Service and Maintenance Contract for Media Claves and Jet Dispensers

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Laboratory services",
              "id": "71900000",
              "scheme": "CPV"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-163903",
          "name": "C\u0026M Scientific Ltd"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PBHC-6261-BLLQ",
    "name": "ANIMAL AND PLANT HEALTH AGENCY"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "agreedMetrics": [
        {
          "description": "The Supplier shall respond to suitably addressed emails or telephone calls within twenty-four (24) hours of contact from the Customer. The response shall provide the Customer with either a suitable resolution within three (3) Working Days or agree a timescale for when the issue shall be resolved.",
          "id": "1",
          "title": "Customer Service"
        },
        {
          "description": "The Supplier shall:\n1. Schedule (with agreement from the Customer) two (2) annual Preventative Maintenance visits.\n2. Provide all hardware and software updates and application support.\n3. Include essential Equipment modifications within the Services provided under the Agreement and no further charge shall be made.\n4. Engineer to attend on site call outs within 3 working days and provide Repair Parts within three (3) Working Days.\n5. Provide service reports/certificates containing all required information within four (4) Working Days of service. \n6. Continue to work on any defective Equipment covered by this agreement until it is fully functional and provide a resolution to the satisfaction of APHA within two (2) Working Days, or failing that with a deadline for a resolution to the satisfaction of APHA.",
          "id": "2",
          "title": "Service Delivery"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-10-15T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-10-15T10:52:05+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "065498-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/065498-2025"
        }
      ],
      "id": "1",
      "period": {
        "endDate": "2030-10-31T23:59:59Z",
        "startDate": "2025-11-01T00:00:00Z"
      },
      "status": "active",
      "title": "Provision of Service Contract for Media Claves and Jet Dispensers",
      "value": {
        "amount": 50662.0,
        "amountGross": 60794.4,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-10-15T10:52:05+01:00",
  "id": "065498-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05cd13",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "region": "UKI32",
        "streetAddress": "Seacole Building, 2 Marsham Street"
      },
      "contactPoint": {
        "email": "kevin.abbott@defra.gov.uk",
        "name": "Kevin Abbott"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://defra-family.force.com/s/Welcome"
      },
      "id": "GB-PPON-PBHC-6261-BLLQ",
      "identifier": {
        "id": "PBHC-6261-BLLQ",
        "scheme": "GB-PPON"
      },
      "name": "ANIMAL AND PLANT HEALTH AGENCY",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Livingston",
        "postalCode": "EH54 9BJ",
        "region": "UKM78",
        "streetAddress": "1 Brewster Square"
      },
      "contactPoint": {
        "email": "francesca.phillips@cmscientific.co.uk"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-FTS-163903",
      "name": "C\u0026M Scientific Ltd",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "APHA Service and Maintenance Contract for Media Claves and Jet Dispensers provision of preventative and corrective maintenance services over a five (5) year term for specialist lab equipment used at its Weybridge and Newcastle sites.",
    "id": "C30543",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition",
    "status": "complete",
    "title": "Service and Maintenance Contract for Media Claves and Jet Dispensers"
  }
}