Continuing Healthcare Service, Digital End to End Person Management System for NHS Devon Integrated Care Board

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  "tender": {
    "description": "NHS Devon Integrated Care Board is seeking a provider who has the capability and capacity to deliver a digitalised Continuing Healthcare (CHC) end to end person management digital system, where information seamlessly flows between processes by connecting the entire lifecycle into one platform. The system needs to facilitate the services to deliver enhanced transformation across all spectrums of the service.\nDevons CHC Service provides high quality, safe care to Devon\u0027s most vulnerable Adults and Children, and currently has a combined active caseload of around 3,000 individuals. The ICB is seeking an efficient and effective digital system to manage the caseload and the inherent complexities associated with the services. Devon\u0027s caseload, plus combined legacy data is circa 3000 records.\nThe new system is in the first instance to replace two existing systems. For Devon ICB this is a replacement for an off the shelf record system. For Torbay and South Devon, there is a locally developed bespoke system that requires replacement. It is intended the new replacement system will operate for both organisations.\nOne of the key requirements for a new system will be the need for it to be sufficiently flexible to support a wide range of services outside the traditional CHC / Funded Nursing Care (FNC) / Fast Track (FT) / Continuing Care (CC) agenda. Service wide transformation will be implemented across all areas including clinical, business, performance, finance and contracting and commissioning, enabling better integration between systems across Health and Social Care is also critical.\nCHC is a unique service as it covers and links many elements of the health and social care system. Therefore, interoperability is of paramount importance, allowing for the CHC service and wider Health and Social Care teams to share and view records. This will support improved accessibility and visibility of data which in turn will enable more efficient and streamlined workflows for all teams and a better person experience.\nThe Commissioner has a maximum financial envelope available of \u00a3200,000 per annum, inclusive of VAT. The total maximum contract value for the 4-year Contract is \u00a3800,000 and (inclusive VAT). At the end of the initial contract term the Commissioner will have extension options of up to 3 years in total, made of 3 x12 month periods, which will be awarded at the commissioner\u0027s discretion, giving a maximum possible contract value of \u00a31,400,000 inclusive of VAT over 7 years if the full contract term is fulfilled.\nThe new service will go live on the 2nd of February 2026.\nThis procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of NHS Devon Integrated Care Board.",
    "id": "C366077",
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    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Continuing Healthcare Service, Digital End to End Person Management System for NHS Devon Integrated Care Board"
  }
}