Buyer Name: NHS Norfolk & Waveney Integrated Care Board
Buyer Address: County Hall, Martineau Ln, Norwich, UKH15, NR1 2DH, United Kingdom
Contact Name: Neelam Saroe
Contact Email: neelamsaroe@nhs.net
Buyer Name: NHS Norfolk & Waveney Integrated Care Board
Buyer Address: County Hall, Martineau Ln, Norwich, UKH15, NR1 2DH, United Kingdom
Contact Name: Neelam Saroe
Contact Email: neelamsaroe@nhs.net
***This is an Intention to Award Notice***<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the Provision of Dental Out of Hours Service across Kings Lynn, following a robust Competitive Process.
No linked documents found for this notice.
Lot Description: This is an intention to award notice under the competitive process.<br/><br/>The services are to provide Dental Out of Hours Services at weekends and Bank Holidays throughout the entirety of the year. Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Providers responsibility to source a premises solution for the Service Commencement date of 1st December 2025.<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the provision of Dental Out of Hours Services across Kings Lynn following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st December 2025 – 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .<br/><br/>The lifetime value of the contract is £336,545.<br/><br/>This is an existing service and has been awarded to a new provider.
Lot 1 Status: cancelled
Lot 1 Has Options: Yes
Lot 1 Options: Services are expected to commence on 1st December 2025 – 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .
Lot 1 Award Criterion (quality): Quality and Innovation
Lot 1 Award Criterion (quality): Integration, Collaboration & Service Sustainability
Lot 1 Award Criterion (quality): Improving access, reducing health inequalities and facilitating Choice
Lot 1 Award Criterion (quality): Social Value
{
"awards": [
{
"id": "060239-2025-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-162190",
"name": "Smile Care 24 Limited"
}
]
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 1
}
]
},
"buyer": {
"id": "GB-FTS-77568",
"name": "NHS Norfolk \u0026 Waveney Integrated Care Board"
},
"contracts": [
{
"awardID": "060239-2025-1",
"dateSigned": "2025-09-25T00:00:00+01:00",
"id": "060239-2025-1",
"status": "active",
"value": {
"amount": 336545.0,
"currency": "GBP"
}
}
],
"date": "2025-09-26T15:07:41+01:00",
"description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. \u003cbr/\u003e\u003cbr/\u003eThe standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 12 (midnight) on Thursday 9th October 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.\u003cbr/\u003e\u003cbr/\u003eWritten representations need to be sent via the Atamis e-tendering portal, Project Reference: C377280 - Dental Out of Hours Services for Kings Lynn.\u003cbr/\u003e\u003cbr/\u003eThe award decision makers are Primary Care Commissioning Committee, NHS Norfolk and Waveney ICB and;\u003cbr/\u003e\u003cbr/\u003eThe Project Group:\u003cbr/\u003e\u003cbr/\u003eThe evaluation panel who consisted of NHS Norfolk and Waveney Integrated Care Board personnel: -\u003cbr/\u003e\u003cbr/\u003eSenior Primary Care Commissioning Manager\u003cbr/\u003eSenior Primary Care Service Delivery Manager\u003cbr/\u003eFinance Manager\u003cbr/\u003eHead of Finance Primary Care \u0026 Corporate\u003cbr/\u003ePrimary Care Commissioning Support Officer\u003cbr/\u003ePrimary Care Commissioning Officer\u003cbr/\u003eHead of Quality East / West\u003cbr/\u003eSenior Lead Nurse\u003cbr/\u003e\u003cbr/\u003eNo conflicts of interest were identified as part of this process.\u003cbr/\u003e\u003cbr/\u003eThe Basic Selection Criteria was scored on a Pass/Fail or For Information basis. The Key Criteria were a combination of Pass/Fail or weighted questions as follows:\u003cbr/\u003e\u003cbr/\u003e1. Quality and Innovation - 50.00%\u003cbr/\u003e1.\tValue - Pass/Fail 0.00%\u003cbr/\u003e2.\tIntegration, Collaboration \u0026 Service Sustainability -28.00%\u003cbr/\u003e3.\tImproving access, reducing health inequalities and facilitating Choice - 19.00%\u003cbr/\u003e4.\tSocial Value - 3.00%\u003cbr/\u003e\u003cbr/\u003eThe weightings for the 5 key criteria were determined by the procurement panel to give appropriate relative importance to each of the sections equally in line with the commissioning expectations for the service. These were assessed on a scored basis (0-5), with the exception of the Value Key Criteria which was scored on a Pass/Fail basis, as per the evaluation criteria set out within the procurement documentation.\u003cbr/\u003e\u003cbr/\u003eThe awarded Provider has been selected as they have met all requirements of the Basic Selection Criteria and scored the highest overall out of 100 against the published Key Criteria (listed above).",
"id": "060239-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-0562a2",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "Norwich",
"postalCode": "NR1 2DH",
"region": "UKH15",
"streetAddress": "County Hall, Martineau Ln"
},
"contactPoint": {
"email": "neelamsaroe@nhs.net",
"name": "Neelam Saroe"
},
"details": {
"buyerProfile": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/",
"classifications": [
{
"description": "Body governed by public law",
"id": "BODY_PUBLIC",
"scheme": "TED_CA_TYPE"
},
{
"description": "Health",
"id": "07",
"scheme": "COFOG"
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],
"url": "https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/"
},
"id": "GB-FTS-77568",
"identifier": {
"legalName": "NHS Norfolk \u0026 Waveney Integrated Care Board"
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"name": "NHS Norfolk \u0026 Waveney Integrated Care Board",
"roles": [
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{
"address": {
"countryName": "United Kingdom",
"locality": "Slough, Buckinghamshire",
"postalCode": "SL1 8DN",
"region": "UKJ13",
"streetAddress": "Walnut Tree House Court Lane"
},
"details": {
"scale": "sme"
},
"id": "GB-FTS-162190",
"identifier": {
"legalName": "Smile Care 24 Limited"
},
"name": "Smile Care 24 Limited",
"roles": [
"supplier"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SE1 8UG",
"streetAddress": "London"
},
"details": {
"url": "https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/"
},
"id": "GB-FTS-123151",
"identifier": {
"legalName": "NHS England Independent Patient Choice and Procurement Panel"
},
"name": "NHS England Independent Patient Choice and Procurement Panel",
"roles": [
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]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"classification": {
"description": "Dental-practice services",
"id": "85131000",
"scheme": "CPV"
},
"description": "***This is an Intention to Award Notice***\u003cbr/\u003e\u003cbr/\u003eNHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the Provision of Dental Out of Hours Service across Kings Lynn, following a robust Competitive Process.",
"id": "AG25517",
"items": [
{
"additionalClassifications": [
{
"description": "Dental-practice services",
"id": "85131000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKH15"
}
],
"deliveryLocation": {
"description": "Kings Lynn"
},
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "50.00%",
"name": "Quality and Innovation",
"type": "quality"
},
{
"description": "28.00%",
"name": "Integration, Collaboration \u0026 Service Sustainability",
"type": "quality"
},
{
"description": "19.00%",
"name": "Improving access, reducing health inequalities and facilitating Choice",
"type": "quality"
},
{
"description": "3.00%",
"name": "Social Value",
"type": "quality"
},
{
"description": "Pass/Fail 0.00%",
"type": "price"
}
]
},
"description": "This is an intention to award notice under the competitive process.\u003cbr/\u003e\u003cbr/\u003eThe services are to provide Dental Out of Hours Services at weekends and Bank Holidays throughout the entirety of the year. Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Providers responsibility to source a premises solution for the Service Commencement date of 1st December 2025.\u003cbr/\u003e\u003cbr/\u003eNHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the provision of Dental Out of Hours Services across Kings Lynn following a robust Competitive Process.\u003cbr/\u003e\u003cbr/\u003eServices are expected to commence on 1st December 2025 \u2013 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .\u003cbr/\u003e\u003cbr/\u003eThe lifetime value of the contract is \u00a3336,545.\u003cbr/\u003e\u003cbr/\u003eThis is an existing service and has been awarded to a new provider.",
"hasOptions": true,
"id": "1",
"options": {
"description": "Services are expected to commence on 1st December 2025 \u2013 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months ."
},
"status": "cancelled"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "Dental Out of Hours Service across Kings Lynn"
}
}