Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services

{
  "buyer": {
    "id": "GB-PPON-PBJQ-2231-ZRPG",
    "name": "Southern Water Services Limited"
  },
  "date": "2025-09-29T13:56:42+01:00",
  "id": "060514-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-055ea9",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Worthing",
        "postalCode": "Bn13 3NX",
        "region": "UKJ27",
        "streetAddress": "Southern Water, Southern House"
      },
      "contactPoint": {
        "email": "procurement.governance@southernwater.co.uk",
        "name": "Tom Daniels",
        "telephone": "+447526977201"
      },
      "details": {
        "classifications": [
          {
            "description": "Private utility",
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.southernwater.co.uk"
      },
      "id": "GB-PPON-PBJQ-2231-ZRPG",
      "identifier": {
        "id": "PBJQ-2231-ZRPG",
        "scheme": "GB-PPON"
      },
      "name": "Southern Water Services Limited",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-02-09T23:59:59+00:00"
    },
    "description": "Southern Water is preparing to procure a single-supplier framework agreement to deliver household and non-household water efficiency audits, including the supply and installation of water-saving devices and delivery of tailored customer engagement services. The supplier will be expected to proactively identify efficiency opportunities and contribute to achieving Ofwat and regulatory water demand reduction targets.\nThe procurement will use a Competitive Flexible Procedure with negotiation in accordance with the Procurement Act 2023, and will follow a two-stage process, starting with a conditions of participation stage (PQQ).",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "accessDetails": "Tender pack will be published through Jaggaer and will include:\n- IITT\n- Contractual Document (including all schedules)\n- Conflict of Interest Document\n- Award Criteria\n- ITT Documentation\n- Commercial Bid Template\n- Detailed workscope\n- Policies \u0026 procedures\n- Information and guidance on CDP and Procurement Act 2023\nThis list is not exhaustive, and further documentation may be provided within the Tender pack",
        "documentType": "biddingDocuments",
        "id": "future"
      },
      {
        "datePublished": "2025-09-29T13:56:42+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "060514-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/060514-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-10T16:00:00+01:00"
    },
    "expressionOfInterestDeadline": "2025-10-29T16:00:00+00:00",
    "id": "Prj_7019",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Consulting services for water-supply and waste-water other than for construction",
            "id": "90713100",
            "scheme": "CPV"
          },
          {
            "description": "Energy-efficiency consultancy services",
            "id": "71314300",
            "scheme": "CPV"
          },
          {
            "description": "Sewage services",
            "id": "90400000",
            "scheme": "CPV"
          },
          {
            "description": "Plumbing consultancy services",
            "id": "71321300",
            "scheme": "CPV"
          },
          {
            "description": "Water distribution and related services",
            "id": "65100000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "There are six main scored sections to the ITT Technical Evaluation mapped to Southern Water\u0027s criteria themes. The ITT will test the bidders\u0027 approach and ability to provide Southern Water with a solution that meets Southern Water\u0027s requirements.",
              "name": "Technical Evaluation",
              "type": "quality"
            },
            {
              "description": "The commercial envelope requests Tenderers to provide total cost for service as described in the Commercial bid sheet for evaluation, and a breakdown of how this cost is achieved through a pricing matrix per line / workstream.",
              "name": "Commercial",
              "type": "cost"
            }
          ],
          "weightingDescription": "50/50 Technical \u0026 Commercial split"
        },
        "contractPeriod": {
          "endDate": "2030-02-23T23:59:59+00:00",
          "maxExtentDate": "2032-02-23T23:59:59+00:00",
          "startDate": "2026-02-23T00:00:00+00:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "Ensuring SW are utilising digital solutions and innovations to maximise water saving potential."
        },
        "renewal": {
          "description": "Optional Extension(s): +1 year (or up to +2 years), subject to performance review and evolving Regulatory landscape (e.g., Ofwat targets or PR24/PR29 impacts). This reflects:\nThe long-term behavioural change and infrastructure work required\nThe need for partnership and continuity to optimise proactive outreach and device installation\nThe alignment with multi-year performance commitments (e.g., AMP8/AMP9 planning cycles)"
        },
        "secondStage": {
          "maximumCandidates": 4
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "The top four highest scoring bidders following PQQ evaluation and moderation by SME panel will be invited to Tender. Tenderers will be scored against the evaluation criteria, as outlined in the IITT document published as part of the Tender and available to all bidders. Each question will have instructions about how to respond to the question or what evidence to upload.",
              "forReduction": true
            }
          ]
        },
        "status": "active",
        "value": {
          "amountGross": 3292856,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "acceleratedRationale": "Qualifying planned procurement notice",
      "features": "Two-stage Competitive Flexible Procedure, with Conditions of Participation Qualifying round, a shortlisting of bidders invited to ITT and a negotiation round",
      "isAccelerated": true
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "specialRegime": [
      "utilities"
    ],
    "status": "active",
    "submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at\nhttps://southernwater.bravosolution.co.uk/\nAdditional information can be obtained from the above-mentioned address\nTenders or requests to participate must be submitted electronically via\nhttps://southernwater.bravosolution.co.uk\nTenders or requests to participate must be submitted to the above-mentioned address\nIf you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "techniques": {
      "frameworkAgreement": {
        "description": "Bidding template within ITT round includes pricing matrix for contract lines to be inserted into the final agreement to be utilised for invoicing purposes. Work awarded via PO - Direct Award against contract lines.",
        "method": "withoutReopeningCompetition",
        "type": "closed"
      },
      "hasFrameworkAgreement": true
    },
    "title": "Procurement of a Framework Agreement for Household and Non-Household Water Efficiency Audits, Retrofitting Services and Customer Engagement Services",
    "value": {
      "amountGross": 3292856,
      "currency": "GBP"
    }
  }
}