Framework to provide Supply Agency Staff Services

{
  "buyer": {
    "id": "GB-COH-06969741",
    "name": "HEART ACADEMIES TRUST"
  },
  "date": "2025-10-10T15:00:04+01:00",
  "id": "064240-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05abb2",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PVCR-6312-NPXW",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Bedford",
        "postalCode": "MK42 9TR",
        "region": "UKH24",
        "streetAddress": "Bedford Academy"
      },
      "contactPoint": {
        "email": "procurement@heartacademiestrust.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-COH-06969741",
      "identifier": {
        "id": "06969741",
        "scheme": "GB-COH"
      },
      "name": "HEART ACADEMIES TRUST",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PXYJ-6338-PQDD",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Chester",
        "postalCode": "CH3 5UU",
        "region": "UKD63",
        "streetAddress": "Dee House"
      },
      "contactPoint": {
        "email": "procurement@heartacademiestrust.co.uk"
      },
      "details": {
        "url": "https://www.value-match.co.uk/"
      },
      "id": "GB-COH-08522031",
      "identifier": {
        "id": "08522031",
        "scheme": "GB-COH"
      },
      "name": "VALUE MATCH SERVICES LTD",
      "roleDetails": "The Contracting Authority have appointed Value Match Services to act as the delivery partner for this project as part of its wider shared service, from sourcing activity through to ongoing management and assurance of the Framework and its appointed Suppliers.",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-12-19T23:59:59Z"
    },
    "description": "HEART Academies Trust is establishing a multi lotted Framework Agreement to support the recruitment of temporary, permanent, and fixed-term teaching and non-teaching staff across educational settings in the UK. This includes but is not limited to schools, colleges, nurseries, pupil referral units, and children\u0027s centres.\nThe Framework is designed to provide participating Contracting Authorities with a fair, transparent, and cost-effective solution for engaging supply staff. The Contracting Authority intends to operate the Framework for a maximum duration of eight (8) years, with the intention to re-open the Framework on an annual basis to allow for the inclusion of new suppliers and ensure continued value and compliance. A Re-Opening Notice will be published detailing the scope of services, eligibility criteria, submission deadlines and evaluation methodology.\n-\tThe following types of Suppliers can apply/re-apply\no\tNew suppliers not previously included\no\tPreviously unsuccessful suppliers\no\tExisting suppliers seeking to expand or revise their offering\nSuppliers meeting the criteria will be added to the Framework and become eligible for selection in Direct Awards or Mini Competitions.\nWhilst all lots include the option for the Customer to access permanent recruitment, the expectation is that this will be minimal therefore this Tender is primarily focused on supply teachers, education support staff and other temporary staffing services.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "description": "Registering for access:\nThis procurement will be managed electronically via the eSourcing suite, Cimple. This will be the route for sharing all information and communicating with bidders. If you have recently registered on Cimple for another HEART procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal.\nUse the following link for information on how register and use the eSourcing tool: https://cimple.uk/login?intendedUrl=/list/all and click sign up. \nFor assistance please contact the Cimple Help desk \nEmail: support@cimple.uk\nHours: 9 AM - 5 PM\nContact form: https://cimple.uk/contact",
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://cimple.uk/detail/493282"
      },
      {
        "datePublished": "2025-10-10T15:00:04+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "064240-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/064240-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-27T12:00:00Z"
    },
    "id": "ocds-h6vhtk-05abb2",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Business services: law, marketing, consulting, recruitment, printing and security",
            "id": "79000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Business services: law, marketing, consulting, recruitment, printing and security",
            "id": "79000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      },
      {
        "additionalClassifications": [
          {
            "description": "Business services: law, marketing, consulting, recruitment, printing and security",
            "id": "79000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "3",
        "relatedLot": "3"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "Please refer to breakdown of quality questions within the ITT",
              "name": "Quality Questions",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Please refer to the quality questions within the Tender Pack",
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-01-04T23:59:59Z",
          "maxExtentDate": "2034-01-04T23:59:59Z",
          "startDate": "2026-01-05T00:00:00Z"
        },
        "description": "The appointed Supplier will be responsible for delivering recruitment services for the provision of supply teachers, education support staff, and other temporary and permanent staffing requirements. This will include:\n\u2022\tTemporary assignments via employment agencies\n\u2022\tFixed-term employment via employment agencies\n\u2022\tPermanent employment via employment agencies\nThe Supplier must remain informed of developments within the recruitment sector, including changes in policy, legislation, and best practice. Ongoing compliance with relevant regulations-such as the Agency Workers Regulations (AWR), IR35, and National Minimum Wage-is essential.\nAdditionally, the Supplier is required to hold and maintain certification from a recognised Accreditation Body and ensure that any regulatory or market changes are promptly communicated to the Contracting Authority. Where necessary, appropriate adjustments must be made to internal processes and procedures to reflect such changes.",
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "The Contracting Authority intends to operate the Framework for a maximum duration of eight (8) years, with the intention to re-open the Framework on an annual basis to allow for the inclusion of new suppliers and ensure continued value and compliance. A Re-Opening Notice will be published detailing the scope of services, eligibility criteria, submission deadlines and evaluation methodology.\n-\tThe following types of Suppliers can apply/re-apply\no\tNew suppliers not previously included\no\tPreviously unsuccessful suppliers\no\tExisting suppliers seeking to expand or revise their offering\nSuppliers meeting the criteria will be added to the Framework and become eligible for selection in Direct Awards or Mini Competitions"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "As defined within the tender pack",
              "type": "economic"
            },
            {
              "description": "As defined within the tender pack",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Direct Provision",
        "value": {
          "amount": 425000000,
          "amountGross": 510000000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "Please refer to the tender pack for a breakdown",
              "name": "Quality Questions",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Please refer to the tender pack for the question breakdown",
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-01-04T23:59:59Z",
          "maxExtentDate": "2034-01-04T23:59:59Z",
          "startDate": "2026-01-05T00:00:00Z"
        },
        "description": "Managed service requirements of supply teachers, education support staff and other temporary, fixed term or permanent staffing services.\nThe Contracting Authority is seeking a Managed Service Provider (MSP) to deliver comprehensive recruitment services that meet its workforce requirements. This includes the sourcing, engagement, and administration of supply teachers, education support staff, and other temporary, fixed term or permanent personnel through standardised processes and the effective use of technology.\nThe appointed Master Vendor will be solely responsible for delivering recruitment services and managing the entire supply chain. This includes:\n\u2022\tTemporary assignments via employment agencies\n\u2022\tFixed-term employment via employment agencies\n\u2022\tPermanent employment via employment agencies\nThe Supplier may fulfil staffing requirements directly from its own resource pool and may also manage additional supply through an approved and accredited supply chain. Where appropriate, the Supplier may establish and manage a talent pool on behalf of the Contracting Authority. Workers sourced via this pool may be employed either by the Employment Business or directly by the Contracting Authority.\nThe Contracting Authority will contract with the Master Vendor, who will retain full responsibility for the performance and compliance of its supply chain.\nThe Supplier must hold and maintain certification from a recognised Accreditation Body and ensure full compliance with all applicable legislation and regulatory requirements, including but not limited to the Agency Workers Regulations (AWR), IR35, and National Minimum Wage.\nThe Supplier is expected to remain up to date with changes in recruitment practices, market conditions, and relevant policies and legislation. Any such changes must be communicated promptly to the Contracting Authority, with necessary adjustments made to operational processes and procedures.",
        "hasRenewal": true,
        "id": "2",
        "renewal": {
          "description": "The Contracting Authority intends to operate the Framework for a maximum duration of eight (8) years, with the intention to re-open the Framework on an annual basis to allow for the inclusion of new suppliers and ensure continued value and compliance. A Re-Opening Notice will be published detailing the scope of services, eligibility criteria, submission deadlines and evaluation methodology.\n-\tThe following types of Suppliers can apply/re-apply\no\tNew suppliers not previously included\no\tPreviously unsuccessful suppliers\no\tExisting suppliers seeking to expand or revise their offering\nSuppliers meeting the criteria will be added to the Framework and become eligible for selection in Direct Awards or Mini Competitions"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "As defined within the tender pack",
              "type": "economic"
            },
            {
              "description": "As defined within the tender pack",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Master Vendor",
        "value": {
          "amount": 297500000,
          "amountGross": 357000000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Pricing",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "Please refer to the quality questions in the tender pack",
              "name": "Quality Questions",
              "numbers": [
                {
                  "number": 50,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Please refer to the quality questions in the tender pack",
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-01-04T23:59:59Z",
          "maxExtentDate": "2034-01-04T23:59:59Z",
          "startDate": "2026-01-05T00:00:00Z"
        },
        "description": "The Contracting Authority is seeking a Neutral Vendor to deliver managed recruitment services for supply teachers, education support staff, and other temporary staffing needs. The appointed Supplier will take full responsibility for meeting the Contracting Authority\u0027s workforce requirements.\nAs a Neutral Vendor, the Supplier will not directly supply workers from its own organisation and may only source up to 20% of workers through affiliated businesses. All other staffing requirements must be fulfilled via an approved and accredited supply chain.\nThe Supplier will manage the provision of staff for:\n\u2022\tTemporary assignments via employment businesses\n\u2022\tFixed-term employment via employment agencies\n\u2022\tPermanent employment via employment agencies\nThe Supplier may establish and manage a talent pool on behalf of the Contracting Authority. Workers sourced through this pool may be employed either by the Employment Business or directly by the Contracting Authority.\nThe Contracting Authority will enter into a contract with the Neutral Vendor, who will be fully responsible for the performance and compliance of its supply chain.\nAll supply agencies within the Suppliers supply chain must hold certification from an approved Accreditation Body. The Supplier managing the supply chain is responsible for ensuring that all participating Suppliers are appropriately accredited and ensure full compliance with all relevant legislation and regulatory requirements, including but not limited to the Agency Workers Regulations (AWR), IR35, and National Minimum Wage.\nThe Supplier is expected to remain informed of changes in recruitment practices, market conditions, and applicable policies and legislation. Any such changes must be communicated promptly to the Contracting Authority, with necessary updates made to operational processes and procedures.",
        "hasRenewal": true,
        "id": "3",
        "renewal": {
          "description": "The Contracting Authority intends to operate the Framework for a maximum duration of eight (8) years, with the intention to re-open the Framework on an annual basis to allow for the inclusion of new suppliers and ensure continued value and compliance. A Re-Opening Notice will be published detailing the scope of services, eligibility criteria, submission deadlines and evaluation methodology.\n-\tThe following types of Suppliers can apply/re-apply\no\tNew suppliers not previously included\no\tPreviously unsuccessful suppliers\no\tExisting suppliers seeking to expand or revise their offering\nSuppliers meeting the criteria will be added to the Framework and become eligible for selection in Direct Awards or Mini Competitions"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "As defined within the tender pack",
              "type": "economic"
            },
            {
              "description": "As defined within the tender pack",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Neutral Vendor",
        "value": {
          "amount": 127500000,
          "amountGross": 153000000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "participationFees": [
      {
        "description": "0.9% Volume Based Rebate based on total cost of all invoices associated with any contract award on the framework",
        "id": "ocds-h6vhtk-05abb2",
        "relativeValue": {
          "monetaryValue": "award",
          "proportion": 0.009
        },
        "type": [
          "win"
        ]
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "https://cimple.uk/detail/493282",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "techniques": {
      "frameworkAgreement": {
        "buyerCategories": "Open to all Public Sector Contracting Authorities.",
        "description": "Please refer to Tender Pack - specifically detailed within the ITT document.",
        "isOpenFrameworkScheme": true,
        "method": "withAndWithoutReopeningCompetition",
        "openFrameworkSchemeEndDate": "2034-01-04T23:59:59Z",
        "type": "open"
      },
      "hasFrameworkAgreement": true
    },
    "tenderPeriod": {
      "endDate": "2025-11-10T12:00:00Z"
    },
    "title": "Framework to provide Supply Agency Staff Services",
    "value": {
      "amount": 850000000,
      "amountGross": 1020000000,
      "currency": "GBP"
    }
  }
}