Electronic Homecare Monitoring and Scheduling System

{
  "buyer": {
    "id": "GB-PPON-PPGY-1151-NJQN",
    "name": "Gateshead Borough Council"
  },
  "date": "2025-10-03T15:03:08+01:00",
  "id": "062220-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0528b2",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Gateshead",
        "postalCode": "NE8 1HH",
        "region": "UKC22",
        "streetAddress": "Civic Centre, Regent Terrace"
      },
      "contactPoint": {
        "email": "procurement@gateshead.gov.uk",
        "name": "Andrew M Thompson"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.gateshead.gov.uk"
      },
      "id": "GB-PPON-PPGY-1151-NJQN",
      "identifier": {
        "id": "PPGY-1151-NJQN",
        "scheme": "GB-PPON"
      },
      "name": "Gateshead Borough Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-12-10T23:59:59Z"
    },
    "description": "Gateshead Council is looking to modernise its current electronic monitoring solution for the Domiciliary Care \u0026 PRIME (People Regaining Independence by Means of Enablement) Service. Gateshead Council is committed to providing high quality social care and support services for people to enable them to remain at home as independently as possible.\nWe are seeking to procure a fully managed secure Cloud-based electronic care monitoring solution which will include a fully integrated core solution and a care worker mobile application (mobile app) that will\n\u2022\tOptimise the deployment of contracted workers\n\u2022\tReduce the time spent by Service Support Workers on visit allocation by at least 55%\n\u2022\tThe solution should eliminate duplication of tasks and processes by offering an all-in-one solution that integrates care planning and recording, medication management, and care visit scheduling. \n\u2022\tIt must streamline workflows by reducing the need for manual duplication, especially where current solutions lack full integration and fail to automatically transfer essential information.\n\u2022\tWhen data is input into the solution it must be pulled through to auto populate linked records/areas within the solution to stop the re-entering of the same data and streamline the process.\n\u2022\tMaximises workforce capacity\n\u2022\tWill provide robust reporting capabilities on service user progress, team performance, and individual worker outcomes\n\u2022\tHave the provision to keep all digital records stored within it securely.\n\u2022\tWill support the Council with quality assurance, provide evidence and reporting measures to identify outcomes and progress, enabling prompt action for any issues identified.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-10-03T15:03:08+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "062220-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/062220-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-27T12:00:00Z"
    },
    "id": "Project OPEN2025916",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Industry specific software package",
            "id": "48100000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKC22"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Cost",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Demonstration",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-12-14T23:59:59Z",
          "maxExtentDate": "2034-12-14T23:59:59Z",
          "startDate": "2025-12-15T00:00:00Z"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "The Council require a core system to provide the functionality documented in the specification but are also interested in additional functionality to create further efficiencies if deemed necessary. \nSuppliers are required to submit costings for additional functionality as part of their pricing schedule response for the Council to review. Any prices for additional functionality submitted within Suppliers\u0027 pricing schedule response is not a guarantee of any future business with the Council."
        },
        "renewal": {
          "description": "2 x 24 month options to extend"
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 525000.0,
          "amountGross": 630000.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "goods",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "Tenders must be submitted electronically via the Open system:  www.open.org. The reference is Project # OPEN2025916 Electronic Homecare Monitoring and Scheduling System",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-11-03T12:00:00Z"
    },
    "title": "Electronic Homecare Monitoring and Scheduling System",
    "value": {
      "amount": 525000.0,
      "amountGross": 630000.0,
      "currency": "GBP"
    }
  }
}