Strategic Partner - Target Operating Model for Digitisation

{
  "buyer": {
    "id": "GB-PPON-PDQZ-1442-RZTZ",
    "name": "Stoke on Trent City Council"
  },
  "date": "2025-10-10T15:09:38+01:00",
  "id": "064245-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05a84e",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Stoke-on-Trent",
        "postalCode": "ST4 1HH",
        "region": "UKG23",
        "streetAddress": "Civic Centre, Glebe Street"
      },
      "contactPoint": {
        "email": "categorymanagement@stoke.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PDQZ-1442-RZTZ",
      "identifier": {
        "id": "PDQZ-1442-RZTZ",
        "scheme": "GB-PPON"
      },
      "name": "Stoke on Trent City Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "aboveThreshold": false,
    "amendments": [
      {
        "description": "This notice replaces a previous opportunity (Notice ID: 2025/S 000-062329, reference CDO/2025/268), which has been withdrawn to ensure compliance with the Procurement Act 2023. The requirement for Cyber Essentials Plus certification has been clarified within the Invitation To Tender (ITT).  As this is a selection-only stage with no pricing or scored responses required, a shortened submission period has been applied. No other material changes have been made to the procurement documents.",
        "id": "064245-2025"
      }
    ],
    "description": "This procurement will follow a two-stage process under a below-threshold open competition. Stage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability. Shortlisted suppliers will then be invited to submit a full tender response in Stage 2.\nEngagement of a strategic partner to co-develop and implement a comprehensive Target Operating Model (TOM) for business support and administrative functions across the organisation. The initiative will focus on streamlining internal operations, reducing manual processing, and modernising service delivery through ethical and effective use of automation.\nThe partner would be engaged in 2 phases; to review and identify the opportunities and then to support the deployment of relevant technology into the organisation.\nThe outcome expected in the first phase would be a target operating model identifying where AI and digital could automate processes or services.",
    "documents": [
      {
        "datePublished": "2025-10-10T15:09:38+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "064245-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/064245-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-23T12:00:00+01:00"
    },
    "id": "CDO/2025/268",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Systems and technical consultancy services",
            "id": "72220000",
            "scheme": "CPV"
          },
          {
            "description": "Business and management consultancy services",
            "id": "79410000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG23"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "description": "This procurement will follow a two-stage process under a below-threshold open competition.\nStage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability.\nShortlisted suppliers will then be invited to submit a full tender response in Stage 2.\nThe contract will be awarded to the Most Advantageous Tender (MAT), evaluated against the following criteria:\nTechnical and change management expertise\nValue for money and return on investment\nCommitment to capability building and co-delivery\nFull details of the evaluation methodology and scoring will be provided in the  Stage 2 Invitation to Tender (ITT) documents."
        },
        "contractPeriod": {
          "endDate": "2026-05-01T23:59:59+01:00",
          "startDate": "2025-11-01T00:00:00Z"
        },
        "id": "1",
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Legal and financial capacity conditions of participation\nCapacity conditions are included within the tender questionnaire\nTechnical ability conditions of participation\nEquivalent qualifications and standards are included within the tender questionnaire"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 104166.67,
          "amountGross": 125000.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "For full access to tender documents go to https://procontract.due-north.com/Advert?advertId=e88c0235-74a0-f011-813a-005056b64545\u0026p=08c1102f-61ba-e711-80e6-005056b64545",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "tenderPeriod": {
      "endDate": "2025-10-24T12:00:00+01:00"
    },
    "title": "Strategic Partner - Target Operating Model for Digitisation",
    "value": {
      "amount": 104166.67,
      "amountGross": 125000.0,
      "currency": "GBP"
    }
  }
}