Equity in Action Service

{
  "awards": [
    {
      "id": "061425-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-CHC-1153956",
          "name": "Surrey Minority Ethnic Forum"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "2",
        "measure": "smeBids",
        "relatedLot": "1",
        "value": 1
      }
    ]
  },
  "buyer": {
    "id": "GB-NHS-QXU",
    "name": "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD"
  },
  "contracts": [
    {
      "awardID": "061425-2025-1",
      "dateSigned": "2025-10-01T00:00:00+01:00",
      "id": "061425-2025-1",
      "status": "active",
      "value": {
        "amount": 114145.8,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-10-01T15:32:02+01:00",
  "description": "This is a Provider Selection Regime (PSR) Intention to Award Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. \nThe prior Intended Approach Notice 2025/S 000-056436 was published on  15 September 2025 at 9:55am.\nRepresentations by providers must be made to the relevant authority by 14th October 2025.  This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\nWritten representations should be sent to syheartlandsicb.contractsadmin@nhs.net.\nAward Decision Makers: \nAttendees of Investment and Saving Plan Executive Meeting \nNo conflicts or potential conflicts of interest have been identified.\nThe relative importance and rationale for the key criteria used to make this decision are replicated below.   One qualifying and most suitable provider only expressed interest in this service following publication of the Provider Selection Regime (PSR) Intended Approach Notice.\nImproving access, reducing health inequalities, and facilitating choice 30%\n- The premise of this service is to ensure contact, health literacy, co-production and provision of services, resources and interventions with a population in Surrey otherwise disadvantaged in accessing healthcare. \n- Ability to address this inequality, gaining trust, teaching people about potentially lifesaving care, providing training and knowledge, in a personalised inclusive approach providing cultural and religious security, to support them holistically is the core of the service and the model by which it operates.  \n- The service and this provider will prevent gaps in the delivery of care and mitigate missed opportunities for preventative initiatives across diverse communities. \n- The provider will enable choice to be more easily expressed and accommodated as a consequence of health literacy, health knowledge and education.\n- The provider will ensure improved access and reduced inequalities without which the other Key Criteria such as Value, Collaboration and Innovation lose significance as an inability to access care at all leads directly to poor outcomes.\nIntegration, Collaboration \u0026 Service Sustainability 25%\n- This service is the embodiment of integration, co-production, co-design and collaboration with communities, neighbourhoods and multi-agency services in Surrey. \nThe provider will reach out to a cohort of people who may be under-served and disadvantaged as a consequence of their education, language, environment, social attitudes in Surrey, living arrangements and potential inability to access services.\n- This provider effectively collaborates, provides outreach to enhance citizens\u0027 experience of living in Surrey and will bring services closer to home, providing for better efficiency and joined up patient care and prevention of poor health outcomes. \n- Establishing relationships between citizens with known and trusted individuals from this service will ensure interactions are regularised and can be expanded as needed.  \nThe service will provide an interface into and encouragement to engage with multi-agency coordination and will contribute to strengthening the overall healthcare experience for these communities.\nQuality and Innovation 20%\n- Quality is foundational in providing healthcare and associated services.  This provider\u0027s outreach model in a community environment, for a vulnerable cohort of people, demonstrates impressive innovation in the delivery of healthcare, training and information.  \n- The use of unconventional social communication channels and working within ethnic communities themselves rather than waiting for individuals to attend a medical setting results in a lived alternate pioneering approach. \n- The co-production and co-design approach, led by trusted members of the community, with communities, enables continual quality improvement through continued needs and outcomes analysis, service experience and co-design.\n- The service contract contains SMART quality metrics, safety initiatives, clinical governance, continual assessment and improvement along with assessment regards the highest standards of patient care.\nSocial Value 15%\n- SMEF supports and represents the needs and aspirations of a growing 23.4% ethnic minority population in Surrey. \n- SMEF provides support for over 60 grass root community groups, has built relationships between faith groups, and runs projects to help ethnic minority clusters across the county.\n- The mission of this charity is to enhance the lives of people from ethnic minority communities in and around Surrey, by actively addressing racial inequality within public services and local communities. \n- Provider service efforts are aligned with the Equality and Human Rights Commission\u0027s five key focus areas, which include employment, education, crime, living standards, and health and care.  Regards the latter, this service will directly contribute to the wellbeing of ethnic minority citizens in Surrey providing equitable access to healthcare resources, knowledge, and prevention measures, thereby fostering healthier, more resilient lives.\n- SMEF employs directly from communities within Surrey and fosters career development of people from Surrey\u0027s ethnic minority communities and inclusion health groups through training and volunteering opportunities.\nValue 10%\n- Financial value for money and sustainability is important but rated less importantly in the context of this service in order not to compromise improving access, reducing health inequalities, facilitating choice, offer a quality and innovation driven service.\n- The primary focus of this service is to reach under represented cohorts for whom engagement with clinical services may be restricted.  The wellbeing and education of these people is paramount.  \n- Efficient use of staff and resources under the model applied to this service should ensure long-term service viability while maintaining high standards.  \n- The model seeks to maximise resources, provide upskilling and varied opportunities for staff and reduce churn, the need for recruitment and training expenditure.",
  "id": "061425-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05a61e",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Woking",
        "postalCode": "GU215BH",
        "region": "UKJ25",
        "streetAddress": "Dukes Court, Duke Street"
      },
      "contactPoint": {
        "email": "syheartlandsicb.contractsadmin@nhs.net"
      },
      "details": {
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.surreyheartlands.org"
      },
      "id": "GB-NHS-QXU",
      "identifier": {
        "id": "QXU",
        "legalName": "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD",
        "scheme": "GB-NHS"
      },
      "name": "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Guildford",
        "postalCode": "GU4 7HL",
        "region": "UKJ25"
      },
      "details": {
        "scale": "large",
        "url": "https://www.smef.org.uk/"
      },
      "id": "GB-CHC-1153956",
      "identifier": {
        "id": "1153956",
        "legalName": "Surrey Minority Ethnic Forum",
        "scheme": "GB-CHC"
      },
      "name": "Surrey Minority Ethnic Forum",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Woking"
      },
      "id": "GB-FTS-128820",
      "identifier": {
        "legalName": "Surrey Heartlands ICB"
      },
      "name": "Surrey Heartlands ICB",
      "roles": [
        "reviewBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 6LH",
        "streetAddress": "Skipton House, 80 London Road"
      },
      "id": "GB-FTS-157944",
      "identifier": {
        "legalName": "NHSE"
      },
      "name": "NHSE",
      "roles": [
        "mediationBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Health services",
      "id": "85100000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The services in scope involve community engagement, co-production of solutions, outreach, health promotion, and support in navigating health systems and contain several ambitions for positive local outcomes, all of which require a provider with deep Surrey grassroots reach and trusted relationships, both with other local providers with whom they partner and with the communities served.\nThis notice is a PSR Intention to Award a Contract under the Most Suitable Provider Process.  The lifetime value of the contract is \u00a3114,145.80.\nThis is a new service awarded to a new provider.  \nServices are intended to be provided from 15th October 2025.",
    "id": "ocds-h6vhtk-05a61e",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKJ25"
          }
        ],
        "deliveryLocation": {
          "description": "NHS Surrey Heartlands ICB geography"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "100",
              "name": "Most Suitable Provider process with regard to the key criteria",
              "type": "quality"
            },
            {
              "description": "0",
              "type": "price"
            }
          ]
        },
        "description": "The services in scope involve community engagement, co-production of solutions, outreach, health promotion, and support in navigating health systems and contain several ambitions for positive local outcomes, all of which require a provider with deep Surrey grassroots reach and trusted relationships, both with other local providers with whom they partner and with the communities served.\nThe local outcome ambitions for the services within scope of delivery under this contract are described below.\n\u2022 To increase awareness of women\u0027s health within ethnic minority communities and contribute to prevention of women\u0027s health issues.\n\u2022 To enhance the quality of conversations about women\u0027s health and mental health in clinical practice with respect to cultural sensitivities.\n\u2022 To improve physical and mental health outcomes for women from ethnic minority communities.\n\u2022 To improve the mental health of women and birthing people from ethnic minority communities.\n\u2022 To prevent increased severity of mental health conditions through inclusive early intervention.\n\u2022 To support quality of referrals and efficiency of pathways into Tier 3 mental health support for women and birthing people in the perinatal period.\n\u2022 To improve the experience of healthcare service users across Surrey Heartlands.\n\u2022 To contribute to service co-production by capturing the voices of individuals from seldom heard communities and improve equity of access to health services.\n\u2022 To improve cultural awareness and competency in practice and inclusion of services and practice.\n\u2022 To support connections to women\u0027s health, diabetes, chronic vascular disease (CVD) and mental health services through community outreach advocacy/bridge of support.\n\u2022 To empower women and birthing people, children and adults to access support and build healthcare literacy.\n\u2022 To target Type 2 diabetes and CVD management education to prevent type 2 diabetes and improve outcomes.\n\u2022 Prevention for families with a history of Type 2 diabetes particularly to prevent occurrence of Type 2 diabetes in children.\nServices under the umbrella of Health Inequalities in Perinatal Health, Women\u0027s Health and Associated Mental Health are\n\u2022 Healthy Eating and Activity Culturally Inclusive Education\n\u2022 Women\u0027s 1:1 mental health provision\n\u2022 Women\u0027s Health Groups\n\u2022 Health Literacy and Health Check Outreach\n\u2022 Cultural Awareness Training\nBoth the perinatal mental health counselling and Women\u0027s Health Groups are clinical services and constitute the main elements of service provision, provided on a weekly to monthly basis. Perinatal mental health support must be provided by a qualified counsellor and the Women\u0027s Health Groups must be led by a Community Development Worker (Community development worker specialising in health and wellbeing, specifically women\u0027s health.\nCounselling, social prescribing and psycho-social mental health support means that the clinical element of this contract significantly exceeds 50%.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) Intention to Award Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 14th October 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "Equity in Action Service"
  }
}