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Field Services short-term

Home Office

Buyer Contact Info

Buyer Name: Home Office

Buyer Address: 2 Marsham Street, London, UKI32, SW1P 4DF, United Kingdom

Contact Email: commercialddatenterpriseservices@homeoffice.gov.uk

Status
complete
Procedure
direct
Value
3840000.0 GBP
Published
20 Oct 2025, 14:56
Deadline
n/a
Contract Start
01 Nov 2025, 00:00
Contract End
31 Oct 2026, 23:59
Category
n/a
CPV
72611000 - Technical computer support services
Region
n/a
Awarded To
ITM Communications Limited
Official Source
Open Find a Tender

Description

IT support at buyer sites up and down the country

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Awards

Award Title: Field Services

Raw Notice JSON

Expand raw payload
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  "awards": [
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      "aboveThreshold": true,
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        "endDate": "2026-10-31T23:59:59+00:00",
        "startDate": "2025-11-01T00:00:00+00:00"
      },
      "documents": [
        {
          "datePublished": "2025-10-20T15:56:19+01:00",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "066811-2025",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/066811-2025"
        }
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      "hasOptions": true,
      "id": "1",
      "items": [
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      "milestones": [
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          "dueDate": "2025-10-31T23:59:59+00:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
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      ],
      "options": {
        "description": "There is, across a large IT estate, a fairly predictable monthly demand for IT support which is covered by a steady monthly charge although each element of support within this expected demand will require an optional request against a catalogue of services. There is likely also to be a less predictable need for potentially large amounts of IT support in relation to buyer initiatives that depend on IT. These needs for support in respect of buyer initiatives may be sufficiently large as not to be covered by the steady monthly charge and in that sense would represent \"additional purchases while the contract is valid\"."
      },
      "relatedLots": [
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      ],
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-PPON-PDMP-9384-LQPP",
          "name": "ITM Communications Limited"
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      ],
      "title": "Field Services",
      "value": {
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        "amountGross": 4608000,
        "currency": "GBP"
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  ],
  "buyer": {
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    "name": "Home Office"
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  "date": "2025-10-20T15:56:19+01:00",
  "id": "066811-2025",
  "initiationType": "tender",
  "language": "en",
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        "streetAddress": "2 Marsham Street"
      },
      "contactPoint": {
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        "locality": "Milton Keynes",
        "postalCode": "MK13 9HA",
        "region": "UKJ12",
        "streetAddress": "41 Alston Drive, Bradwell Abbey,"
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      "contactPoint": {
        "email": "enquiries@itm.uk.com"
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        "scale": "large",
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      "id": "GB-PPON-PDMP-9384-LQPP",
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  "tag": [
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  "tender": {
    "description": "IT support at buyer sites up and down the country",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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    ],
    "id": "CLS project_18880",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
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    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The directly awarded contract provides continuity while we execute a procurement against CCS framework Technology Services 3. The market is aware of this procurement.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
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    ],
    "status": "complete",
    "title": "Field Services short-term"
  }
}