Digital Delivery Partner

{
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      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Business and management consultancy and related services",
              "id": "79400000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-09819399",
          "name": "PUBLIC DIGITAL LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PVMW-8599-JZNJ",
    "name": "HM Revenue \u0026 Customs"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "All Statements of Work\u200b that have been agreed \u200b\u200b\u200b\u200bbetween the supplier and buyer are \u200bto be reviewed by the supplier and a draft proposal complete with initial costings provided to the buyer within 5 working days of the Statement of Work being received by the supplier\u200b  excluding any periods where the supplier has requested clarification or where aspects of the Statement of Work require further discussion between the parties.\u200b\u200b",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Timely receipt of draft proposals"
        },
        {
          "description": "The provision of: \na \u200b     \u200bweekly \u200b\u200bemailed weeknote \u200b\u200b\u200b\u200b     \u200b\u200b\u200b     \u200bas a qualitative Status report, to include as a minimum, a\u200b     \u200b\u200bn\u200b overview of \u200bwork completed in \u200bthe previous week and a forward look of activities, highlighting any pressure points and/or successes; and  \nA monthly Performance Monitoring Report in accordance with Schedule 10 Annex Part B\u200b using a standard template to be agreed between the parties within three months of the contract start date.",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Receipt of reports"
        },
        {
          "description": "All artefacts created and knowledge transfer \u200b\u200bundertaken in\u200b\u200b\u200b\u200b     \u200b\u200b\u200b\u200b\u200b\u200b     \u200b accordance with each active Statement of Work",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Knowledge transfer and documentation"
        },
        {
          "description": "Social Value KPI including frequency and monitoring to be agreed within three months of the contract start date\u200b",
          "id": "4",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Social Value"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-09-17T00:00:00+01:00",
      "documents": [
        {
          "documentType": "contractSigned",
          "format": "application/pdf",
          "id": "A-6361",
          "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-6361"
        },
        {
          "datePublished": "2025-10-16T15:57:52+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "066027-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/066027-2025"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "options": {
        "description": "This is a 2 year contract with the option to extend for one additional 12 month period."
      },
      "period": {
        "endDate": "2027-09-16T23:59:59+01:00",
        "maxExtentDate": "2028-09-16T23:59:59+01:00",
        "startDate": "2025-09-17T00:00:00+01:00"
      },
      "renewal": {
        "description": "This is a 2 year contract with the option to extend for one additional 12 month period."
      },
      "status": "active",
      "title": "Digital Delivery Partner",
      "value": {
        "amount": 14000000,
        "amountGross": 16800000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-10-16T15:57:52+01:00",
  "id": "066027-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0502e0",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1A 2BQ",
        "region": "UKI32",
        "streetAddress": "100 Parliament Street"
      },
      "contactPoint": {
        "email": "hmrcsupportsapariba@hmrc.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PVMW-8599-JZNJ",
      "identifier": {
        "id": "PVMW-8599-JZNJ",
        "scheme": "GB-PPON"
      },
      "name": "HM Revenue \u0026 Customs",
      "roles": [
        "buyer"
      ]
    },
    {
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        {
          "id": "PGPY-9283-RYVZ",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E2 8DD",
        "region": "UKI41",
        "streetAddress": "9 Perserverance Works"
      },
      "contactPoint": {
        "email": "procurement@public.digital"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "url": "http://public.digital",
        "vcse": false
      },
      "id": "GB-COH-09819399",
      "identifier": {
        "id": "09819399",
        "scheme": "GB-COH"
      },
      "name": "PUBLIC DIGITAL LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "To keep pace with evolving customer, societal and economic expectations, manage the growing tax gap, and modernise its workforce and technology to be future fit and continuously improve, HMRC must execute an ambitious transformation agenda. Delivery of our five-year transformation outcomes will be a complex and significant undertaking. This will necessitate a fundamental step change in how we run and change our services in order to transform across the entire organisation and increase our flexibility for the future.\nBy 2029/30, our vision is to operate as a digital first tax and customs administration which enables individuals and businesses to get their tax right and have greater certainty over their tax obligations. To achieve this, we need to deliver a set of outcomes through our transformation portfolio that will modernise our technology estate and ensure our IT systems remain resilient and secure, enable 80%+ of all customer interaction to be digital, bring in \u00a36.5bn additional tax revenue.\nThis significant undertaking will require all parts of our organisation to be more innovative, bold and efficient in how we lead, deliver and embed change.\nWe are looking for a strategic and delivery partner who will support, coach and help us to deliver as we:\n1. Test, Critique and Embed a Service Ownership Model: Support and work with HMRC colleagues to understand the conditions for success, to develop and land our operating model and ways of working and to coach the organisation on the journey to develop user centric, adaptive and iterative services - using HMRC\u0027s current transformation challenges to implement a different approach.\n2. Land iterative change effectively and efficiently: Increasing the capacity for, and quality of, change by implementing iterative improvements.\n3. Increase our capability working side-by-side with HMRC colleagues to deliver agreed pieces of our backlog.\n4. Implement new, AI-driven, and digital iterative ways of working: Accelerate end-to-end changes across various project sizes and complexities.\n5. Upskill and educate: Ensure that leadership and teams are equipped to drive and support the transformation agenda, providing learning and skills to embrace digital and new ways of working and setting the tone for the required cultural change.\n6. Provide strategic leadership support for transformation: Partner HMRC\u0027s Executive Committee and senior leadership community to institute new ways of working, and foster a culture that enables agile, innovative approaches to designing and running services to thrive. Advise and help ExCom to deliver on opportunities to address structural organisational design opportunities that would accelerate the pace of change. Provide expert strategic advice on an ad hoc basis to both the Exchequer Secretary and the Permanent Secretaries on Digital Transformation, AI and how to deliver user driven change at pace.\nAnd ultimately ensure that we deliver on our ambitious plans.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "SR2508323595",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "complete",
    "title": "Digital Delivery Partner"
  }
}