Buyer Name: Tower Hamlets
Buyer Address: New Town Hall, 160 Whitechapel Road London, London, UKI42, E1 1BJ, United Kingdom
Contact Name: Ms Morgan Hughes
Contact Email: Morgan.Hughes@towerhamlets.gov.uk
Contact Telephone: +44 2073644099
HAC5988 TOWER HAMLETS SINGLE HOMELESS HOSTELS
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
6061073.1 GBP
6061073.1 GBP
Published
14 Oct 2025, 18:53
14 Oct 2025, 18:53
Deadline
n/a
n/a
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
services
services
CPV
98000000 - Other community, social and personal services
98000000 - Other community, social and personal services
Region
n/a
n/a
Awarded To
The Salvation Army Trustee Company, Providence Row Housing Association
The Salvation Army Trustee Company, Providence Row Housing Association
Official Source
Open Find a Tender
Open Find a Tender
Description
The London Borough of Tower Hamlets is inviting tenders for the provision of Single homeless Hostels. Integrated Commissioning is seeking to competitively tender five new contracts for the delivery of this housing related support (HRS) services for 341 single homeless people across the Borough. This Tender consist of 5 Lots • Lot 1 Medium-High Support Male Only (Founders House, 123 units) • Lot 2 Medium-High Support Female Only (Riverside House, 60 units) • Lot 3 High-Complex Support Mixed Hostel (minimum of 87 units) Bidder must have own building/buildings to deliver the support service from • Lot 4 CQC Registered Male Only Wet Hostel (minimum of 35 units) Bidder must have own building/buildings to deliver the support service from • Lot 5 Long-stay Mixed Hostel with Support (minimum of 33 units) Bidder must have own building/buildings to deliver the support service from. The contract period is 3 years with three optional 1 yr extensions.
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot Title: Medium-High Support Male Only
Lot Description: The provider will offer 123 units of supported accommodation for men. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies.
Lot 1 Status: cancelled
Lot 1 Has Options: No
Lot 1 Award Criterion (quality): Quality
Lot 1 Award Criterion (quality): Social Value
Lot Title: Lot 2 Medium-High Support Female Only (Riverside Complex)
Lot Description: The provider will offer 60 units of supported accommodation for women. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3-5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies
Lot 2 Status: cancelled
Lot 2 Has Options: No
Lot 2 Award Criterion (quality): Quality
Lot 2 Award Criterion (quality): Social Value
Lot Title: Lot 3 High-Complex Support Mixed Hostel
Lot Description: The provider will offer a minimum of 87 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies
Lot 3 Status: cancelled
Lot 3 Has Options: No
Lot 3 Award Criterion (quality): Quality
Lot 3 Award Criterion (quality): Presentation
Lot 3 Award Criterion (quality): Social Value
Lot Title: Lot 4 CQC Registered Male Only Wet Hostel
Lot Description: The provider will offer a minimum of 35 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. In addition the service will need to provide 25 enhanced cleaning/ personal care type hours to respond to service user needs Out of hours cover will be available to the staff in the support service at times of emergencies.
Lot 4 Status: cancelled
Lot 4 Has Options: No
Lot 4 Award Criterion (quality): Quality
Lot 4 Award Criterion (quality): Social Value
Lot 4 Award Criterion (quality): Presentation
Lot Title: Lot 5 Long-stay Mixed Hostel with Support
Lot Description: The provider will offer a minimum of 33 units of supported accommodation for men and women in a building or buildings identified by the bidder. The support service will be provided 24 hours a day, seven days a week, for 365 days a year. A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning. There will be a minimum of two staff on shift at any one time across the service. Residents will receive a minimum of 3- 5 flexible hours of support to each week. Out of hours cover will be available to the staff in the support service at times of emergencies
Lot 5 Status: cancelled
Lot 5 Has Options: No
Lot 5 Award Criterion (quality): Quality
Lot 5 Award Criterion (quality): Social Value
Lot 5 Award Criterion (quality): Presentation
Raw Notice JSON
Expand raw payload
{
"awards": [
{
"id": "065390-2025-HAC5988-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-135465",
"name": "The Salvation Army Trustee Company"
}
]
},
{
"id": "065390-2025-HAC5988-2",
"relatedLots": [
"2"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-135465",
"name": "The Salvation Army Trustee Company"
}
]
},
{
"id": "065390-2025-HAC5988-3",
"relatedLots": [
"3"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-153733",
"name": "Providence Row Housing Association"
}
]
},
{
"id": "065390-2025-HAC5998-4",
"relatedLots": [
"4"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-153733",
"name": "Providence Row Housing Association"
}
]
},
{
"id": "065390-2025-HAC5988-5",
"relatedLots": [
"5"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-153733",
"name": "Providence Row Housing Association"
}
]
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 1
},
{
"id": "6",
"measure": "bids",
"relatedLot": "2",
"value": 3
},
{
"id": "11",
"measure": "bids",
"relatedLot": "3",
"value": 1
},
{
"id": "16",
"measure": "bids",
"relatedLot": "4",
"value": 1
},
{
"id": "21",
"measure": "bids",
"relatedLot": "5",
"value": 1
},
{
"id": "2",
"measure": "smeBids",
"relatedLot": "1",
"value": 0
},
{
"id": "7",
"measure": "smeBids",
"relatedLot": "2",
"value": 1
},
{
"id": "12",
"measure": "smeBids",
"relatedLot": "3",
"value": 1
},
{
"id": "17",
"measure": "smeBids",
"relatedLot": "4",
"value": 1
},
{
"id": "22",
"measure": "smeBids",
"relatedLot": "5",
"value": 1
},
{
"id": "3",
"measure": "foreignBidsFromEU",
"relatedLot": "1",
"value": 0
},
{
"id": "8",
"measure": "foreignBidsFromEU",
"relatedLot": "2",
"value": 0
},
{
"id": "13",
"measure": "foreignBidsFromEU",
"relatedLot": "3",
"value": 0
},
{
"id": "18",
"measure": "foreignBidsFromEU",
"relatedLot": "4",
"value": 0
},
{
"id": "23",
"measure": "foreignBidsFromEU",
"relatedLot": "5",
"value": 0
},
{
"id": "4",
"measure": "foreignBidsFromNonEU",
"relatedLot": "1",
"value": 0
},
{
"id": "9",
"measure": "foreignBidsFromNonEU",
"relatedLot": "2",
"value": 0
},
{
"id": "14",
"measure": "foreignBidsFromNonEU",
"relatedLot": "3",
"value": 0
},
{
"id": "19",
"measure": "foreignBidsFromNonEU",
"relatedLot": "4",
"value": 0
},
{
"id": "24",
"measure": "foreignBidsFromNonEU",
"relatedLot": "5",
"value": 0
},
{
"id": "5",
"measure": "electronicBids",
"relatedLot": "1",
"value": 1
},
{
"id": "10",
"measure": "electronicBids",
"relatedLot": "2",
"value": 3
},
{
"id": "15",
"measure": "electronicBids",
"relatedLot": "3",
"value": 1
},
{
"id": "20",
"measure": "electronicBids",
"relatedLot": "4",
"value": 1
},
{
"id": "25",
"measure": "electronicBids",
"relatedLot": "5",
"value": 1
}
]
},
"buyer": {
"id": "GB-FTS-99595",
"name": "Tower Hamlets"
},
"contracts": [
{
"awardID": "065390-2025-HAC5988-1",
"dateSigned": "2024-09-24T00:00:00+01:00",
"id": "065390-2025-HAC5988-1",
"status": "active",
"value": {
"amount": 6061073.1,
"currency": "GBP"
}
},
{
"awardID": "065390-2025-HAC5988-2",
"dateSigned": "2025-02-10T00:00:00Z",
"id": "065390-2025-HAC5988-2",
"status": "active",
"value": {
"amount": 3567408,
"currency": "GBP"
}
},
{
"awardID": "065390-2025-HAC5988-3",
"dateSigned": "2024-09-24T00:00:00+01:00",
"id": "065390-2025-HAC5988-3",
"status": "active",
"value": {
"amount": 4082509.26,
"currency": "GBP"
}
},
{
"awardID": "065390-2025-HAC5998-4",
"dateSigned": "2024-09-24T00:00:00+01:00",
"id": "065390-2025-HAC5998-4",
"status": "active",
"value": {
"amount": 3715560.0,
"currency": "GBP"
}
},
{
"awardID": "065390-2025-HAC5988-5",
"dateSigned": "2024-09-24T00:00:00+01:00",
"id": "065390-2025-HAC5988-5",
"status": "active",
"value": {
"amount": 2040319.62,
"currency": "GBP"
}
}
],
"date": "2025-10-14T19:53:04+01:00",
"id": "065390-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-046f9a",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "E1 1BJ",
"region": "UKI42",
"streetAddress": "New Town Hall, 160 Whitechapel Road London"
},
"contactPoint": {
"email": "Morgan.Hughes@towerhamlets.gov.uk",
"name": "Ms Morgan Hughes",
"telephone": "+44 2073644099"
},
"details": {
"buyerProfile": "http://www.towerhamlets.gov.uk",
"classifications": [
{
"description": "Regional or local authority",
"id": "REGIONAL_AUTHORITY",
"scheme": "TED_CA_TYPE"
},
{
"description": "General public services",
"id": "01",
"scheme": "COFOG"
}
],
"url": "http://www.towerhamlets.gov.uk"
},
"id": "GB-FTS-99595",
"identifier": {
"legalName": "Tower Hamlets"
},
"name": "Tower Hamlets",
"roles": [
"buyer"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SE5 8FJ",
"region": "UKI42",
"streetAddress": "1 Champion Park"
},
"details": {
"scale": "large"
},
"id": "GB-FTS-135465",
"identifier": {
"legalName": "The Salvation Army Trustee Company"
},
"name": "The Salvation Army Trustee Company",
"roles": [
"supplier"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "E2 6HD",
"region": "UKI",
"streetAddress": "15a Kelsey Street"
},
"details": {
"scale": "sme"
},
"id": "GB-FTS-153733",
"identifier": {
"legalName": "Providence Row Housing Association"
},
"name": "Providence Row Housing Association",
"roles": [
"supplier"
]
},
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "WC2A 2LL",
"streetAddress": "High Court of England and Wales , The Strand"
},
"id": "GB-FTS-161896",
"identifier": {
"legalName": "High Court of England and Wales"
},
"name": "High Court of England and Wales",
"roles": [
"reviewBody"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"classification": {
"description": "Social work services with accommodation",
"id": "85311000",
"scheme": "CPV"
},
"coveredBy": [
"GPA"
],
"description": "The London Borough of Tower Hamlets is inviting tenders for the provision of Single homeless Hostels. Integrated Commissioning is seeking to competitively tender five new contracts for the delivery of this housing related support (HRS) services for 341 single homeless people across the Borough.\nThis Tender consist of 5 Lots\n\u2022 Lot 1 Medium-High Support Male Only (Founders House, 123 units)\n\u2022 Lot 2 Medium-High Support Female Only (Riverside House, 60 units)\n\u2022 Lot 3 High-Complex Support Mixed Hostel (minimum of 87 units) Bidder must have own building/buildings to deliver the support service from\n\u2022 Lot 4 CQC Registered Male Only Wet Hostel (minimum of 35 units) Bidder must have own building/buildings to deliver the support service from\n\u2022 Lot 5 Long-stay Mixed Hostel with Support (minimum of 33 units) Bidder must have own building/buildings to deliver the support service from.\nThe contract period is 3 years with three optional 1 yr extensions.",
"id": "DN728025",
"items": [
{
"additionalClassifications": [
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKI"
}
],
"id": "1",
"relatedLot": "1"
},
{
"additionalClassifications": [
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKI"
}
],
"id": "2",
"relatedLot": "2"
},
{
"additionalClassifications": [
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKI"
}
],
"id": "3",
"relatedLot": "3"
},
{
"additionalClassifications": [
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKI"
}
],
"id": "4",
"relatedLot": "4"
},
{
"additionalClassifications": [
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"region": "UKI"
}
],
"id": "5",
"relatedLot": "5"
}
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "60",
"name": "Quality",
"type": "quality"
},
{
"description": "10",
"name": "Social Value",
"type": "quality"
},
{
"description": "30",
"type": "price"
}
]
},
"description": "The provider will offer 123 units of supported accommodation for men.\nThe support service will be provided 24 hours a day, seven days a week, for 365 days a year.\nA core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.\nThere will be a minimum of two staff on shift at any one time across the service.\nResidents will receive a minimum of 3- 5 flexible hours of support to each week.\nOut of hours cover will be available to the staff in the support service at times of emergencies.",
"hasOptions": false,
"id": "1",
"status": "cancelled",
"title": "Medium-High Support Male Only"
},
{
"awardCriteria": {
"criteria": [
{
"description": "60",
"name": "Quality",
"type": "quality"
},
{
"description": "10",
"name": "Social Value",
"type": "quality"
},
{
"description": "30",
"type": "price"
}
]
},
"description": "The provider will offer 60 units of supported accommodation for women.\nThe support service will be provided 24 hours a day, seven days a week, for 365 days a year.\nA core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.\nThere will be a minimum of two staff on shift at any one time across the service.\nResidents will receive a minimum of 3-5 flexible hours of support to each week.\nOut of hours cover will be available to the staff in the support service at times of emergencies",
"hasOptions": false,
"id": "2",
"status": "cancelled",
"title": "Lot 2 Medium-High Support Female Only (Riverside Complex)"
},
{
"awardCriteria": {
"criteria": [
{
"description": "50",
"name": "Quality",
"type": "quality"
},
{
"description": "10",
"name": "Presentation",
"type": "quality"
},
{
"description": "10",
"name": "Social Value",
"type": "quality"
},
{
"description": "30",
"type": "price"
}
]
},
"description": "The provider will offer a minimum of 87 units of supported accommodation for men and women in a building or buildings identified by the bidder.\nThe support service will be provided 24 hours a day, seven days a week, for 365 days a year.\nA core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.\nThere will be a minimum of two staff on shift at any one time across the service.\nResidents will receive a minimum of 3- 5 flexible hours of support to each week.\nOut of hours cover will be available to the staff in the support service at times of emergencies",
"hasOptions": false,
"id": "3",
"status": "cancelled",
"title": "Lot 3 High-Complex Support Mixed Hostel"
},
{
"awardCriteria": {
"criteria": [
{
"description": "50",
"name": "Quality",
"type": "quality"
},
{
"description": "10",
"name": "Social Value",
"type": "quality"
},
{
"description": "10",
"name": "Presentation",
"type": "quality"
},
{
"description": "30",
"type": "price"
}
]
},
"description": "The provider will offer a minimum of 35 units of supported accommodation for men and women in a building or buildings identified by the bidder.\nThe support service will be provided 24 hours a day, seven days a week, for 365 days a year.\nA core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.\nThere will be a minimum of two staff on shift at any one time across the service.\nResidents will receive a minimum of 3- 5 flexible hours of support to each week.\nIn addition the service will need to provide 25 enhanced cleaning/ personal care type hours to respond to service user needs\nOut of hours cover will be available to the staff in the support service at times of emergencies.",
"hasOptions": false,
"id": "4",
"status": "cancelled",
"title": "Lot 4 CQC Registered Male Only Wet Hostel"
},
{
"awardCriteria": {
"criteria": [
{
"description": "50",
"name": "Quality",
"type": "quality"
},
{
"description": "10",
"name": "Social Value",
"type": "quality"
},
{
"description": "10",
"name": "Presentation",
"type": "quality"
},
{
"description": "30",
"type": "price"
}
]
},
"description": "The provider will offer a minimum of 33 units of supported accommodation for men and women in a building or buildings identified by the bidder.\nThe support service will be provided 24 hours a day, seven days a week, for 365 days a year.\nA core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.\nThere will be a minimum of two staff on shift at any one time across the service.\nResidents will receive a minimum of 3- 5 flexible hours of support to each week.\nOut of hours cover will be available to the staff in the support service at times of emergencies",
"hasOptions": false,
"id": "5",
"status": "cancelled",
"title": "Lot 5 Long-stay Mixed Hostel with Support"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "HAC5988 TOWER HAMLETS SINGLE HOMELESS HOSTELS"
}
}