Buyer Name: Crown Commercial Service
Buyer Address: The Capital, Old Hall Street, Liverpool, UKD72, L3 9PP, United Kingdom
Contact Email: supplier@crowncommercial.gov.uk
Contact Telephone: +44 3454102222
Records Information Management, Digital Solutions and Associated Services 2 - Version 2
Buyer Contact Info
Status
active
active
Procedure
open
open
Value
500000000.0 GBP
Gross: 600000000 GBP
500000000.0 GBP
Gross: 600000000 GBP
Published
08 Oct 2025, 12:01
08 Oct 2025, 12:01
Deadline
03 Nov 2025, 15:00
03 Nov 2025, 15:00
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
services
services
CPV
48000000 - Software package and information systems
48000000 - Software package and information systems
Region
n/a
n/a
Awarded To
n/a
n/a
Official Source
Open Find a Tender
Open Find a Tender
Description
This framework is for the provision of records information management, and digital solutions, covering a wide range of services, including: ● storage ● scanning (on demand and bulk) ● shredding, destruction and disposal ● digital workflow solutions ● hybrid mail, inbound and outbound mail and data entry services ● cloud based hosting (SaaS)solution ● 3rd party interim technical resources ● specialist records management services supporting Public Records Act (cataloging, listing, appraisal and selection, sensitivity review and record preparation services) ● NHS Preparation of Patient Record Preparation services Details of previous procurement notices and pre-market engagement relating to the RM6346 Records Information Management, Digital Solutions and Associated Services 2 framework can be found at https://www.find-tender.service.gov.uk/Search under Procurement identifier (OCID): ocds-h6vhtk-0503c8.
Linked Documents
Select a document to preview.
Opportunity Context
More Information Links
External Link: https://www.find-tender.service.gov.uk/Notice/063279-2025
Link Description: Tender notice on Find a Tender
Lots
Lot Title: Records Information Management Services
Lot Description: Records Information Management Services 1. Off Site RIM Services 2. Off Site Inactive Records 3. On/Off Site Secure Shredding, Destruction & Disposal 4. On/Off/Combination RIM Services 5. On/Off Site Scanning Services A framework contract will be awarded to a maximum of 6 bidders for Lot 1.
Lot 1 Status: active
Lot 1 Value: GBP 100,000,000
Lot 1 Value (Gross): GBP 120,000,000
Lot 1 Contract Start: 2026-03-23T00:00:00Z
Lot 1 Contract End: 2030-03-22T23:59:59Z
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Social Value Delivery (10%)
Lot 1 Award Criterion (quality): Contract Management (15%)
Lot 1 Award Criterion (quality): Supporting Buyers entering and exiting Call-Off Contracts (25%)
Lot 1 Award Criterion (price): Price (50%)
Lot Title: Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services
Lot Description: Combined Digital Workflow, Cloud Based Hosting and Records Information Management Services 1. Digital Workflow 2. Cloud Based Hosting 3. Scanning 4. Interim Technical Resources 5. Off Site RIM Services 6. Off Site Storage of Inactive Records 7. Secure Shredding, Destruction & Disposal 8. Off/On Site Combined RIM Services A framework contract will be awarded to a maximum of 6 bidders for Lot 2.
Lot 2 Status: active
Lot 2 Value: GBP 250,000,000
Lot 2 Value (Gross): GBP 300,000,000
Lot 2 Contract Start: 2026-03-23T00:00:00Z
Lot 2 Contract End: 2030-03-22T23:59:59Z
Lot 2 SME Suitable: Yes
Lot 2 Award Criterion (quality): Social Value Delivery (10%)
Lot 2 Award Criterion (quality): Contract Management (15%)
Lot 2 Award Criterion (quality): Supporting Buyers entering and exiting Call-Off Contracts (25%)
Lot 2 Award Criterion (price): Price (50%)
Lot Title: Full Management of National Health Service (NHS) Patient Records (Off Site)
Lot Description: Full Management of National Health Service (NHS) Patient Records (Off Site) 1. Clinic Prep & Mgmt of NHS Patient Records 2. Digitisation of Patient records 3. Off Site Storage 4. 3rd Party Interim Resources Scanning Services 5. On Site managed Service 6. Shredding, Destruction & Disposal (On/Off Site) A framework contract will be awarded to a maximum of 6 bidders for Lot 3
Lot 3 Status: active
Lot 3 Value: GBP 100,000,000
Lot 3 Value (Gross): GBP 120,000,000
Lot 3 Contract Start: 2026-03-23T00:00:00Z
Lot 3 Contract End: 2030-03-22T23:59:59Z
Lot 3 SME Suitable: Yes
Lot 3 Award Criterion (quality): Social Value Delivery (10%)
Lot 3 Award Criterion (quality): Contract Management (15%)
Lot 3 Award Criterion (quality): Supporting Buyers entering and exiting Call-Off Contracts (25%)
Lot 3 Award Criterion (price): Price (50%)
Lot Title: Specialist Records Management Services
Lot Description: Specialist Records Management Services 1. Listing 2. Cataloguing 3. Appraisal & Selection 4. Sensitivity Review 5. Records Preparation A framework contract will be awarded to a maximum of 4 bidders for Lot 4.
Lot 4 Status: active
Lot 4 Value: GBP 50,000,000
Lot 4 Value (Gross): GBP 60,000,000
Lot 4 Contract Start: 2026-03-23T00:00:00Z
Lot 4 Contract End: 2030-03-22T23:59:59Z
Lot 4 SME Suitable: Yes
Lot 4 Award Criterion (quality): Social Value Delivery (10%)
Lot 4 Award Criterion (quality): Contract Management (15%)
Lot 4 Award Criterion (quality): Specialist Records Management Services (25%)
Lot 4 Award Criterion (price): Price (50%)
Documents
Document Description: Not published
Document Description: Tender notice on Find a Tender
Raw Notice JSON
Expand raw payload
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"criteria": [
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u0027s requirement, response guidance and marking scheme",
"name": "Social Value Delivery",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u0027s requirement, response guidance and marking scheme",
"name": "Contract Management",
"numbers": [
{
"number": 15,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u0027s requirement, response guidance and marking scheme",
"name": "Specialist Records Management Services",
"numbers": [
{
"number": 25,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u0027s requirement, response guidance and marking scheme",
"name": "Price",
"numbers": [
{
"number": 50,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-03-22T23:59:59Z",
"startDate": "2026-03-23T00:00:00Z"
},
"description": "Specialist Records Management Services\n1. Listing\n2. Cataloguing\n3. Appraisal \u0026 Selection\n4. Sensitivity Review\n5. Records Preparation\nA framework contract will be awarded to a maximum of 4 bidders for Lot 4.",
"id": "4",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Specialist Records Management Services",
"value": {
"amount": 50000000,
"amountGross": 60000000,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"participationFees": [
{
"description": "The Supplier will pay, excluding VAT, 0.5% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.",
"id": "ocds-h6vhtk-05aa81",
"relativeValue": {
"monetaryValue": "award",
"proportion": 0.005
},
"type": [
"win"
]
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "active",
"submissionMethodDetails": "https://crowncommercialservice.bravosolution.co.uk",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"techniques": {
"frameworkAgreement": {
"buyerCategories": "Refer to RM6346 Records Information Management, Digital Solutions and Associated Services - Customer List for details of contracting authorities that may use the framework.",
"description": "Refer to Framework Schedule 7 - Call-Off Award Procedure for details of the competitive selection processes for the award of contracts under this framework.\nIn the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged.\" and this should go in the lot descriptions the rest is covered in the ITT The Authority also reserves the right to extend Lots by varying durations.",
"maximumParticipants": 22,
"method": "withAndWithoutReopeningCompetition",
"type": "open"
},
"hasFrameworkAgreement": true
},
"tenderPeriod": {
"endDate": "2025-11-03T15:00:00Z"
},
"title": "Records Information Management, Digital Solutions and Associated Services 2 - Version 2",
"value": {
"amount": 500000000,
"amountGross": 600000000,
"currency": "GBP"
}
}
}