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Home Care Framework (2025)

Reading Borough Council

Buyer Contact Info

Buyer Name: Reading Borough Council

Buyer Address: Bridge Street, Reading, UKJ11, RG1 2LU, United Kingdom

Contact Name: Charlie Mansfield

Contact Email: pchub@reading.gov.uk

Status
active
Procedure
open
Value
127700000.0 GBP
Gross: 153240000 GBP
Published
20 Oct 2025, 12:06
Deadline
18 Nov 2025, 14:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
75200000 - Provision of services to the community
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Reading Borough Council are completing an ITT exercise for the provision of Home Care Framework. The Council, as a local authority, has a range of duties under the Care Act 2014. The Council intends to commission the following types of care via this framework. The Service may be a combination of these types but is primarily being purchased to support the Council with meeting these Care Act duties. Long-term Home Care Packages of care for Individuals living with long-term conditions who have limited or no reablement potential and cannot manage without support. This may include the provision of support for Individuals which is deemed necessary to support their Unpaid Carer. On occasion a waking night (support from a care worker overnight) may also be commissioned. Short-term Reablement Short-term care packages for Individuals with good or likely reablement potential, to relearn independent living skills to such an extent that the future level of dependency or reliance on adult social care is greatly reduced or not needed at all. Hospital Discharge Packages requiring a rapid start to facilitate Individuals to return home from hospital. These packages may also be short term and reablement-focused. Live-in Care Packages where a care worker lives with an Individual in their home so that support can be available 24/7. Schedule 11 provides specific information regarding live-in care. The Service shall predominantly be delivered in an Individual’s own home or current residence (which could be temporary). The core service shall be available as required between the times of 06:00 and 23:00, 7 (seven) days a week 365 days of the year. A majority of Individuals requiring home care are aged 65+, but Providers must be able and willing to support Individuals with a range of needs including: Individuals aged 65 or over Individuals aged 18-64 People with Physical health needs Learning disability and neurodiversity Memory and cognition difficulties, including brain injury and dementia Mental health problems Suppliers that would like to take part in this process are invited to "Express Interest" upon which they will be given access to the full documentation delivered through this portal. Documents can be accessed from the "My Tenders" area of this website by selecting the "View Details" button for the project. Bids will only be accepted until 18/11/2025 14.00hrs Any questions relating to this opportunity should be made via the correspondence link on this portal.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://in-tendhost.co.uk/readingbc/aspx/Home

Link Description: e tender portal link to tender documents for the Home Care Framework 2025

External Link: https://www.find-tender.service.gov.uk/Notice/066693-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: AED 127,700,000

Lot 1 Value (Gross): AED 153,240,000

Lot 1 Contract Start: 2026-04-01T00:00:00+01:00

Lot 1 Contract End: 2031-03-31T23:59:59+01:00

Lot 1 Award Criterion (price): Simple description

Documents

Document Description: e tender portal link to tender documents for the Home Care Framework 2025

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "description": "Reading Borough Council are completing an ITT exercise for the provision of Home Care Framework.\nThe Council, as a local authority, has a range of duties under the Care Act 2014. The Council intends to commission the following types of care via this framework. The Service may be a combination of these types but is primarily being purchased to support the Council with meeting these Care Act duties.\nLong-term Home Care  \nPackages of care for Individuals living with long-term conditions who have limited or no reablement potential and cannot manage without support. This may include the provision of support for Individuals which is deemed necessary to support their Unpaid Carer.  On occasion a waking night (support from a care worker overnight) may also be commissioned.  \nShort-term Reablement \nShort-term care packages for Individuals with good or likely reablement potential, to relearn independent living skills to such an extent that the future level of dependency or reliance on adult social care is greatly reduced or not needed at all. \nHospital Discharge \nPackages requiring a rapid start to facilitate Individuals to return home from hospital. These packages may also be short term and reablement-focused. \nLive-in Care \nPackages where a care worker lives with an Individual in their home so that support can be available 24/7. Schedule 11 provides specific information regarding live-in care. \n The Service shall predominantly be delivered in an Individual\u2019s own home or current residence (which could be temporary). The core service shall be available as required between the times of 06:00 and 23:00, 7 (seven) days a week 365 days of the year.   \nA majority of Individuals requiring home care are aged 65+, but Providers must be able and willing to support Individuals with a range of needs including: \nIndividuals aged 65 or over \nIndividuals aged 18-64 \nPeople with Physical health needs \nLearning disability and neurodiversity \nMemory and cognition difficulties, including brain injury and dementia \nMental health problems \nSuppliers that would like to take part in this process are invited to \"Express Interest\" upon which they will be given access to the full documentation delivered through this portal. Documents can be accessed from the \"My Tenders\" area of this website by selecting the \"View Details\" button for the project.\nBids will only be accepted until 18/11/2025 14.00hrs\nAny questions relating to this opportunity should be made via the correspondence link on this portal.",
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        "description": "Fixed price with a possible annual  inflationary uplift as necessary.\nAward of contracts under the framework includes:\nC1      Providers admitted to the Home Care Framework are not guaranteed any number of Support Packages or hours of work. A place on the Framework permits Providers to receive tenders and place bids to deliver Support Packages for Individuals. These Support Packages form the call-off contracts under the Framework. This section C describes the process of how they are awarded.\nC2      In most cases, Providers will be invited to bid on one Support Package for one Individual, but the Council has discretion to tender in batches: requesting one Provider for two or more Individuals. This may be required in urgent situations or when two or more Individuals are connected and would like only one Provider to support them.\nC3      The Council\u2019s Brokerage Team are responsible for tendering Support Packages for the Home Care Framework to Providers. This will be conducted electronically \u2013 at present by email but this may change in the future (with any changes discussed with Framework Providers). The Brokerage Team will send a tender by email to all Providers typically containing:\nThe number of care hours and the timing for these.\nThe postcode for the address where the Service will be delivered.\nAn end date (if a set end date is known).\nDetails or a summary of the Council Support Plan.\nAny cultural, religious, language, or other specific requirements (for example male or female carers). Requirements may be essential or desirable.\nAny key risks (though not all risks will be known).\nC4      The Brokerage Team shall also state a deadline for bids to be returned which will typically be a short deadline on the same day. Bids received by the Brokerage Team after a stated deadline will not be considered.\nC5      Providers must have sufficient staffing levels to be able to place bids within short deadlines, and must supply the Council with an email address which is monitored at a minimum 09:00 \u2013 17:00 Monday to Friday. It is recommended this is a generic email address or mailbox that a number of authorised staff can access in case of sickness, absence or exit from the Provider\u2019s organisation \u2013 it is the Providers responsibility to ensure the Council is aware of this email address or any change. Whilst a majority of Support Packages are brokered during these times, sufficient staffing is needed to support the Council during periods of peak demand, such as hospital discharges in Winter months, during which tenders may need to be received and reviewed by Providers during Weekends and Bank Holidays. This links with the specification requirement that Support Packages can be started on any of the 7 days per week including Bank Holidays.\nC6       Once a tender closes, all bids received are screened by the Brokerage Team for validity, and all valid bids will then be passed on to the Social Care Practitioner responsible for the Individual. Section D of this schedule provides detail on valid bids.\nC7      The overriding factor determining which provider is successful for each bid will be the Individual\u2019s personal choice. The Social Care Practitioner will receive the bids and then work with the Individual, and any of the Individual\u2019s family, friends, or representatives to decide which Provider they will proceed with. This will be led by the choices of the Individual wherever possible but may take into account other factors, for example the speed with which the Provider can deliver the care package and the best fit to the hours required by the Individual.\nC8      The Council does not dictate the grounds upon which the decision described in C7 above must be made, or the factors which Individuals and Social Care Practitioners must consider. There is no obligation to accept any of the bids.",
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