A Framework Agreement for the Supply and Maintenance of Telecare Equipment

{
  "awards": [
    {
      "aboveThreshold": true,
      "additionalProcurementCategories": [
        "services"
      ],
      "assessmentSummariesDateSent": "2025-10-23T00:00:00+01:00",
      "contractPeriod": {
        "endDate": "2029-11-11T23:59:59Z",
        "startDate": "2025-11-12T00:00:00Z"
      },
      "date": "2025-10-23T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-10-24T11:23:42+01:00",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "068119-2025",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/068119-2025"
        }
      ],
      "id": "4",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Devices for the disabled",
              "id": "33196200",
              "scheme": "CPV"
            },
            {
              "description": "Alarm systems",
              "id": "35121700",
              "scheme": "CPV"
            },
            {
              "description": "Alarm-monitoring services",
              "id": "79711000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
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              "countryName": "United Kingdom",
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      "mainProcurementCategory": "goods",
      "milestones": [
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          "id": "1",
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          "type": "futureSignatureDate"
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      "standstillPeriod": {
        "endDate": "2025-11-04T23:59:59+00:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-11928721",
          "name": "CHIPTECH INTERNATIONAL LIMITED"
        }
      ],
      "title": "Lot 1. Solutions for Assistive Technologies Service at Home and Hospital Discharge",
      "value": {
        "amount": 1040000,
        "amountGross": 1248000,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
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        "measure": "bids",
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        "value": 8
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        "measure": "finalStageBids",
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        "value": 4
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      {
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        "measure": "smeFinalStageBids",
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        "value": 1
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        "measure": "vcseFinalStageBids",
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        "value": 1
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  "buyer": {
    "id": "GB-PPON-PDWC-9574-WBPY",
    "name": "North Hertfordshire District Council"
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  "date": "2025-10-24T11:23:42+01:00",
  "id": "068119-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-056a27",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Letchworth Garden City",
        "postalCode": "SG6 3JF",
        "region": "UKH23",
        "streetAddress": "Council Offices, Gernon Road"
      },
      "contactPoint": {
        "email": "procurement.team@north-herts.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
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      },
      "id": "GB-PPON-PDWC-9574-WBPY",
      "identifier": {
        "id": "PDWC-9574-WBPY",
        "scheme": "GB-PPON"
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      "name": "North Hertfordshire District Council",
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    {
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        {
          "id": "PLNV-3272-CRGN",
          "scheme": "GB-PPON"
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      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Lancaster",
        "postalCode": "LA1 1PW",
        "region": "UKD44",
        "streetAddress": "Palatine Hall"
      },
      "contactPoint": {
        "email": "sales@chiptech.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "url": "http://chiptech.com",
        "vcse": false
      },
      "id": "GB-COH-11928721",
      "identifier": {
        "id": "11928721",
        "scheme": "GB-COH"
      },
      "name": "CHIPTECH INTERNATIONAL LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Note: This Contract Award Notice is published for Lot 1 only and relates to the award of a contract to a supplier. Due to technical difficulties with the registration information of this supplier, this Notice should be considered supplementary to the UK 6 Notice Published on the same date.\nNorth Hertfordshire District Council requires high quality assistive technology solutions to support people to establish, maintain or regain independence both in and away from their home setting, increasing successful early supported discharges from hospital, supporting people to maintain personal safety, to build confidence and to improve their physical and mental wellbeing.\nNorth Hertfordshire District Council\u0027s Herts Careline service works in partnership with Hertfordshire County Council to supply, maintain and monitors alarms for over 9000 service users across Hertfordshire. Of these users, approximately 5000 sites have assistive technology to support users with complex needs. Additionally, 500 users utilise our away service, taking technology out of the home with them in Hertfordshire and beyond. On average, our team of technicians complete 150 new installations each month.\nHerts Careline provides plug and play alarm kits to twenty (20) hospitals and professional services to support early discharge in Hertfordshire.\nThe Council intends to procure a multi-supplier Framework Agreement divided into three Lots. The Lots are defined as follows:\nLot 1: Solutions for Assistive Technologies Service at Home and Hospital Discharge\nLot 2: Solutions for Assistive Technologies Service Away from Home\nLot 3: Solutions for Assistive Technologies for Users with Complex Needs",
    "id": "NHDC0148207",
    "legalBasis": {
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      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "title": "A Framework Agreement for the Supply and Maintenance of Telecare Equipment"
  }
}