nSoftware, licensing, and support will need to be procured to meet this project\u0027s needs.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-09-22T15:14:15+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "058578-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/058578-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-13T17:00:00+01:00"
    },
    "id": "GEL-ST-25136",
    "items": [
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        "additionalClassifications": [
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            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
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          {
            "description": "Software package and information systems",
            "id": "48000000",
            "scheme": "CPV"
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          {
            "description": "Software support services",
            "id": "72261000",
            "scheme": "CPV"
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        ],
        "deliveryAddresses": [
          {
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            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "Use of lots would create a high risk of rendering the execution of the contract excessively technically difficult or expensive, and the need to coordinate different contractors for the lots could seriously risk undermining the proper execution of the contract."
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Comprised of:\nDelivery approach and target state definition\nImplementation (including delivery and mobilisation)\nFunctional and non-functional requirements\nEase of Use\nScalability of costs in licensing\nOrganisational capacity and capability",
              "name": "Technical Merit and Functional Fit",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
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              ],
              "type": "quality"
            },
            {
              "description": "Comprised of:\nCost for design, implementation, delivery, and ongoing support\nCost for licences for CMDB and ITSM",
              "name": "Price",
              "numbers": [
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                  "number": 25,
                  "weight": "percentageExact"
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              "type": "price"
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              "type": "quality"
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            {
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        "contractPeriod": {
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          "maxExtentDate": "2028-12-07T23:59:59+00:00",
          "startDate": "2025-12-08T00:00:00+00:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "The Authority may choose to purchase software licencing form the supplier."
        },
        "renewal": {
          "description": "The Initial Term is 24 months with an optional extension of 12 months at the discretion of the Authority."
        },
        "selectionCriteria": {
          "criteria": [
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              "description": "Able to pass financial health check; must agree to buyer\u0027s standard terms and conditions",
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              "type": "technical"
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          ]
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        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
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          "amountGross": 2700000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "This is a competitive flexible procedure in three stages.\nStage 1 - Conditions of Participation (PSQ) and ITT. Bidders must be able to meet all minimum standards and must-have requirements as set out in the tender documents. Following evaluation of eligible bids, the top three highest scoring bidders may be invited to interview. There is no ability to hold dialogue with the Authority within the process but bidders may ask clarification questions through the e-tendering portal.\nStage 2 - Interview \u0026 Presentation. The interviews will be used to clarify the responses and update scoring if applicable and as appropriate.\nStage 3 - Award. The tender would be awarded to the highest scoring bidder following the interviews (if an award is made)."
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    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "https://genomicsengland.bravosolution.co.uk",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
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      ]
    },
    "tenderPeriod": {
      "endDate": "2025-10-20T17:00:00+01:00"
    },
    "title": "ITSM Tool Replacement and Configuration Management Database (CMDB)",
    "value": {
      "amount": 2250000,
      "amountGross": 2700000,
      "currency": "GBP"
    }
  }
}