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HWE Non-Emergency Patient Transport Service - EEAST

NHS Hertfordshire and West Essex Integrated Care Board

Buyer Contact Info

Buyer Name: NHS Hertfordshire and West Essex Integrated Care Board

Buyer Address: The Forum, Marlowes, Hemel Hempstead, UKH23, HP1 1DN, United Kingdom

Contact Name: Bala Balasubramaniam

Contact Email: hweicbhv.procurementteam@nhs.net

Contact Telephone: +44 1923244366

Status
Unknown
Procedure
n/a
Value
n/a
Published
25 Sep 2025, 09:06
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85100000 - Health services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

ransportation due to their medical condition and whose condition is not considered an ‘emergency’. The purpose of the Non-Emergency Patients Transport Service (NEPTS) is to provide safe, appropriate and dignified non-emergency patient transport that enables eligible patients to travel to and from healthcare settings in a reasonable time and in reasonable comfort, in appropriate vehicles with appropriately trained staff, without detriment to their condition.<br/>To confirm as per the PSR direct award process C, the existing provider is satisfying the existing contract, delivering a good service, meeting all KPIs, with no quality concerns and good outcomes and has very good feedback from patients and are likely to satisfy the new contract, and the proposed contracting arrangements are not changing from the existing contract.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-FTS-157475",
    "name": "NHS Hertfordshire and West Essex Integrated Care Board"
  },
  "date": "2025-09-25T10:06:17+01:00",
  "id": "059524-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059913",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Marlowes, Hemel Hempstead",
        "postalCode": "HP1 1DN",
        "region": "UKH23",
        "streetAddress": "The Forum"
      },
      "contactPoint": {
        "email": "hweicbhv.procurementteam@nhs.net",
        "name": "Bala Balasubramaniam",
        "telephone": "+44 1923244366"
      },
      "details": {
        "buyerProfile": "https://www.hertsandwestessex.icb.nhs.uk/",
        "url": "https://www.hertsandwestessex.icb.nhs.uk/"
      },
      "id": "GB-FTS-157475",
      "identifier": {
        "legalName": "NHS Hertfordshire and West Essex Integrated Care Board"
      },
      "name": "NHS Hertfordshire and West Essex Integrated Care Board",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "amendments": [
      {
        "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.The contract award date is 25/09/2025, and the standstill period took place between 12/09/2025 to 24/09/2025. The business case including the recommendation to award the contract under Provider Selection Regime Process C was approved by the ICB\u0027s Strategic Finace \u0026 Commissioning Committee on the 11/09/2025 and there were no recorded or potential conflicts of interest of individuals making the decision declared at this meeting.The services are intended to be provided between 01/10/2025 - 30/09/2026 for one year, with the option to extent up to 18 months. The maximum value of the new contract is \u00a313,024,800 for the period 2025/26, should the optional extension be used, the maximum contract value for the 18 months period is \u00a332,562,000.",
        "id": "1"
      }
    ],
    "classification": {
      "description": "Health services",
      "id": "85100000",
      "scheme": "CPV"
    },
    "description": "ransportation due to their medical condition and whose condition is not considered an \u2018emergency\u2019. The purpose of the Non-Emergency Patients Transport Service (NEPTS) is to provide safe, appropriate and dignified non-emergency patient transport that enables eligible patients to travel to and from healthcare settings in a reasonable time and in reasonable comfort, in appropriate vehicles with appropriately trained staff, without detriment to their condition.\u003cbr/\u003eTo confirm as per the PSR direct award process C, the existing provider is satisfying the existing contract, delivering a good service, meeting all KPIs, with no quality concerns and good outcomes and has very good feedback from patients and are likely to satisfy the new contract, and the proposed contracting arrangements are not changing from the existing contract.",
    "id": "ocds-h6vhtk-059913",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "mainProcurementCategory": "services",
    "title": "HWE Non-Emergency Patient Transport Service - EEAST"
  }
}